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We booked online and the receptionist was able to find our reservation easily. The restaurant near the Hotel provided extremely poor service with substandard food. We had selected the hotel because we own a time share with Wyndham. The hotel room was pleasant. the hotel was off the main road for travelling but we were able to locate easily enough with out GPS.
Hot tub was not working and that was 1 of the reasons we stayed there
Clean, convenient location and parking There was no front desk staff from around 8:00 pm until the next morning.
Bathrooms were modern, the common area was spacious and the tv had many channels to entertain me.
-Clean Room -Friendly Staff -Good continental breakfast -Free parking and free wifi pool and hot tub need to be redone. They are showing age. (Note: they are still very CLEAN, but the jets are bad and the surfaces are cracking.)
Right downtown. Close to some good eats. Hotel bar open late. Had to pay for parking. Tub didn't drain.
facility look nice in the bedroom are clean but doesn't make up for Poor customer service Website promised breakfast included. Called and confirmed before booking. Call before I left and confirm about breakfast. Upon arrival was told there is no breakfast. I have a teenager to feed so this was a top priority No customer compensation. Part of the problem was no locals working there
Bed was super comfortable. Lots of channels on TV. Plenty of hangers. Free water bottle in room. Staff are kind and helpful. Valet service is great. The carpet felt dirty underfoot. I spread out towels everywhere that I walked so I could go barefoot. Shower head is too low (I'm only 5'-7"). There was something on the back of the toilet seat. I'm not going to speculate what it was...
Location was great. Very nice clean hotel I had an issue with the sleep number bed. Both remotes worked on the one bed leaving the other deflated. Maintainece looked at it and said they fixed it. They got air in the other bed but the remotes still didn't work. It was late, I dealt with it. Otherwise great room
I loved being right downtown in Fargo. The staff were delightful and the ease of parking in the ramp where my car was protected was great. The hotel ONLY has sleep number beds, so I expected them to be high quality. One of them had an incredibly loud (obviously broken) motor and the other one was single chamber - it was very much like a poor quality air mattress. The room was very small and many things were broken including the shower curtain rod. And to top it off, the duvet cover opening was at the head of the bed - I made the mistake of looking in it only to find a very stained and grey insert. Although it looked great when we arrived, we shouldn't have looked so close.
Location We were staying in town as a result of a family member being in the area hospital - we ended up being double billed for one of our two rooms and the hotel also has a hospital rate that is actually more then we could get online.
We were there for State Football and night staff let us be in the breakfast area with a big group. They kept checking on us to make sure everything was good and were very friendly. Great rooms with comfy beds.
Easy fast check in. Not a lot of random annoying small talk. Modern clean and comfortable rooms. No complaints
The pool area is very child friendly. Our 2 year old had an awesome time in the wading pool! Breakfast was fantastic as well and we appreciated the wide variety of options. Plenty of pillows and plenty of space in our kind room for the pack'n'play we brought with for our son. The satellite signal wasn't very good so the shows we watched would freeze or skip. The elevator in our section was unbelievably slow as well. It was a very busy weekend at the hotel so there was a lot of noise coming from the hallway.
I accidently cancelled our rooms a few hours before and when we came in to check in they were able to retrieve them. Thank goodness !! It was a gentleman manager that helped us.
Expensive for what we got, not the cleanest.
We liked the peaceful restaurant atmosphere, the choose four foods for a certain price.. The bed was very comfortable. Was very happy to be able to use the swimming pool. We were disappointed they didn't have the choose 4 foods for a certain price over the weekend. It would have been nice to have a vent in the bathroom, it got too hot and humid in the bathroom after taking a shower.
Free breakfast, water slide for the kids, comfortable beds
Free upgrade was a nice surprise. Room was spacious and lovely. Breakfast was great. Very friendly staff. Nicer than a 2 star. Pool is a little small for swimming lengths.
Location and the nice, clean rooms
Very friendly staff! Clean and spacious rooms. Nice pool with slide and 2 hot tubs. Excise & meeting rooms. Exceptionaly nice breakfast selection, with a person taking care that everything is full, hot & tables cleaned as soon as someone leaves. I loved everything!
Very good breakfast with fresh fruit. No
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Good Location. Clean Rooms.
Strawberries, raspberries on breakfast buffet was impressive. Staff is very attentive to keeping quiet time after midnight. Strong chlorine smell in pool area-- burns eyes. Would love to see all pools switch to salt.
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The water park area. The beds were very comfortable and the room was a good size for the price.
Quiet, easy access, spacious rooms Beds were terrible - I'm not a picky person, but you could hear the springs when you sat on the bed.
Old motel, mysterious stains, uncomfortable beds, a strange musty smell, mold in the bathroom. Sad ageing motel.
The breakfast was supreme!
Location close to NDSU and shopping, continental breakfast, pool area. Beds were very old, hallways and rooms need updating (smell bad! and very dated), staff not very friendly.
Very clean and the room was nice and large! The room was very fresh and clean smelling also! A room not far from us had a barking dog in the morning.
My room, a king, was ridiculously oversized and wonderful. Spoiled me for the rest of my trip! Mini fridge and microwave, 2 windows. Quiet, relaxing.
Breakfast great .kids loved the water slide
TV Remote didn't work, they couldn't fix it..didn't reimburse me anything. Also, internet was not working, I was warned, wasted time and lost hundred...Never staying there again!
I loved the rustic theme of the Lodge! It was tastefully done, and had a warm feeling. The staff was very helpful (allowed us to check in early) and the building was very clean. We had a nice big room, and greatly enjoyed the continental breakfast with freshly baked bread! The walls were very thin -- we could hear everything that was happening on our floor. Since we were right by the elevator we could here people trooping around.
The pool was great for little kids! The hotel was clean, the staff was great. The only downside was no hot water the day we left. Other than that this hotel was fabulous. The breakfast was good too!
Large rooms, friendly staff, decently close to shopping Pool was temporarily down although they noticed we really wanted to use it and opened the hot tub for us
Clean and comfortable! No room phone in case of questions or emergencies
Very nice, comfortable room, excellent breakfast, business center. While having access to the computer/printer/fax machine was much appreciated, the equipment's obsolescence meant it took me a full hour to retrieve and print four documents from my email.
The room was clean. The hotel was old and dingy. There were questionable people hanging around the entrance and hallways. My room smelled of old smoke and floral air freshener trying to mask the smell. I thought about leaving several times and didn't feel safe. I will never stay here again and certainly not recommend it to others.
Close to mall Staff were less then friendly and place smelled like day old cigarettes everywhere.guess I got what I paid for a $60 hotel
I was there for the Fargo Marathon. The early breakfast hours and brown bags for marathon runners was nice. The walls were thin and the people in the next room played their TV until 3:50 a.m. and I heard it like it was the TV in my room. Kept me up all night before the marathon. Not the rest and too much stress. I paid for a quiet place to rest but got none of that.
Super clean, comfortable bed, spacious accommodations, and reasonable price.
Great amenities, clean eco friendly rooms, pet friendly, overall an excellent experience.
Rooms layout and amenities were great, staff was nice, room was well kept, breakfast was good
Convenience to the Interstate, restaurants and stores Our room curtain was torn and an outlet didn't have a face plate over it. Bed was soft and pillows were lumpy. The door handle on our daughter's room down the hall broke off. Staff did repair it fairly quickly. It was overpriced for the level of accommodation.
Room was quiet and comfortable. Bit warm at night, opened windows. Dishwasher beeped, so we had to run it empty.
The staff was friendly, pet friendly Pet rooms were dirty, carpet was nasty and stained. Pet deposit didn't seem to be used to clean the room. Outdated rooms.
Pool is nice. Complimentary breakfast was pretty standard. Where it showed the hotel on the map was no where near where it actually was. I used the direction finder on the phone from the pin in my booking confirmation only to drive around for awhile. I had to search the address and manually type it in to find the hotel. I would not have booked in that location. Hotel was OK. Nothing special, our room was old looking and not inviting. Other than the vent in the ceiling there was nothing that looked gross and dirty, but I didn't get a clean comfortable feel in my room. I tried this hotel because pictures looked nice, and there price was in line with competitors. I now wish I would have made a different choice.
Good location Room smelled like smoke. Very abrupt staff.
Quiet, friendly, peaceful and clean. Professional staff, complimentary wine and beer and snacks. I needed a ride fo the airport at 5am, the hotel shuttle doesn't run yet, so the hotel orderd and paid for cab. Suites are spacious
Decent accomodations & good value during off-season but expensive during NDSU events but market supports the higher costs since they're usually booked. No complaints.
Nice, newly remodeled room, fantastic breakfast. What's not to like?
The wooded decor was very nice. The pool area looked especially nice for children. The in room jacuzzi was nice. No complaints.
The decor was awesome. My wife loved the bear decor and the hand carved bears. The pictures of the pool area are deceiving. it was very small and there is NO area just for adults other than the small hot tub. the ENTIRE pool area is for kids.