Overview

Pier House Resort & Spa
Top Romantic Hotel

1 Duval Street, Key West, FL 33040, United States
+1 305 296 4600

RM 1,759+

Overall guest ratings

8.7/10 Excellent
Based on 1,186 reviews

Review highlights

  • 9.5
  • 8.6
  • 8.4
  • 4.7

Good to know

  • Great view
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    Part romance, part adventure, and entirely paradise, Pier House Resort is legendary in the Florida Keys for countless reasons. As the first full-service hotel in Key West, our convenient location on the edge of Old Town puts you steps away from a private beach and all the entertainment that makes our island so famous. Travelers have sought the sun and free spirit of the Caribbean and the Florida Keys for centuries. Keep the tradition alive, and book your tropical beach vacation today!

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Gift shop
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry service
    • Night club
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,186 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      10.0 "100% said the recreation staff was great."
      9.3 "Lovely pool/beach service, according to 93%."
      10.0 "100% said the concierge service was amazing."
      8.9 "Lovely bar service, according to 89%."
    • 8.4 "Beach is lovely."
      9.3 "93% appreciated the clean beach."
    • 6.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
      6.9 "Only 69% said rooms were clean enough."
      6.5 "Only 65% found the balcony ok."
    • 4.7 "Not very comfortable."
      4.3 "57% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      4.2 "58% criticized the small bathroom."
    • 4.6 "Value below average."
      4.5 "The price was too high for 55%."
      4.4 "56% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 782 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
    • 8.2 "Beach is lovely."
    • 7.1 "Good breakfast."
    • 6.1 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      5.2 "For only 52%, the bathroom was ok."
      6.3 "Only 63% found the balcony ok."
    • 4.6 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 4.1 "Value below average."
      3.7 "The price was too high for 63%."
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    Overall rating

    8.4 Excellent
    Based on 403 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
    • 8.7 "Beach is lovely."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 4.1 "Value below average."
      4.3 "57% said the breakfast was too expensive."
    • 4.0 "Rooms are not good."
      0.5 "Air conditioning was criticized by 95%."
      4.7 "53% complained about the bathroom."
      4.5 "55% said rooms were small."
      2.4 "76% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
    • 3.7 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      4.5 "55% said rooms were small."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great view"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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