Overview

Cumberland Hotel

1 West Coates Haymarket, Edinburgh, United Kingdom
+44 131 337 1198

RM 253+

Overall guest ratings

7.7/10 Good
Based on 1,253 reviews

Review highlights

  • 9.3
  • 8.8
  • 4.7
  • 4.7

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    About

    Cumberland Hotel offers an airport shuttle and puts you just a 5-minute drive from Murrayfield Stadium and Edinburgh International Conference Centre. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. There's also a garden, and rooms at this Victorian hotel offer pillowtop beds and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Free parking
    • Storage available
    • Terrace/Patio
    • Restaurant
    • Tennis
    • Air-conditioned
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 1,253 reviews
    • 9.3 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
      7.5 "Great parking, according to 75%."
      9.9 "Near to public transport, according to 99%."
      8.8 "88% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% found the restaurant service to be one of the best."
    • 8.1 "Breakfast is good."
      8.9 "89% were happy with the price of the breakfast."
    • 4.7 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were big enough."
      1.1 "89% criticized the small bathroom."
    • 4.7 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      5.0 "Only 50% said rooms were big enough."
      0.6 "94% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      1.1 "89% criticized the small bathroom."
      0.7 "For 93%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.6 "Disappointing food."
      3.9 "61% did not like what was on the menu."
    • 3.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    Based on 626 reviews
    • 9.2 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
      7.4 "Great parking, according to 74%."
      9.0 "90% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "Easily accessible by car, said 91%."
      9.2 "92% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
      8.8 "88% were happy with the price of the breakfast."
    • 8.0 "Good value."
      8.8 "88% were happy with the price of the breakfast."
    • 4.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 4.1 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.1 "89% criticized the small bathroom."
      1.0 "90% had problems with the shower."
    • 3.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 451 reviews
    • 9.4 "Terrific location."
      9.2 "City centre within easy reach, said 92%."
      7.5 "Great parking, according to 75%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.2 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 4.5 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      0.9 "91% had problems with the shower."
      1.1 "89% criticized the small bathroom."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 175 reviews
    • 9.3 "Terrific location."
      7.5 "Great parking, according to 75%."
      9.1 "City centre within easy reach, said 91%."
      9.8 "Near to public transport, according to 98%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 4.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      0.9 "91% criticized the small bathroom."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      0.9 "91% criticized the small bathroom."
    • 4.5 "Disappointing food."
    • 4.3 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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