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Smile Hotel Hakodate

20-11 Wakamatsucho, Hakodate 040-0063, Japan
+81 138 272 700

RM 148+

Overall guest ratings

7.4/10 Good
Based on 2,551 reviews

Review highlights

  • 9.7
  • 8.2
  • 3.9
  • 3.6

Good to know

  • Train station is close
  • Close to public transport

Nearby

    show all

    About

    Located in Hakodate, Smile Hotel Hakodate is minutes from Morning Market and Ekini Fish Market. This hotel is within close proximity of Hakodate Seikan Renrakusen Memorial Museum Mashumaru and Hakodate City Office.

    Rooms

    Complimentary wired and wireless Internet access is available. Bathrooms have shower/tub combinations and hair dryers. Conveniences include electric kettles, housekeeping is provided daily, and irons/ironing boards can be requested.

    Dining

    Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,551 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      7.5 "Great parking, according to 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Breakfast is good."
      8.8 "88% were happy with the price of the breakfast."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      8.0 "80% were impressed by the laundry service."
    • 3.9 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      2.3 "77% said rooms were small."
      2.0 "80% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      1.0 "90% criticized the small bathroom."
      1.5 "85% said the bathroom was dirty."
      2.6 "74% thought they were poorly maintained."
      0.4 "Air conditioning was criticized by 96%."
      2.8 "72% found problems with the furniture."
      2.9 "71% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 3.2 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
      0.0 "Unclean dining area, according to 100%."
    • 2.7 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      1.0 "90% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
      2.9 "71% thought it was too noisy."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,071 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "Easily accessible by car, said 98%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      7.6 "Great parking, according to 76%."
    • 8.5 "Breakfast is good."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 4.0 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      3.4 "66% thought it was rather dirty."
    • 3.0 "Awful rooms."
      1.7 "83% said rooms were small."
      2.1 "79% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
      2.4 "76% thought they were poorly maintained."
    • 2.0 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    View all review categories

    Overall rating

    7.3 Good
    Based on 739 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 2.9 "Awful rooms."
      2.2 "78% said rooms were small."
      2.2 "78% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      1.3 "87% criticized the small bathroom."
      1.7 "83% said the bathroom was dirty."
      4.8 "52% didn't like the uncomfortable beds."
      3.0 "70% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
    • 2.3 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      1.3 "87% criticized the small bathroom."
      4.8 "52% didn't like the uncomfortable beds."
    • 1.4 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.9 Good
    Based on 178 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Good value."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      2.5 "75% said rooms were small."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.2 "Quite uncomfortable."
      2.5 "75% said rooms were small."
    • 3.1 "Generally quite dirty."
    • 1.3 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 561 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Good value."
    • 7.9 "Good breakfast."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 4.2 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      2.6 "74% said rooms were small."
      1.6 "84% said the bathroom was dirty."
      2.5 "75% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      0.5 "For 95%, the rooms looked old."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.1 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      3.4 "66% thought it was rather dirty."
    • 3.0 "Quite uncomfortable."
      2.6 "74% said rooms were small."
      1.0 "90% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Train station is close"
    "Close to public transport"
    data provided by TrustYou

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