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Hotel Casa Maya
4 stars

Hotel Casa Maya

Boulevard Kukulcan km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 881 0500
From
RM 966
Cheapest

rate per night

7.9
Good
based on 2968 reviews
2,968 reviews
Room type
Provider
Nightly total
Standard Room
RM 966
Double room
RM 1,048
King room
RM 1,522
15 more Hotel Casa Maya deals
15 more Hotel Casa Maya deals

Photos of Hotel Casa Maya

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

7.9
Good rating
Based on 2,968 verified guest reviews

Latest deals for Hotel Casa Maya

Tue 5/8
Wed 6/8
King room
1 king bed
RM 1,522
Double room
bed type unknown
RM 1,048
bed type unknown
RM 1,063
bed type unknown
RM 1,706
Superior room
bed type unknown
RM 2,140
Standard Room
bed type unknown
RM 966
bed type unknown
RM 1,023
bed type unknown
RM 1,159
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Casa Maya

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Pool and spa

  • Pool bar
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool with a view
  • Water slide

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Pool view
  • Storage available

Kitchen

  • Electric kettle
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Vending machine (drinks)

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Beauty salon
  • Water park
  • Water sport facilities (on site)

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Swimming pool toys
  • Kids' club
  • Playground

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking
  • Designated smoking area

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Tennis

Reviews of Hotel Casa Maya

7.9
Good
2968 verified ratings
Wonderful
1337
Very good
620
Good
394
Okay
190
Fair
157
Mediocre
91
Poor
178

Summary of reviews

Guests say
Guests appreciated the great location and clean beach, highlighting the fantastic breakfast buffet and friendly staff. However, many reviews pointed out issues with room conditions, including noise, humidity in bathrooms, and the need for updates. Some guests also expressed concerns about overcrowding and unwanted sales pitches during their stay.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service8.5 out of 10
Room Size8.5 out of 10
Value for Price8 out of 10
Bathroom3 out of 10
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All reviews

4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!
9.7
Wonderful
Anonymous, Oct 2015
Pros (+) The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche ...
Cons (-) One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey,...
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Location

Boulevard Kukulcan km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.1 km
  • Cancun Convention Center3.4 km
  • Puerto Cancun3.4 km
  • Hard Rock Cafe Cancun3.5 km
  • CoCo Bongo Cancun3.6 km
  • La Isla Shopping Mall4.1 km
  • Kukulcan Plaza4.9 km
  • Glorieta del Ceviche5 km
  • Puerto Juarez5.1 km
  • Gran Puerto5.2 km
  • Spa at The Royal Sands5.4 km
  • Estadio de Beisbol Beto Avila6.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Boulevard Kukulcan km 5.5 Zona Hotelera in Hotel Zone, 5.3 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free Wi-Fi?

    Yes, Hotel Casa Maya offers free Wi-Fi.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 15.8 km from Cancun. Hotel Casa Maya is 71.6 km from Cozumel.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

See more FAQs

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5-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
5.3 km
Cancun
15.8 km

Everything you need to know for your stay in Cancún

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