Overview

Grand Oasis Cancún

Blvd. Kukulcan, Km. 16.5, 77500 Cancun, QR, Mexico
+52 998 881 7000

RM 691+

Overall guest ratings

7.0/10 Good
Based on 3,113 reviews

Review highlights

  • 9.4
  • 8.0
  • 4.3
  • 4.1

Good to know

  • Friendly atmosphere

Nearby

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    About

    With a stay at Grand Oasis Cancun All Inclusive in Cancun (Avenida Kukulkan), you'll be minutes from Maya Cancun Museum and close to Delfines Beach. This all-inclusive resort is within close proximity of Aquaworld and Ballenas Beach.

    Rooms

    Make yourself at home in one of the 1454 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as blackout drapes/curtains and in-room child care (surcharge).

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a nightclub and an outdoor pool. This resort also features concierge services, babysitting/childcare (surcharge), and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 16.5 km.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's many dining establishments, which include 20 restaurants and 2 coffee shops/cafés. When you are in need of a refreshing drink, visit a beach bar or one of 20 bars/lounges, or 3 swim-up bars.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Terrace/Patio
    • Golf
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Outdoor tennis
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    Based on 3,113 reviews
    • 9.4 "Wonderful beach."
      9.0 "90% appreciated the clean beach."
    • 8.0 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      8.5 "85% liked the proximity to sightseeing."
      9.0 "90% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 5.5 "Food is average."
      5.3 "Desserts were ok, said 53%."
      6.2 "62% thought the snacks were adequate."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      4.5 "Dirty pool, said 55%."
      2.4 "Unclean dining area, according to 76%."
    • 4.1 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
    • 3.9 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      2.3 "Air conditioning was criticized by 77%."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% were disappointed with the minibar."
      1.6 "For 84%, the rooms looked old."
      4.8 "52% found problems with the furniture."
      1.7 "83% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
      2.3 "77% said the bathroom was dirty."
      0.9 "91% didn't like the balcony."
      1.3 "87% criticized the small bathroom."
    • 3.4 "Not very comfortable."
      2.3 "Air conditioning was criticized by 77%."
      4.4 "56% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      1.3 "87% criticized the small bathroom."
    • 2.7 "Disappointing wellness & sports facilities."
      1.0 "90% didn't like the fitness area."
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    Overall rating

    6.9 Good
    Based on 1,276 reviews
    • 9.4 "Wonderful beach."
    • 8.0 "Location is great."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 5.8 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.2 "Only 52% thought the service was professional."
    • 5.7 "Average value."
    • 4.1 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      4.6 "54% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.8 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      2.2 "Air conditioning was criticized by 78%."
    • 3.7 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
      3.5 "65% thought it was overpriced."
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    Overall rating

    6.5 Good
    Based on 1,556 reviews
    • 9.3 "Wonderful beach."
    • 8.2 "Pool is good."
    • 7.7 "Good location."
    • 6.0 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.9 "Average value."
    • 4.9 "Service is below average."
      3.3 "67% indicated the reception staff was not good."
      4.8 "52% thought the service was unprofessional."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 3.9 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      2.1 "79% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      1.6 "For 84%, the rooms looked old."
      2.8 "72% were disappointed with the minibar."
    • 3.9 "Internet is poor."
      3.9 "61% thought it was overpriced."
    • 3.0 "Quite uncomfortable."
      2.3 "Air conditioning was criticized by 77%."
      4.3 "57% didn't like the uncomfortable beds."
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    Overall rating

    7.8 Good
    Based on 280 reviews
    • 9.5 "Wonderful beach."
    • 8.6 "Pool is good."
    • 7.9 "Good location."
    • 5.9 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 5.8 "Food is average."
    • 5.6 "Average value."
    • 4.1 "Internet is poor."
      3.8 "62% thought it was overpriced."
    • 4.0 "Rooms are not good."
    • 4.0 "Not very comfortable."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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