Overview

Riu Caribe

Blvd. Kukulcan, Km 5.5, Lote 6-c, 77500 Cancun, QR, Mexico
+52 998 848 7850

RM 783+

Overall guest ratings

8.2/10 Excellent
Based on 1,478 reviews

Review highlights

  • 9.1
  • 9.1
  • 8.7
  • 5.1

Good to know

  • Recreation staff is nice
  • Friendly service
  • Professional service

Nearby

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    About

    Location.

    Inspired by Mayan pyramid design, the Riu Caribe Art Deco All Inclusive resort rises between a powdery white-sandy beach and Nichupté Lagoon along the northern edge of Cancún, Mexico. Cancún Convention Center is located three kilometers away.

    Hotel Features.

    Albatros is a glass-walled, sea-view restaurant that serves international breakfast, lunch and dinner buffets while Maria Margarita presents colonial décor and elegantly prepared Mexican cuisine. The resort, renovated in 2012, provides eight dining venues, including some open-air accommodations. Free WiFi is available throughout the property, and an Internet center contains multiple computers with high-speed Internet access. The resort offers a terrace, a fireplace in the lobby, and an outdoor pool with a children's section, accessed by crossing two bridges. A health spa and fitness center offers work-out equipment, massage and body treatment rooms, Roman baths and a 10-person spa tub. The Resort features after-dark shows, Spanish and salsa lessons, beach soccer and pool volleyball. Complimentary supervised children's programs offer youth recreation while parents explore life on the island. Babysitting service is available for a surcharge. Other on-site services include medical assistance, ATM/banking, and porter/bellhop.

    Guestrooms.

    The 9-story Riu Caribe offers 506 air-conditioned guestrooms and suites with small balconies or patios that afford pool and beach views, as well as partial views of the Caribbean Sea. Spacious junior suites boast larger balconies that directly face the sea. Décor elements include light-gray marble floors and charcoal marble-accented bathrooms. Cream walls provide the backdrop for warm wood furnishings detailed with thin bands of carved, wooden strips, wrought-iron light fixtures, dining sets, and tropical-print fabrics. Room amenities include wireless Internet access (surcharge).

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Hot tub
    • Restaurant
    • ATM on-site
    • Babysitting or child care
    • Child-friendly
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,478 reviews
    • 9.1 "Wonderful beach."
      8.3 "83% appreciated the clean beach."
      8.2 "Beach sports facilities are great, according to 82%."
    • 9.1 "Excellent breakfast."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
      8.6 "86% found the restaurant service to be one of the best."
      7.0 "Housekeeping was great, according to 70%."
      7.2 "72% were happy with the room service."
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      8.2 "82% liked the proximity to shopping."
      8.2 "82% liked the proximity to sightseeing."
      9.3 "93% enjoyed the restaurants & bars nearby."
      7.2 "Good access to the airport, said 72%."
    • 5.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "For only 55%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
      5.0 "Only 50% thought the furniture was functional."
      6.7 "67% thought the minibar was ok."
    • 5.1 "Average comfort."
    • 4.6 "Wellness & sports facilities were not very nice."
    • 3.7 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 960 reviews
    • 8.9 "Beach is lovely."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.7 "Location is great."
    • 7.5 "Good cleanliness."
      8.7 "87% thought it was clean."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "For only 60%, the bathroom was ok."
    • 6.5 "Average value."
    • 5.7 "Average comfort."
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    Overall rating

    8.3 Excellent
    Based on 517 reviews
    • 9.3 "Wonderful beach."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.9 "89% said the recreation staff was great."
    • 8.6 "Pool is good."
    • 8.5 "Location is great."
    • 7.4 "Tasty food."
    • 5.9 "Vibe was decent."
    • 5.4 "Rooms are ok."
    • 4.7 "Not very comfortable."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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