Overview

Island Shangri-La
Best Housekeeping Staff

Pacific Place Supreme Court Road, Hong Kong, Hong Kong
+852 2877 3838

RM 1,584+

Overall guest ratings

9.5/10 Excellent
Based on 4,005 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.2
  • 5.5

Good to know

  • Professional service
  • Friendly atmosphere
  • Good accessibility by car
  • Luxurious Hotel

Nearby

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    About

    Island Shangri-La occupies the top floors of Pacific Palace, a high-end shopping mall. Admiralty MTR Station is below the center, and Hong Kong Park is a few steps away. Guests can dance the night away on party street Lan Kwai Fong, a 15-minute walk from the hotel.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    Based on 3,943 reviews
    • 9.7 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      7.9 "City centre within easy reach, said 79%."
      7.5 "75% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.1 "91% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "Management was excellent, said 90%."
      10.0 "Housekeeping was great, according to 100%."
      10.0 "100% said the concierge service was amazing."
    • 8.8 "Breakfast is good."
    • 8.6 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
      8.5 "85% loved the dining experience."
      7.3 "73% enjoyed the snacks that were offered."
      8.9 "89% loved the menu selection."
    • 5.5 "Average value."

    Overall rating

    9.4 Excellent
    Based on 946 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 8.7 "Rooms are great."
      9.2 "92% thought the view was good."
      8.7 "87% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 8.5 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
      9.0 "90% said the beds were comfortable."
    • 5.9 "Average value."

    Overall rating

    9.4 Excellent
    Based on 1,104 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.8 "Near to public transport, according to 98%."
    • 8.9 "Breakfast is good."
    • 8.8 "Rooms are great."
      8.9 "89% thought rooms were spacious."
      9.4 "94% thought the view was good."
      8.4 "84% said the beds were comfortable."
      7.5 "75% said rooms were clean."
    • 8.6 "Food is delicious."
      9.6 "Yummy desserts, said 96%."
    • 5.4 "Average value."

    Overall rating

    9.6 Excellent
    Based on 1,695 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.6 "96% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 9.6 "World class service."
      9.3 "93% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.2 "Management was excellent, said 92%."
    • 8.9 "Breakfast is good."
    • 8.4 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 5.0 "Average value."

    Overall rating

    9.2 Excellent
    Based on 197 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 8.2 "Rooms are great."
      9.2 "92% thought the view was good."
      9.0 "90% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 5.5 "Average value."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Good accessibility by car"
    "Luxurious Hotel"
    data provided by TrustYou

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