Overview

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

RM 489+

Overall guest ratings

6.9/10 Good
Based on 2,434 reviews

Review highlights

  • 8.0
  • 7.6
  • 4.8
  • 4.8

Nearby

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    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.9 Good
    Based on 2,434 reviews
    • 8.0 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      8.5 "85% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 7.6 "Good bar."
      8.4 "Lovely bar service, according to 84%."
      7.3 "Delicious alcoholic drinks, according to 73%."
    • 7.3 "Good service."
      7.5 "75% found the staff to be very friendly."
      7.7 "77% were happy with the shuttle service."
      8.9 "89% said the recreation staff was great."
      8.4 "Lovely bar service, according to 84%."
      7.3 "73% said the concierge service was amazing."
    • 6.3 "Average value."
      6.2 "Breakfast prices were ok, according to 62%."
    • 6.0 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 4.8 "Not very clean."
      3.7 "63% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
      0.7 "Dirty pool, said 93%."
    • 4.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.2 "68% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
      0.3 "97% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      2.1 "79% were disappointed with the minibar."
      2.3 "77% thought the tv was sub-standard."
      3.8 "62% were unsatisfied with the kitchenette."
    • 4.6 "Pool is below average."
      0.7 "Dirty pool, said 93%."
    • 4.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
      0.3 "97% criticized the small bathroom."
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    Overall rating

    7.2 Good
    Based on 1,022 reviews
    • 7.6 "Good bar."
    • 7.6 "Good location."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      8.5 "85% liked the proximity to shopping."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
      5.5 "55% thought the valet service was acceptable."
    • 6.2 "Food is average."
    • 5.7 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.0 "Average cleanliness."
      3.5 "65% thought it was rather dirty."
    • 4.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.6 "74% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      0.3 "97% criticized the small bathroom."
    • 4.6 "Internet is poor."
    • 4.5 "Pool is below average."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
      3.4 "66% didn't like the architecture."
      1.4 "86% complained about the elevator."
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    Overall rating

    7.0 Good
    Based on 511 reviews
    • 8.1 "Location is great."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.3 "73% were happy with the shuttle service."
    • 7.4 "Good bar."
    • 6.6 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.7 "Food is average."
    • 4.8 "Not very clean."
      4.0 "60% thought it was rather dirty."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.2 "68% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      1.9 "81% had problems with the shower."
      2.2 "78% found problems with the furniture."
    • 3.9 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      3.2 "68% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.3 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    6.2 Good
    Based on 584 reviews
    • 8.0 "Location is great."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 7.2 "Good service."
      7.5 "75% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.3 "73% were happy with the shuttle service."
    • 5.9 "Food is average."
    • 5.3 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      3.5 "65% thought it was rather dirty."
    • 4.2 "Pool is below average."
    • 4.1 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.0 "70% said rooms were small."
      2.3 "77% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      0.3 "97% criticized the small bathroom."
      2.2 "78% had problems with the shower."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
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    Overall rating

    7.2 Good
    Based on 316 reviews
    • 8.1 "Location is great."
    • 7.3 "Good service."
      7.3 "73% found the staff to be very friendly."
      8.0 "80% were happy with the shuttle service."
    • 6.2 "Average value."
    • 6.0 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      3.6 "64% said rooms were small."
    • 4.9 "Pool is below average."
    • 4.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
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