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Grottes et Saint-Gervais
Everything the breakfast it's not good, could be better!
Nice situation in the city. Good bed. Smell in the room. Very poor breakfast for very strange price. Common feeling of the old bad maintained building.
the rooms that the breakfast not incloded with the price of the money
They didn't give me my booked room and relocated me to another hotel instead. They offered to cover the cost of the night due to this unfortunate event and afterwards they stood down their original offer and refused to refund the money I paid for the room in advance.
I like their staff, they are very helpful and I like the location of the hotel.
The closeness to everything. The river view also. Their attitude the first day, but after that the front desk was fine.
Convenience of location, firendly welcome afforded by all hotel staff, comfortable and perfectly sound-proofed room.
Hotel is convenient to the waterfront and rail station. Hotel is in dire need of a renovation. The elevators are ancient, slow and can only manage 2 persons with baggage. Probably can't fix this...but room lock technology was not working well. For me and someone else at that same time. Rooms are clean but spartan...lacking any design creativity. Bathtub/shower is too narrow, deep and combination with a smooth floor makes for an awkward (and hazardous) in/out. For the rate I was charged, I expected much better.
middle of the city and clean, staff were very nice and highly recommended. Rooms are small and clean but that would do it.
- good quality, good positioning, personel is friendly and efficient - breakfast: might be a point of improvement, personel is a bit shy and dry: should offer the possibility of two breakfast (one with full buffet; one with smaller choice and smaller price!)
This is a nice hotel near the train station. Friendly staff. Large rooms for Switzerland. Location not too exciting but convenient. Like much in Switzerland it is very expensive.
The location is great. It is close to the train station and close to old town. We stayed in a "duplex suite". On the internet it is shown with a loft. The only thing in the loft is a shower and vanity. Downstairs the bedroom is tiny, and although it is called a suite, there was no sitting area. We had to sit on the end of the bed or on the steps leading up to the shower.
I arrived mid-evening on a non-planned stop in Geneva. The receptionist spoke English well and was helpful showing me where to park. The location is adjacent to the train station but was quiet at night. Altogether a pleasant stay. The price seemed a bit high, but perhaps I am not familiar with Geneva hotel prices.
Thge Hotel Location is very convenient (30sec away from the train station). Unprofessional and unfriendly staff (very unpolite), the hotel rooms are clearly overpriced, two lights were broken in my room (which costed 300 CHT a night!). I do not recommend this hotel.
Nice room, old but well preserved furniture and a very well connected location Toilet was not very big, heater was not yet working so it was quite cold
Staff was friendly the location is very near to the train station acros the street. Easy to get to places with hotel passes. This was very helpful to get around town by train or bus free. Location is near the train station and very noisy at night. There is no air conditioning in the hotel so the windows are open all the time. Only fans are used in the rooms so the window has to be kept open for air to circulate . It is terrible at night when you trying to sleep and can't due to the amount of noise. The hotel is grossly high. The elevator takes only tow average size persons, maybe one big and on small bodies. Two heavy set people cannot use the elevator. It is that small. Basic breakfast. The lounge area is like a small kitchen nook with very old colorful chairs with visible stains. With all the money they charge, they can do better.
It was a great location for travel. Train station is right across the street yet the rooms are very quiet being on a main road Bus stops are right there and you can walk around very easily if you know the city. Price was not bad considering that you are in Geneva. Staff was always very helpful and friendly. Breakfast was a bit disappointing. The rooms are a little tight, but that is to be expected in Europe.
Quality price ratio is not very high, but this is due to the price levels in Geneva in general
I very much like the central location close to the train station and other public transport; walking distance to many restaurants, shops, the Lake etc. I also greatly enjoyed the modern design of the hotel common areas and the room. I lliked the color scheme and the room was extremely functional. Breakfast buffet had good choices. Staff was friendly and helpful. Nothing
It is at central place where transport facilities are very close Complimentary break fast shall be provided and microwave ovens should be a part. Complementary sonabath is of no use as it is in differernt location
location to train station
the noise outside the hotel at night prohibited sleep for much of the time
Very clean and pleasant, helpful staff. Breakfast was buffet style with a good choice of hot / cold food. Good location for restaurants, very warm and quiet. Had a TV with english channels and internet available )free in reception - to pay for in the room) very happy with hotel would stay again. its said on the hotels website there is a sauna and there isnt! also not many plugs in the room.
great location, good value, helpful staff could hear noise from other rooms at times