Ko Samui Resorts

The location was perfect, you are so close to all the shops, restaurant and bars yet still on the beach front and is as quiet or as loud as you want it to be. The (second) room we were in was lovely with a massive comfy bed. The high-touches this hotel has to offer are some of the best I have ever seen. I emailed the resort to request an upgrade before we went but they didn't respond which I thought was quite bad. The first room we were put in was horrible and right next to all the construction work, to say the least I was very dissapointed, but we were moved to a lovely room the next day over looking the pool. Pay the extra and get a nice room it will make a big difference! Drinks and food are fairly expensive at this resort compared to what else is around, also the bars close at 6pm and 8pm which is a bit silly but there is plenty else around.

The ambience made for a relaxing and very pleasant stay, and the staff were extreemly helpful.

Great location,nice staff,tasty breakfast Construction work on site didn't mind too much because we weren't in the room during the day and it finished at 6 in the evening.expensive restaurant sandwich, omlette, chips and 2 soft drinks cost us 15 euro.no free wi Fi

-The staff are very friendly and always willing to help -food well priced for location and service. - well airconditioned rooms with plenty of bottled water -the bed are very hard -the breakfeast choice is very limited with breakfeast voucher. -public access to beach and bar passing though the middle of hotel and facilities made it very noisey especially late at night and early morning making it hard to sleep. -No clothes Iron available in rooms. - to many power blackouts rendering the rooms in darkness a backup generator would be good. - we would only recomend Ark Bar to younger travellers who want to party 24 hrs

The room was great and having an adjoining room with my friend was great - like having a suite without the suite price. Beautiful view and great service, location and amenities! Will recommend this resort to everyone! Hard to communicate with the personnel - but not just with the hotel staff, seemed to be common thoughout Thailand - my problem, not theirs.

Beautiful place, luxury rooms, brilliant food.

Position, friendliness of staff, "Club" facilities & relaxed but quality approach.

I enjoyed the use of the Club Lounge. The private beach and overall hotel grounds are beautiful. Too many loud fireworks going off during the evening.

It's a hotel that caters for everyone! I don't have children whereas my friends do and we all found something we liked to do and enjoyed ourselves in our own styles all at the one place! It is a resort and very few of the staff understood English. It took 3 days to get crushed ice in our margaritas!

We love the pool

Very friendly staff and management headed by an Aussie (Luke) - he gets personally involved... and makes a difference! Seriously relaxed atmosphere helps you wind down immediately! Nothing

Location, privacy, view, horizon pool, facilities, fabulous staff.

Beautiful villa, extremely friendly welcoming staff, delicious food, beautiful grounds. We did not see it at its best as we were unlucky to be there during terrible weather but the beach was a bit disappointing, somewhat rough sand and rocks washing in, but its har to know how much of this was due to the storms and also to the storms making it a bit rough and unusable.

The tropical garden was excellent. The design and spa of the hotel was wonderful, just the prices a bit too high for Thailand. Staff was very kind. The area where it is situated is very urban and populated. I thought it would be in a more natural area, but after driving around the Koh Samui island we realized that all the island is like this, no desert beaches, so in fact this was also OK.