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Petit-Saconnex et Servette
With appritiation to all hotel members for theie excellent hospitality, a very warm and special thanks to Mr. Mojtaba at Conceierg desk who with welcoming gusture, generously helped us with our inqiries. N/A
I thought the staff were outstanding - their level of professionalism and attention to detail was excellent. My husband was there on business for first couple of days and I then joined him for weekend. The staff dealt efficiently with the change in room occupancy, billing etc. Room a little outdated and small with over-bath shower and colored suite - not great. However, we realise that the hotel is currently being modernised so expect great things! Would use again for business but not terribly suitable for leisure trip as a little far out of town. Realise that free travel pass is available from hotel but even so - it's nice to be in the middle of things.
Several staff members went above and beyond to make my stay great!
Screwed up our bill. No email to confirm it was fixed.
This is a good basic hotel. It is near the CIGC conference center (a 10 minute or so walk) and bus to the airport (#5) as well as to the old town center (#8). Breakfast is extra ((15 Swiss francs) and I didn't use this option. There was a hot water kettle in the room with instant coffee and tea which worked fine for me. There are cafes nearby and a few modest restaurants, plus a supermarket. I was given a bus pass good for my stay when I checked in. Staff was friendly and helpful. Electric adapters are available from the front desk. The room was quiet and comfortable. Geneva was having a heat wave when I was there and it was uncomfortably warm in the room. A fan was supplied. Only one window could be opened and that only a few inches so it didn't cool off much at night when when the temperature cooled down.