Palmer House a Hilton Hotel

4 stars
7.9
Good
based on 3820 reviews
3,820 reviews
17 East Monroe Street, Chicago, IL 60603, United States
17 East Monroe Street, Chicago, IL
+1 312 726 7500
Tue 27/10
-
Wed 28/10
2 guests, 1 room
Lounge
Lobby
Conference room
Conference room
Lobby
Gym
Lounge
Banquet hall
Restaurant
Outdoor view
Banquet hall
Buffet
Conference room
Lounge
Bedroom
Gym
Banquet hall
Other
Bathroom
Outdoor view
Bedroom
Banquet hall
Other
Living room
Conference room
Pool
Bedroom
Conference room
Living room
Banquet hall
Bedroom
Restaurant
Conference room
Gym
Restaurant
Lobby
Pool
Other
Dining room
Conference room
Bathroom
Bedroom
Banquet hall
Banquet hall
Bedroom
Bedroom
Outdoor view
Conference room
Gym
Bedroom
Room amenity
Room amenity
Living room
Building
Gym
Other
Lounge
Gym
Outdoor view
Gym
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge and a conference centre are on-site. Housekeeping is available on request. Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis. Recreational amenities at the hotel include an indoor pool and a 24-hour health club. The recreational activities listed below are available either on-site or nearby; fees may apply.
7.9
Good
3820 reviews

Latest deals for Palmer House a Hilton Hotel

Tue 27/10
-
Wed 28/10
Deals from
RM 264
•Cheapest rate per night
Compare prices for Luxury Room, Standard Room and 61 more Palmer House a Hilton Hotel deals.
Luxury Room, bed type unknown
RM 264
nightly with fees
Standard Room, 1 king bed
RM 652
nightly with fees
Double room, bed type unknown
RM 863
nightly with fees
Double room, bed type unknown
RM 405
nightly with fees
Luxury Room, 1 double bed
RM 628
nightly with fees
Standard Room, bed type unknown
RM 934
nightly with fees
Standard Room, 1 double bed
RM 520
nightly with fees
Luxury Room, 1 king bed
RM 556
nightly with fees
Double room, 2 double beds
RM 1,095
nightly with fees
Standard Room, 1 king bed
RM 552
nightly with fees
Double room, 2 double beds
RM 1,354
nightly with fees
Standard Room, 1 double bed
RM 618
nightly with fees
Double room, 1 double bed
RM 786
nightly with fees
King room, 1 king bed
RM 1,079
nightly with fees
Standard Room, bed type unknown
RM 676
nightly with fees
Luxury Room, 1 double bed
RM 938
nightly with fees
Double room, bed type unknown
RM 1,247
nightly with fees
Standard Room, 1 double bed
RM 678
nightly with fees
Double room, 2 double beds
RM 1,319
nightly with fees
Standard Room, 1 king bed
RM 736
nightly with fees
Double room, bed type unknown
RM 820
nightly with fees
King room, 1 king bed
RM 1,041
nightly with fees
Standard Room, 2 double beds
RM 777
nightly with fees
King room, bed type unknown
RM 1,010
nightly with fees
Deluxe room, 1 king bed
RM 1,104
nightly with fees
Deluxe room, 1 king bed
RM 830
nightly with fees
Executive room, 2 double beds
RM 1,091
nightly with fees
Double room, 2 double beds
RM 1,091
nightly with fees
Double room, 1 twin bed
RM 904
nightly with fees
King room, bed type unknown
RM 1,348
nightly with fees
Standard Room, 1 double bed
RM 917
nightly with fees
Deluxe room, 1 king bed
RM 1,737
nightly with fees
King room, 1 king bed
RM 1,913
nightly with fees
Double room, 1 double bed
RM 962
nightly with fees
King room, 1 king bed
RM 2,104
nightly with fees
Deluxe room, 1 king bed
RM 2,572
nightly with fees
King room, bed type unknown
RM 1,024
nightly with fees
Double room, bed type unknown
RM 1,490
nightly with fees
Deluxe room, 2 double beds
RM 3,080
nightly with fees
Standard Room, bed type unknown
RM 1,047
nightly with fees
King room, 1 king bed
RM 1,206
nightly with fees
Luxury Room, 1 king bed
RM 1,359
nightly with fees
Standard Room, bed type unknown
RM 1,107
nightly with fees
King room, 1 king bed
RM 1,143
nightly with fees
Standard Room, 2 double beds
RM 1,235
nightly with fees
Double room, 2 double beds
RM 1,349
nightly with fees
Double room, 1 double bed
RM 1,210
nightly with fees
King room, bed type unknown
RM 1,845
nightly with fees
Deluxe room, 1 king bed
RM 1,878
nightly with fees
Standard Room, bed type unknown
RM 1,398
nightly with fees
Double room, 2 double beds
RM 3,463
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Palmer House a Hilton Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Business centre
  • TV

Reviews of Palmer House a Hilton Hotel

7.9
Good
3820 verified ratings
Wonderful
1657
Very good
596
Good
549
Okay
294
Fair
306
Mediocre
159
Poor
259

Summary of reviews

Guests say
Guests consistently praised the hotel's central location and historic atmosphere, as well as the comfort of the beds. However, many reviews noted that the rooms were small, outdated, or not thoroughly cleaned, and several guests felt that the hotel was overpriced for the quality and service provided. While some staff interactions were positive, others reported issues with service and amenities. Overall, the location and unique ambiance were highlights, but value for price and room conditions were common concerns.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort7.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
Value for Price0.5 out of 10
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All reviews

8.0
Very good
Renea, Oct 2026
We’ve stayed here before… some rooms better than others but the staff is above and beyond helpful and super friendly, professional.
4.0
Mediocre
Jennifer, Oct 2026
The location is excellent, train stop is right outside door. It is perfectly situated in the Loop and sights and restaurants are within walking distance. The public areas are beautiful and very historic. The rooms are very small and dark. They are badly in need of renovation. The theme for the hotel is peacocks and they carry this them into the wallpaper and curtains. However, this was translated ...
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8.0
Very good
Judith, Sept 2025
It’s a beautiful building and very well situated. I found the staff on check in rather abrupt and there was a fridge in the room that clicked on and off all night which was quite annoying. Otherwise it’s quite an experience staying there. The room was comfortable and clean. I would have liked a kettle in the room to be able to make a hot drink.
4.0
Mediocre
Liliana, Oct 2024
the staff at the front desk were. not friendly, the line in the check in was very long, they did not have enough staff to attend the amount of guests they receive
8.0
Very good
Alex, Oct 2024
Great place to relax. Limited elevator availability. Love the pool. A little expensive. Great architecture. Friendly people.
10
Wonderful
Anonymous, Oct 2024
Great location to public transit and attractions. Enjoyed my stay
4.0
Mediocre
Anonymous, Sept 2024
Beautiful building. Upon arrival was told of $25 extra fee per day because it was an historic site. Had to pay another extra $25 per day because the reservation was not for the requested two beds. Have not been refunded the remainder of an additional amount of a $100 required deposit that wad unused.
10
Wonderful
Anonymous, Aug 2024
The security staff on Friday night (Aug 30) was great. They gave me the feeling that things were safe but were not obtrusive. They happily answered questions and were friendly. However you could also see they took their job seriously. Two gentlemen deserve a raise. The staff at the Hilton honors desk was also very friendly. Happy to share suggestions about the hotel.
2.0
Poor
Talal, Aug 2024
Check in can take over an hour. Rooms are very small. Operator and front desk don’t answer calls later in the evening. you’ll find more hospitality at the DMV
10
Wonderful
Anonymous, May 2023
For the price, location, and history, it was fantastic. Mattresses could be updated, but everything was clean and the staff was polite and helpful. We enjoyed the gorgeous lobby and bar every evening and downstairs Starbucks lower level. A real gift to Chicago.

Location

17 East Monroe Street, Chicago, IL 60603

What's nearby

  • Art Institute of Chicago294 m
  • Millennium Park0.5 km
  • Chicago Board of Trade Building0.5 km
  • Chicago Theater0.6 km
  • Grant Park0.7 km
  • Willis Tower0.8 km
  • Michigan Avenue Bridge0.9 km
  • Magnificent Mile1.6 km
  • Michigan Avenue1.6 km
  • River North1.8 km
  • Shedd Aquarium1.8 km
  • Field Museum1.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Palmer House a Hilton Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
June
RM 1,960
RM 1,210
Cheapest month to stay with an average 24% drop in price.
Most expensive month to stay with an average 24% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Palmer House a Hilton Hotel

Which month has the cheapest rates at Palmer House a Hilton Hotel?

The cheapest month to stay at Palmer House a Hilton Hotel is February, with an average nightly rate of RM 755. The most expensive month is July at RM 1,669 per night.

What is the cheapest day to book Palmer House a Hilton Hotel?

The cheapest day to book Palmer House a Hilton Hotel is Sunday, with an average nightly rate of RM 1,060. The most expensive day is Monday at RM 2,043 per night.

How far in advance should you book Palmer House a Hilton Hotel?

To get the best price at Palmer House a Hilton Hotel, book around 12 weeks in advance. This could save you approximately 26% compared to booking last minute.

KAYAK's top tips for your stay at Palmer House a Hilton Hotel

  • If you’re after a cheap room at Palmer House a Hilton Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in July and June.
  • How long should you stay at Palmer House a Hilton Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Palmer House a Hilton Hotel

  • Does the Palmer House a Hilton Hotel offer fitness classes?

    Keeping fit and having fun at the same time is possible with the fitness classes offered at the Palmer House a Hilton Hotel. Hotel guests pay a rate of $20 per class and can visit the Boot Camp for high-energetic workouts or yoga classes to not only work wonders on the body, but also the mind.

  • What activities are offered at the Palmer House a Hilton Hotel?

    Buckle up for the many activities offered at the Palmer House a Hilton Hotel and enjoy a variety of fun times during your stay. For an excellent tea experience with a range of blends and sandwiches, you can attend the Afternoon Tea from 2:00 to 4:00 pm taking place February to December. For a mysterious experience, you can also pay the award-winning magician Dennis Watkins a visit in the Magic Parlor for incredible magic tricks and mind-reading.

  • Are there any special massages available at the Palmer House a Hilton Hotel?

    As you will already be in Chicago, try the signature Chicago Fire and Ice massage available at the hotel’s spa. Using a mix of cold and hot stones to balance the electromagnetic body field, this innovative massage is the ideal way to decompress and to reduce inflammation as well as improve sleep. As for body wraps, the Palmer House Polish in Vichy is also a signature treatment that fully exfoliates and rejuvenates the body.

  • What meeting facilities does the Palmer House a Hilton Hotel have?

    Whether large or small, events of any kind can take place at the Palmer House a Hilton Hotel, may it be business meetings, wedding receptions, or other events. The hotel features over 130,000 sq ft of space that extends over 3 ballrooms and 78 breakout rooms where you can converse with business partners before or after checking out the spa and the Chicago area. In fact, the hotel’s conference facilities won the 2016 Best of Meetings Today award – so check out the award-winning center.

  • How much is parking at the Palmer House a Hilton Hotel?

    There are various parking options available for guests bringing their car to the Palmer House a Hilton Hotel. There is a self-parking hotel lot with a 24-hour attendant for approximately $55 per day. Slightly cheaper is the non-VIP parking lot across the street from the hotel for $47. Valet Parking is also available for a daily rate of $82.

  • What is the best route from the airport to the Palmer House a Hilton Hotel?

    From Chicago Midway International Airport, it is between 20 to 40m by car to the Palmer House a Hilton Hotel and your vacation time. The most direct route leads via the I-55 N. If you land at O’Hare International Airport, the best route to take is the I-90 E to reach the hotel in 30 to 50m.

  • Are there any packages available at the Palmer House a Hilton Hotel?

    With the Bed & Breakfast package, you can plan the perfect getaway for you or for you and your partner. The package comes with special rates for one of the elegant rooms, complimentary breakfast for two, as well as romantic quality time. The Family Fun Package includes a stay for two adults and two children, complimentary access to the gym, and serves as the perfect weekend gift for the entire family.(Prices checked 05/05/19).

  • Where is Palmer House a Hilton Hotel located?

    Palmer House a Hilton Hotel is located at 17 East Monroe Street in Loop, 0.5 km from the centre of Chicago. Art Institute of Chicago is the closest landmark to Palmer House a Hilton Hotel.

  • When is check-in time and check-out time at Palmer House a Hilton Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Palmer House a Hilton Hotel.

  • Does Palmer House a Hilton Hotel offer free Wi-Fi?

    Yes, Palmer House a Hilton Hotel offers free Wi-Fi.

  • How far is Palmer House a Hilton Hotel from the airport?

    Palmer House a Hilton Hotel is 14.3 km from Chicago Midway.

  • Does Palmer House a Hilton Hotel have a pool?

    Yes, Palmer House a Hilton Hotel has a pool on-site.

  • How does KAYAK find such great Palmer House a Hilton Hotel hotel deals?

    KAYAK scours the web for all room deals available at Palmer House a Hilton Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palmer House a Hilton Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palmer House a Hilton Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
0.5 km
Chicago Midway
14.3 km

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