Overview

JW Marriott Hotel Hong Kong
Best Beds

Pacific Place, 88 Queensway, Hong Kong, Hong Kong
+852 2810 8366

RM 1,275+

Overall guest ratings

9.1/10 Excellent
Based on 4,018 reviews

Review highlights

  • 9.7
  • 9.1
  • 6.6
  • 5.6

Good to know

  • Comfortable beds
  • Professional service
  • Great shopping
  • Good accessibility by car

Nearby

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    About

    Refined luxury and modern convenience blend seamlessly here at the JW Marriott Hotel Hong Kong. Boasting a central location in the Admiralty area of the city, atop Pacific Place Mall and moments from the Hong Kong Convention and Exhibition Centre, our hotel welcomes you with 602 beautifully designed rooms and suites and an unmatched level of service. Settle in to your luxury accommodation and enjoy free Wi-Fi access, 24-hour room service, modern technology, and marble bathrooms. Many of our hotel rooms offer superb views as well. Relax with a dip in the heated outdoor pool, which is open year-round, or stay fit at our fully-equipped 24-hour health club. Choose from eight on-site restaurants, bars and lounges, each with their own distinct personalities. Host an event in our pillarless hotel ballroom - the largest of its kind in Hong Kong - and be amazed by our impeccable planning and catering services. For luxury without compare in the heart of the city, join us here at the JW Marriott Hotel Hong Kong.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 4,018 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      7.0 "70% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.1 "Housekeeping was great, according to 91%."
      9.3 "Management was excellent, said 93%."
      10.0 "100% said the concierge service was amazing."
      7.5 "75% said the booking process went smoothly."
      9.1 "91% were happy with the shuttle service."
    • 9.0 "Excellent breakfast."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.4 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
      7.8 "78% loved the menu selection."
      8.8 "88% enjoyed the fish/seafood dishes."
      8.0 "80% loved the dining experience."
    • 6.6 "Rooms are ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 5.6 "Average comfort."
    • 5.3 "Average value."
    • 4.6 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 602 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
    • 8.6 "Breakfast is good."
    • 7.7 "Good pool."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      7.3 "top-notch fitness area, thought 73%."
    • 6.1 "Rooms are ok."
    • 5.3 "Average value."
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    Overall rating

    9.0 Excellent
    Based on 2,009 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
      8.8 "88% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
      10.0 "100% said the concierge service was amazing."
    • 8.2 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
      7.6 "76% loved the menu selection."
    • 6.6 "Rooms are ok."
    • 6.2 "Average comfort."
    • 5.3 "Average value."
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    Overall rating

    9.5 Excellent
    Based on 1,004 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.5 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.1 "Pool is good."
    • 6.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 5.2 "Average value."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 401 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 7.8 "Good pool."
    • 6.1 "Rooms are ok."
    • 5.4 "Average value."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Great shopping"
    "Good accessibility by car"
    data provided by TrustYou

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