Overview

Hotel Esmeralda

Obispo Labbe 1386, Iquique, Chile
+56 572 216 996

RM 200+

Overall guest ratings

7.8/10 Good
Based on 352 reviews

Review highlights

  • 9.3
  • 9.3
  • 4.8
  • 4.5

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 352 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 6.2 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.6 "Air conditioning was criticized by 64%."
      4.5 "55% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      2.9 "71% had problems with the shower."
      0.7 "93% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 4.5 "Not very comfortable."
      1.1 "89% said rooms were small."
      3.6 "Air conditioning was criticized by 64%."
      0.0 "100% criticized the small bathroom."
    • 2.1 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 168 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      1.2 "88% said rooms were small."
    • 4.5 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      1.2 "88% said rooms were small."

    Overall rating

    7.8 Good
    Based on 147 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.0 "Terrific location."
    • 6.1 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      1.1 "89% said rooms were small."
    • 4.2 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.1 "89% said rooms were small."

    Overall rating

    7.6 Good
    Based on 35 reviews
    • 9.4 "World class service."
    • 9.4 "Terrific location."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
    • 4.5 "Not very comfortable."
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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