Overview

Victoria Hotel

Kaiserstrasse 59 Elbestrasse, 60329 Frankfurt am Main, Hesse, Germany
+49 69 273 060

RM 271+

Overall guest ratings

8.2/10 Excellent
Based on 2,118 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.4
  • 6.3

Good to know

  • Clean rooms
  • Friendly service
  • Train station is close

Nearby

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    About

    Located in Bahnhofsviertel, this luxury hotel is within a 10-minute walk of English Theatre, Frankfurt Opera House, and Maintower. Staedel Museum and St. Paul's Church are also within 15 minutes.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Room service
    • Parking
    • Laundry facilities
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 2,118 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      7.0 "Housekeeping was great, according to 70%."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Breakfast is good."
      8.1 "81% were happy with the price of the breakfast."
    • 8.3 "Food is delicious."
      8.7 "87% loved the menu selection."
      9.3 "Yummy desserts, said 93%."
    • 8.0 "Good value."
      8.1 "81% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 6.3 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.2 "62% said the view was so-so."
    • 3.9 "Not very comfortable."
      1.8 "82% said rooms were small."
      0.5 "95% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    Based on 402 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.5 "Vibe was good."
    • 5.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      0.4 "96% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    Based on 381 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "Easily accessible by car, said 86%."
      9.4 "City centre within easy reach, said 94%."
    • 8.1 "Breakfast is good."
    • 8.1 "Good value."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.2 "82% thought it was clean."
    • 6.1 "Rooms are ok."
    • 4.6 "Not very comfortable."
      2.9 "71% said rooms were small."
      0.4 "96% criticized the small bathroom."
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    Overall rating

    7.8 Good
    Based on 381 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
      9.0 "90% liked the proximity to shopping."
    • 8.6 "Vibe was good."
      9.6 "96% said it was a stylish hotel."
    • 8.6 "Food is delicious."
    • 8.4 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.8 "88% thought it was clean."
    • 6.1 "Internet is average."
    • 4.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      4.0 "60% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
    • 3.3 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
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    Overall rating

    8.0 Good
    Based on 953 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Breakfast is good."
    • 8.5 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
    • 7.5 "High value."
    • 6.1 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.5 "65% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
      2.3 "77% had problems with the shower."
    • 3.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.6 "94% criticized the small bathroom."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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