Palmer House a Hilton Hotel

4 stars
17 East Monroe Street, Chicago, IL 60603, United States
Chicago, IL
+1 312 726 7500
7.9
Good
based on 3814 reviews
3,814 reviews
Wed 1/4
-
Thu 2/4
1 room, 2 guests
Deals from
RM 392
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
RM 392
Standard Room
RM 504
Luxury Room
RM 538
96 more Palmer House a Hilton Hotel deals
96 more Palmer House a Hilton Hotel deals
Lounge
Lobby
Conference room
Other
Conference room
Banquet hall
Living room
Conference room
Conference room
Outdoor view
Banquet hall
Dining room
Restaurant
Banquet hall
Conference room
Bedroom
Lobby
Bathroom
Living room
Outdoor view
Bedroom
Banquet hall
Conference room
Conference room
Banquet hall
Restaurant
Bedroom
Bedroom
Gym
Living room
Conference room
Restaurant
Other
Bedroom
Bedroom
Bedroom
Banquet hall
Dining room
Bathroom
Room amenity
Conference room
Outdoor view
Living room
Conference room
Gym
Bedroom
Building
Bedroom
Lounge
Gym
Room amenity
Bathroom
Other
Pool
Outdoor view
Room amenity
Bathroom
Other
Room amenity
Pool
Photos of Palmer House a Hilton Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

As the longest continuously operating hotel in North America, celebrating 155 years, Palmer House Hilton Hotel has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. A wonderful protest of romance against the everydayness of life, as a guest of Palmer House, you will experience romanticism indelibly woven into the very fabric of the hotel. Enjoy the scenery of the lobby adorn with art deco chandeliers, Louis Tiffany Comfort masterpieces, and breathtaking frescoes depicting 21 panels of Greek Mythos accompanied by live entertainment, while enjoy curated cocktails and bites from Lockwood Restaurant and Bar. Refresh at the indoor pool, unwind at the Spa at PH, stay on your routine at the fitness center offering peloton bikes, enjoy the old school charm of food to room delivery with Lockwood Express 2U, take the history tour, or step into the Prohibition themed cocktail lounge, Potters Bar, for a delightful throwback. As the inventor of the brownie during the Columbian Exposition in 1893 and first hotel to adapt the light bulb, telephone and elevator - innovation continues to be at the forefront. From digital key to the best internet connectivity in Chicago, Palmer House is revered for gathering spaces such as The Empire Room and Grand and State Ballrooms to the self-contained 7th floor conference rooms. Showcasing where tech and exemplary services collide in storied backdrops to set the stage to the city's finest events, social occasions and weddings. Located in Chicagos Loop, the location of Palmer House puts you along State Street within the theatre and business district. Steps to Millennium Park, The Art Institute of Chicago, Michigan Avenue, premier dining and shopping.

Latest deals for Palmer House a Hilton Hotel

Wed 1/4
-
Thu 2/4
Queen room
No inclusions
1 queen bed
RM 666
nightly with VAT
No inclusions
1 queen bed
RM 1,050
nightly with VAT
Double room
No inclusions
bed type unknown
RM 392
nightly with VAT
No inclusions
bed type unknown
RM 662
nightly with VAT
No inclusions
2 double beds
RM 680
nightly with VAT
Standard Room
No inclusions
1 double bed
RM 504
nightly with VAT
No inclusions
1 king bed
RM 534
nightly with VAT
No inclusions
bed type unknown
RM 541
nightly with VAT
King room
No inclusions
1 king bed
RM 695
nightly with VAT
No inclusions
1 king bed
RM 726
nightly with VAT
No inclusions
1 king bed
RM 759
nightly with VAT
Executive room
No inclusions
1 king bed
RM 608
nightly with VAT
No inclusions
bed type unknown
RM 717
nightly with VAT
No inclusions
2 double beds
RM 1,272
nightly with VAT
Luxury Room
No inclusions
1 king bed
RM 538
nightly with VAT
No inclusions
1 double bed
RM 585
nightly with VAT
No inclusions
1 double bed
RM 608
nightly with VAT
Deluxe room
No inclusions
2 double beds
RM 719
nightly with VAT
No inclusions
1 king bed
RM 824
nightly with VAT
No inclusions
1 king bed
RM 872
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Palmer House a Hilton Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Accessible parking
  • No smoking
  • Upper floors accessible by lift

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Pool and spa

  • Massage
  • Heated pool
  • Spa
  • Indoor pool
  • Sauna
  • Steam room

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • DVD player

Dining

  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Dining area

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Things to do

  • Gift shop
  • Beach access
  • Bicycle hire
  • Beauty salon
  • Shopping

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of Palmer House a Hilton Hotel

7.9
Good
3814 verified ratings
Wonderful
1627
Very good
617
Good
562
Okay
299
Fair
305
Mediocre
152
Poor
252

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and beautiful ambiance, particularly noting the historic charm and proximity to attractions. However, many expressed dissatisfaction with the service, citing issues with additional charges and room discrepancies. Overall, while the hotel has its strengths, improvements in service and transparency regarding fees are needed.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness5 out of 10
Service3 out of 10
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All reviews

8.0
Very good
Judith, Sept 2025
It’s a beautiful building and very well situated. I found the staff on check in rather abrupt and there was a fridge in the room that clicked on and off all night which was quite annoying. Otherwise i...
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4.0
Mediocre
Liliana, Oct 2024
the staff at the front desk were. not friendly, the line in the check in was very long, they did not have enough staff to attend the amount of guests they receive
8.0
Very good
Alex, Oct 2024
Great place to relax. Limited elevator availability. Love the pool. A little expensive. Great architecture. Friendly people.
10
Wonderful
Anonymous, Oct 2024
Great location to public transit and attractions. Enjoyed my stay
4.0
Mediocre
Anonymous, Sept 2024
Beautiful building. Upon arrival was told of $25 extra fee per day because it was an historic site. Had to pay another extra $25 per day because the reservation was not for the requested two beds. Hav...
Read more
10
Wonderful
Anonymous, Aug 2024
The security staff on Friday night (Aug 30) was great. They gave me the feeling that things were safe but were not obtrusive. They happily answered questions and were friendly. However you could also ...
Read more
2.0
Poor
Talal, Aug 2024
Check in can take over an hour. Rooms are very small. Operator and front desk don’t answer calls later in the evening. you’ll find more hospitality at the DMV
10
Wonderful
Anonymous, May 2023
For the price, location, and history, it was fantastic. Mattresses could be updated, but everything was clean and the staff was polite and helpful. We enjoyed the gorgeous lobby and bar every evening ...
Read more
4.0
Mediocre
Niloufar, Apr 2023
Rooms are run diwn and feel cramped and not clean.
6.0
Okay
Abby, Mar 2023
I love an old hotel, but this one needs a refresh. My room was dark, had peeling wallpaper and poorly patched plaster, and no coffee maker. Basic amenities (coffee in the room or available in the loun...
Read more

Location

17 East Monroe Street, Chicago, IL 60603

What's nearby

  • Art Institute of Chicago294 m
  • Millennium Park0.5 km
  • Chicago Board of Trade Building0.5 km
  • Chicago Theater0.6 km
  • Grant Park0.7 km
  • Willis Tower0.8 km
  • Michigan Avenue Bridge0.9 km
  • Magnificent Mile1.6 km
  • Michigan Avenue1.6 km
  • River North1.8 km
  • Shedd Aquarium1.8 km
  • Field Museum1.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Palmer House a Hilton Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Palmer House a Hilton Hotel

  • Does the Palmer House a Hilton Hotel offer fitness classes?

    Keeping fit and having fun at the same time is possible with the fitness classes offered at the Palmer House a Hilton Hotel. Hotel guests pay a rate of $20 per class and can visit the Boot Camp for high-energetic workouts or yoga classes to not only work wonders on the body, but also the mind.

  • What activities are offered at the Palmer House a Hilton Hotel?

    Buckle up for the many activities offered at the Palmer House a Hilton Hotel and enjoy a variety of fun times during your stay. For an excellent tea experience with a range of blends and sandwiches, you can attend the Afternoon Tea from 2:00 to 4:00 pm taking place February to December. For a mysterious experience, you can also pay the award-winning magician Dennis Watkins a visit in the Magic Parlor for incredible magic tricks and mind-reading.

  • Are there any special massages available at the Palmer House a Hilton Hotel?

    As you will already be in Chicago, try the signature Chicago Fire and Ice massage available at the hotel’s spa. Using a mix of cold and hot stones to balance the electromagnetic body field, this innovative massage is the ideal way to decompress and to reduce inflammation as well as improve sleep. As for body wraps, the Palmer House Polish in Vichy is also a signature treatment that fully exfoliates and rejuvenates the body.

  • What meeting facilities does the Palmer House a Hilton Hotel have?

    Whether large or small, events of any kind can take place at the Palmer House a Hilton Hotel, may it be business meetings, wedding receptions, or other events. The hotel features over 130,000 sq ft of space that extends over 3 ballrooms and 78 breakout rooms where you can converse with business partners before or after checking out the spa and the Chicago area. In fact, the hotel’s conference facilities won the 2016 Best of Meetings Today award – so check out the award-winning center.

  • How much is parking at the Palmer House a Hilton Hotel?

    There are various parking options available for guests bringing their car to the Palmer House a Hilton Hotel. There is a self-parking hotel lot with a 24-hour attendant for approximately $55 per day. Slightly cheaper is the non-VIP parking lot across the street from the hotel for $47. Valet Parking is also available for a daily rate of $82.

  • What is the best route from the airport to the Palmer House a Hilton Hotel?

    From Chicago Midway International Airport, it is between 20 to 40m by car to the Palmer House a Hilton Hotel and your vacation time. The most direct route leads via the I-55 N. If you land at O’Hare International Airport, the best route to take is the I-90 E to reach the hotel in 30 to 50m.

  • Are there any packages available at the Palmer House a Hilton Hotel?

    With the Bed & Breakfast package, you can plan the perfect getaway for you or for you and your partner. The package comes with special rates for one of the elegant rooms, complimentary breakfast for two, as well as romantic quality time. The Family Fun Package includes a stay for two adults and two children, complimentary access to the gym, and serves as the perfect weekend gift for the entire family.(Prices checked 05/05/19).

  • Where is Palmer House a Hilton Hotel located?

    Palmer House a Hilton Hotel is located at 17 East Monroe Street in Loop, 0.5 km from the centre of Chicago. Art Institute of Chicago is the closest landmark to Palmer House a Hilton Hotel.

  • When is check-in time and check-out time at Palmer House a Hilton Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Palmer House a Hilton Hotel.

  • Does Palmer House a Hilton Hotel offer free Wi-Fi?

    Yes, Palmer House a Hilton Hotel offers free Wi-Fi.

  • How far is Palmer House a Hilton Hotel from the airport?

    Palmer House a Hilton Hotel is 14.3 km from Chicago Midway.

  • Does Palmer House a Hilton Hotel have a pool?

    Yes, Palmer House a Hilton Hotel has a pool on-site.

  • How does KAYAK find such great Palmer House a Hilton Hotel hotel deals?

    KAYAK scours the web for all room deals available at Palmer House a Hilton Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palmer House a Hilton Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palmer House a Hilton Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.6
0.5 km
Chicago Midway
14.3 km

Everything you need to know for your stay in Chicago