Ko Samui Resorts

Walking distance to beach, very convenient, spas pubs cafe shopping all within walking distance Service attitude (could have been better)

Bedrooms are well appointed, spacious and comfortable. I was upgraded from a deluxe bedroom to a superior bedroom, however there was noise during the day due to refurbishment. Not really a complaint as refurbishment was clearly stated on website. Hotel will go from good to excellent when work is completed.

The garden (Square) pool is excellent, along with the location next to the beach. Lots of deck chairs. Could Improve their food quality compared to other hotels within the region.

it was very good , the service and location great we needed to check out one day earlier due to our boy being sick and wanted to get him back to his doctors. we explained to staff and they still required one day payment, even though resort was not full and we had already stayed 6 days...this was not good or accomodating

good location No one bothered to tell us there will be construction work at 8 a.m. in the morning. When we complained about it the manager was very rude and did not care, and even claimed they "upgraded us" upon arrivel even though we got exactly the room we had reserved, and of course nobody mentioned any upgrade when we checked in.

The only plus - nice rooms. If you like jets flying over your head night and day, dozens of drunk misfits screaming and puking all over the place, no privacy and no peace and quiet whatsoever, filthy little pool, indifferent staff and the dirtiest part of the beach - come to Ark Bar.

Very good location in Chaweng. Close to beach and night life. Modern rooms, clean and all necessary facilities there. Noisy people returning from the bars during the whole night. Hardly any view from rooms.

The beach bar is really excellent, especially on beach party night each Wednesday. I enjoyed my stay at the Ark Bar Beach Resort and I would return. The bathrooms and shower facilty are very basic, however this can be overlooked as the bed was very comfortable and even though the bar is in very close proximity to the rooms it is suffieciently quiet to get to sleep.

I thought the breakfast was awesome except that the toast was never cooked properly it being done on one side only although the waitress attended to it promptly. If the room I had was classed as Superior then I would have liked to have viewed a 'Standard'.

In the middle of town, and they have a lovely beach. The breakfast was great. The rooms are dark og wet, the design is very old and tired. I simply can not find the 5 stars - maybe 3, no more. The water in shower, bathtub and toilet looked dirty and the room had a bad smell - if you have to do some printing from the hotels printer you must pay 45 bath per side if in colour - crazy and not costumer friendly. Never again.

The rooms were very nice and private,and the pool fantastic The Service was poor,and no shop on the premises.Breakfast no fresh juices.and shutllebus only goes once a day and you have to pay.Overall not 5 star standard.

Loved the main swimming pool and beach. Resort as a whole was very nice and the rooms were very spacious and lovely.The staff were very helpful and accomodating at all times compulsory 10% service charge + 7% tax. All published pricing ommitted this extra 17% so you had to calculate the extra charges. I feel that the food & drinks were over priced. Hotel also exploited the fact that it was isolated and charged 500baht for a car to take you 10 minutes away.