Recent reviews
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8.0
They allowed me to switch to a room on the otherside that was not as loud. staff was great. room was clean my first room was way too loud as I was on the Street side where the stage was set up and the music did not stop till 3 AM. The elevator never went to the ground floor even during business hours. and when I reserved the room there was no mention of resort fees as there were for other rooms, this could be an issue with AMOMA leaving this out, however I had to pay resort fees of 19.95 a night when I checked out which I was told is now 23.05 a night. I have stayed a the Golden Nugget and never had a noise issue, the reason I chose the grand over the nugget was because there was supposedly no resort fee. Also I have used Kayak several times in the past and have been able to cancel my room a few days before but could not with this reservation made with AMOMA via Kayak. Also Could not get a late check out
review from KAYAK -
5.7
Nice view from the 24th floor. "included breakfast" was only for 2 people event though we reserved a room for 3... and really basic breakfast in a 5 x 5 meters room separate from the main restaurant. Bad water pressure in shower, poorly designed bathrooms. The complementary parking is across the street. Its a 10 minute walk from the parking lot to the room.
review from KAYAK -
10.0
I liked everything about it! In fact we talked about it being are regular spot when we go to Vegas! It's close and the hotel can help you with a lot! Warning you can hear music from Fremont street but it stops at 3am! They provide ear plugs but I did not need them and did not mind!
review from KAYAK -
8.2
Revitalized downtown area of Las Vegas. Excellent location near Mob Museum and Fremont Street; one mile to Neon Museum (retired Las Vegas signs). $5 craps tables, sports book, live music, multiple bars, 3rd floor roof pool, very good restaurant. Good overall value. Comfortable bed, spacious room and clean. Courteous, friendly staff. I don't like hard, overstuffed pillows for sleep. Ask for soft and flat at check in as they have them available.
review from KAYAK -
10.0
Great location for The Fremont Experiance the long walk from the lobby to the rooms in the tower.
review from KAYAK -
7.7
Needs a coffee shop
review from KAYAK -
9.7
The AC was perfect! Everything was extremely clean. Food was great. Service was friendly. Casino was not too busy but still had all the good games with an awesome rewards card too. Honestly hardly wanted to leave the hotel. Those pillows are not comfortable at all. The drinks were not very strong - but hey, they were free. Can't complain too much.
review from KAYAK -
6.2
I like that it is walking distance close to Old Vegas. The showers at the pool level were being repaired. The main cafe was being remodeled. after calling ahead to add a guest name and tell them I wes arriving late, I got checked into a room I needed to move out of the next morning. The voucher cashing machine was not working. I was there 2 nights and it should have been easier.
review from KAYAK -
10.0
Location, very clean and value for money! Next to smoking room
review from KAYAK -
6.2
Nice pool area and friendly staff. When I arrived, there were dirty towels and linens left on the counter in the bathroom. Furthermore, the toilet had not been flushed, much less cleaned (there was still feces in it). Midway through my stay, the television stopped working. Disappointing.
review from KAYAK -
9.7
Our visit to Las Vegas was for travel/tourism so we only used the room to sleep. It was very clean and well maintained, would highly recommend based on that. No opinion on the resturants or casino as we didn't use. The other amenities available looked wonderful and well maintained. I have and will recommend the Downtown Grand to anyone going to Vegas but not wanting to be on the strip. The only negative would be the noise from Freemont Street. However, during our stay the bands were playing '80's music and we were fine with that, it acually helped us fall asleep.
review from KAYAK -
5.4
Staff was friendly and attentive. We stayed here a few months ago after terrible night at The D hotel. Not that I'm retired with more time to come here, we thought it might be our new regular spot. Not anymore. Way too noisy because of Freemont band noise. Ear plugs, really. No coffee in room. Plastic cups for in room; really no glassware? Maid service skipped our room. I called housekeeping and was told staff were gone. I asked if we could at least get new towels. After sometime a woman delivered them but to my disappointment when I went into bath the old dirty towels were still sitting on the floor. Very disappointing and do not plan to return. Will go back in search of our new loyal spot.
review from KAYAK -
10.0
We liked the fact they let us check in early and a short walk to downtown. There was nothing we did not like
review from KAYAK -
8.0
The style of the room was good. Free bottle of water. Validate parking across the street with room. Bathroom set was weak. The shower leaked water onto the floor and needed a heat lamp since there's no curtain. The stand next to the bed had a pullout that looked like it was supposed to be a drawer but was installed upside down.
review from KAYAK -
9.4
The location is great. The table games were closed during the day.
review from KAYAK -
7.7
Room was clean and the price affordable The generator was struck by lightening and the hotel was out of power in the room towers and no A/C in the casino. There were no apologies and or notification from the staff.
review from KAYAK -
4.8
Room was nicely decorated but had some stains on the walls that I'm not sure what it was but not a good look. Location was good for the Downtown Vegas experience. Bathtub had a draining problem took a shower and water built-up in tub and wasn't draining fast enough so ha d to was feet after stepping out. The sinks where to shallow water splashing on you when you wash your hands. But the most annoying thing would be the privacy. Hearing the music and bands from Fremont St was ok. But when you hear the people next door and think its someone in your room with you thats pretty bad.
review from KAYAK -
4.5
The price was affordable And the rooms were clean. The noise level of the bars below. Also, the facilities were not all functioning (elevators and escalators). Also the location of the room was not very convenient.
review from KAYAK -
7.7
Clean hotel. Clean layout. Clean room. Comfortable beds. - The staff was mostly friendly and courteous. But during our stay, we encountered 3 hotel staff that were rude. - We brought our ROKU only to find out that the HDTV has a second HDMI port available, but it is DISABLED by the hotel (confirmed by staff). After looking around, we found the tiny set top box and HDMI junction box underneath the desk. We promptly unplugged the HDMI cord and plugged our Roku instead. Problem solved. - As other reviewers noted, the internet was comparable to 512k DSL speed. Streaming content was unbearable at peak hours.
review from KAYAK -
4.2
Proximity to conference The facilities.
review from KAYAK -
6.2
nice looking room for the $ Free wifi was completely worthless. Needed to do some work from the room. latency was over 2000 ms with 50% packet loss. Had to use my phone to get internet access. Room service was late and food was bad. worst $15 burger ever. LOUD noise from Fremont street was BAAAAAD. Hot water in shower was in and out when someone in another room flushed it went luke warm them back to hot. low water pressure.
review from KAYAK -
6.8
They were feinsly and the hotel was clean. The valet was nice I think for the price there should have been more amenities, breakfast etc. The escalator was down for a day for maintenance and kind of cuts you off from the tower side of the hotel, I feel a Friday was not the right day for this. Providing ear plugs was tacky
review from KAYAK -
7.1
Pool was very nice. There was no complimentary coffee in the room. Walking across the street for coffee was inconvenient.
review from KAYAK -
3.4
Nothing Dirty Room, Had ear plugs in room so you know what that means. VERY NOISIE AND POOR CUSTOMER SERVICE AT FRONT DECK. First time here will never stay again!!!
review from KAYAK -
4.0
Clean There was a huge street party going on and which sounded as if it were in our room. My five month old was not in the mood for parting so we requested to be moved to the other side of hotel or alow for us to check out, hotel would not accommodate either request, they offered ear plugs!
review from KAYAK
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8.0
They allowed me to switch to a room on the otherside that was not as loud. staff was great. room was clean my first room was way too loud as I was on the Street side where the stage was set up and the music did not stop till 3 AM. The elevator never went to the ground floor even during business hours. and when I reserved the room there was no mention of resort fees as there were for other rooms, this could be an issue with AMOMA leaving this out, however I had to pay resort fees of 19.95 a night when I checked out which I was told is now 23.05 a night. I have stayed a the Golden Nugget and never had a noise issue, the reason I chose the grand over the nugget was because there was supposedly no resort fee. Also I have used Kayak several times in the past and have been able to cancel my room a few days before but could not with this reservation made with AMOMA via Kayak. Also Could not get a late check out
review from KAYAK -
10.0
I liked everything about it! In fact we talked about it being are regular spot when we go to Vegas! It's close and the hotel can help you with a lot! Warning you can hear music from Fremont street but it stops at 3am! They provide ear plugs but I did not need them and did not mind!
review from KAYAK -
8.2
Revitalized downtown area of Las Vegas. Excellent location near Mob Museum and Fremont Street; one mile to Neon Museum (retired Las Vegas signs). $5 craps tables, sports book, live music, multiple bars, 3rd floor roof pool, very good restaurant. Good overall value. Comfortable bed, spacious room and clean. Courteous, friendly staff. I don't like hard, overstuffed pillows for sleep. Ask for soft and flat at check in as they have them available.
review from KAYAK -
10.0
Great location for The Fremont Experiance the long walk from the lobby to the rooms in the tower.
review from KAYAK -
9.7
The AC was perfect! Everything was extremely clean. Food was great. Service was friendly. Casino was not too busy but still had all the good games with an awesome rewards card too. Honestly hardly wanted to leave the hotel. Those pillows are not comfortable at all. The drinks were not very strong - but hey, they were free. Can't complain too much.
review from KAYAK -
10.0
Location, very clean and value for money! Next to smoking room
review from KAYAK -
9.7
Our visit to Las Vegas was for travel/tourism so we only used the room to sleep. It was very clean and well maintained, would highly recommend based on that. No opinion on the resturants or casino as we didn't use. The other amenities available looked wonderful and well maintained. I have and will recommend the Downtown Grand to anyone going to Vegas but not wanting to be on the strip. The only negative would be the noise from Freemont Street. However, during our stay the bands were playing '80's music and we were fine with that, it acually helped us fall asleep.
review from KAYAK -
10.0
We liked the fact they let us check in early and a short walk to downtown. There was nothing we did not like
review from KAYAK -
8.0
The style of the room was good. Free bottle of water. Validate parking across the street with room. Bathroom set was weak. The shower leaked water onto the floor and needed a heat lamp since there's no curtain. The stand next to the bed had a pullout that looked like it was supposed to be a drawer but was installed upside down.
review from KAYAK -
9.4
The location is great. The table games were closed during the day.
review from KAYAK
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7.7
Needs a coffee shop
review from KAYAK -
7.7
Room was clean and the price affordable The generator was struck by lightening and the hotel was out of power in the room towers and no A/C in the casino. There were no apologies and or notification from the staff.
review from KAYAK -
7.7
Clean hotel. Clean layout. Clean room. Comfortable beds. - The staff was mostly friendly and courteous. But during our stay, we encountered 3 hotel staff that were rude. - We brought our ROKU only to find out that the HDTV has a second HDMI port available, but it is DISABLED by the hotel (confirmed by staff). After looking around, we found the tiny set top box and HDMI junction box underneath the desk. We promptly unplugged the HDMI cord and plugged our Roku instead. Problem solved. - As other reviewers noted, the internet was comparable to 512k DSL speed. Streaming content was unbearable at peak hours.
review from KAYAK -
6.8
They were feinsly and the hotel was clean. The valet was nice I think for the price there should have been more amenities, breakfast etc. The escalator was down for a day for maintenance and kind of cuts you off from the tower side of the hotel, I feel a Friday was not the right day for this. Providing ear plugs was tacky
review from KAYAK -
7.1
Pool was very nice. There was no complimentary coffee in the room. Walking across the street for coffee was inconvenient.
review from KAYAK
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5.7
Nice view from the 24th floor. "included breakfast" was only for 2 people event though we reserved a room for 3... and really basic breakfast in a 5 x 5 meters room separate from the main restaurant. Bad water pressure in shower, poorly designed bathrooms. The complementary parking is across the street. Its a 10 minute walk from the parking lot to the room.
review from KAYAK -
6.2
I like that it is walking distance close to Old Vegas. The showers at the pool level were being repaired. The main cafe was being remodeled. after calling ahead to add a guest name and tell them I wes arriving late, I got checked into a room I needed to move out of the next morning. The voucher cashing machine was not working. I was there 2 nights and it should have been easier.
review from KAYAK -
6.2
Nice pool area and friendly staff. When I arrived, there were dirty towels and linens left on the counter in the bathroom. Furthermore, the toilet had not been flushed, much less cleaned (there was still feces in it). Midway through my stay, the television stopped working. Disappointing.
review from KAYAK -
5.4
Staff was friendly and attentive. We stayed here a few months ago after terrible night at The D hotel. Not that I'm retired with more time to come here, we thought it might be our new regular spot. Not anymore. Way too noisy because of Freemont band noise. Ear plugs, really. No coffee in room. Plastic cups for in room; really no glassware? Maid service skipped our room. I called housekeeping and was told staff were gone. I asked if we could at least get new towels. After sometime a woman delivered them but to my disappointment when I went into bath the old dirty towels were still sitting on the floor. Very disappointing and do not plan to return. Will go back in search of our new loyal spot.
review from KAYAK -
4.8
Room was nicely decorated but had some stains on the walls that I'm not sure what it was but not a good look. Location was good for the Downtown Vegas experience. Bathtub had a draining problem took a shower and water built-up in tub and wasn't draining fast enough so ha d to was feet after stepping out. The sinks where to shallow water splashing on you when you wash your hands. But the most annoying thing would be the privacy. Hearing the music and bands from Fremont St was ok. But when you hear the people next door and think its someone in your room with you thats pretty bad.
review from KAYAK -
4.5
The price was affordable And the rooms were clean. The noise level of the bars below. Also, the facilities were not all functioning (elevators and escalators). Also the location of the room was not very convenient.
review from KAYAK -
4.2
Proximity to conference The facilities.
review from KAYAK -
6.2
nice looking room for the $ Free wifi was completely worthless. Needed to do some work from the room. latency was over 2000 ms with 50% packet loss. Had to use my phone to get internet access. Room service was late and food was bad. worst $15 burger ever. LOUD noise from Fremont street was BAAAAAD. Hot water in shower was in and out when someone in another room flushed it went luke warm them back to hot. low water pressure.
review from KAYAK -
3.4
Nothing Dirty Room, Had ear plugs in room so you know what that means. VERY NOISIE AND POOR CUSTOMER SERVICE AT FRONT DECK. First time here will never stay again!!!
review from KAYAK -
4.0
Clean There was a huge street party going on and which sounded as if it were in our room. My five month old was not in the mood for parting so we requested to be moved to the other side of hotel or alow for us to check out, hotel would not accommodate either request, they offered ear plugs!
review from KAYAK
