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Very friendly and helpful staff. Beautiful hotel. We brought two of our children that were allowed to stay in our room and the hotel decided to give us an upgrade to a suite. This is what hospitality should read like in the dictionary.
The hotel is beautiful. The staff are very friendly and very helpful. They really give the impression that they want you stay to be perfect, and they will do all they can to make it so.
Frinedly efficient service, excellent breakfast,great location
A beautiful hotel which was very comfortable. We didn't eat in the hotel but had drinks in the bar a couple of times which was very pleasant. Staff were extremely polite and helpful. The pool complex was beautiful and relaxing, the only complaint would be the pool could have been made a little bigger. Saying this there were never many people there so it was not really a problem. The hotel is very central and the shops and attractions are nearby. We would recommend a canal boat trip.
location, staff were great yes, the toiletries we seen on the maids trolley were alot nicer then the ones we were given in our room , why ?
Cleanliness, size of the rooms and the style of the rooms The room service menu wasnt the greatest and the shower water varied from scolding to ice cold, unable to find a constant temp.
The professional staff and luxurious surroundings made our stay very comfortable. The underground car park was quite expensive at Euro 30/day and did not have a lift into the hotel.
Very central and quiet. No real complaints
Service from front desk staff is excellent and friendly. Rooms are large and very comfortable, with separate tub and large stand-up shower. You will sleep very well here! Lots of amenities but we didn't try them as we were only there for 2 nights. Good location, about a 5 minute walk to the Markt square.
the location, staff, and services. the TV channels, no enough English and Arabic channels
Very friendly staff. Very helpful. Good eating places right next to the hotel .
Staff is very friendly and welcoming Room is quite spacious and comfortable Breakfast is not bad Location is convenient -3-10 minutes walking from main attractions We got room on the first floor and it was a bit noisy, I beleivesecond floor would be better
Ample space, chocolate, friendly staff, bathtub, comfortable beds, decor, great location in the city, attractive and modern
Very nice staff at the recption and also flexible to our needs. Also nice hotel. Nothing at all.
Freindly and pleasent staff, who were most helpful on all matters.
Location was excellent for sightseeing in Bruges. Breakfast was really nice. Big variety and good quality. Internet connection in the room was not very good.
I got the room for $75/night from the usual $150-200 since it was Monday during the low season. The hotel is a 10 minute walk from the train station and right by the Lake of Love. All major attractions are within an easy 10 minute walk. The wi-fi is terrible. I constantly had one bar (instead of 4) on my iPhone, which made everything extremely slow and unstable. Major frustration.
The room was modern, clean and with all the facilities required for a short break. The hotel provided a nice breakfast and the hotel location made it easy to walk to numerous fine restaurants in the evening
*Excellent* location. Very close to the train station and to the center of the city, but insulated from craziness off a lovely little street leading into a beautiful park. Really a wonderful area. I know this is relatively typical for a European hotel, but the room was tiny. The bed was so narrow I had flashbacks to college. Wonderful bathtub, good thick quiet walls, but just a tiny little room. It's a great place to stay, but I have trouble reconciling $136 with the lack of space in that room.
Great value and superb location
the excellent hospitality of the staff the television in room 302 was not working properly
The location is perfect and the staff is nice. There is only free internet in the lobby
Large comfortable room. Amazing breakfast. Service 1st class No coffee making facilities in the room.
fantastic breakfast and good facilities quite expensive and teh 'hamam' was just a small steam room
Location was perfect Rooms were brilliant however corridors coulddo with upgrading
Big room and nice bed by Western European standards. The king was a single mattress and not two twin beds pushed together like many hotels in the region. Excellent location, easy walk to all the best places. The staff was helpful and accommodating.
Excellent location. very helpful staff, quiet good-sized room. Old building tastefully decorated. The coffee machine didn't work, and remained unfixed during our stay. However, it was Easter weekend, so this can be excused. Smell of sewage inside room, even when window was closed. Bathroom dirty. Expensive for the price (Easter weekend).
Frendliness of staff and quality of hotel food and amenities. Close to market and shops etc. No
Good location, good size rooms and a balcony which was not expected. Overall great experience Dated rooms and hotel
we found the hotel bar very cosy and the bar manager very friendly, also the food in the retaurant was excellent and the waiter was also very friendly. nothing
Lovely room, nice pool, friendly staff Heavy snow, but not much they could do! Shame we could only get 1 of the 2 nights there.
The location of the hotel was near to a main car park and restaurants and the christmas market was only 5 mins away
Hotel close to city centre, carpark park across road, hotel staff could not do enough for you if you asked everything very good. nothing
The location was great, the staff was helpful and friendly and the rooms were clean, comfortable and well appointed. Short walk from the train station - don't bother with a cab. Easy walk to the main square.
A very good hotel.
Great position. Good breakfast. Internet access should be free in all four star hotels.
Gorgeous hotel just outside the center of Bruges but less than a ten minute walk to the markt. My room had a beautiful view of the city and was very comfortable.
The staff was fabulous. Particularly the front desk staff. There were no drawbacks that we experienced.
Always a good hotel.
As a regular visitor to the hotel the convenience and the general good package offered by the hotel suits my needs
staff excellent room was at street level
Beautiful hotel and very quiet despite it's central location. Excellent staff with the perfect balance of efficiency and friendliness. Extremely comfortable bed!
Very Nice hotel with good location. Main areas of hotel were pretty and well decorated. Room was clean. There was not a shower in our room! Only a hand held shower in a bath....holding the shower head while trying to wash your hair is not that much fun. For a four star hotel, I expect a decent shower. The carpet in our room was quite old and stained as well, but the rest of the room was very nice.
A nice, comfortable, hotel in a good, central, location. Staff were very efficient and helpful.
I liked everything during my stay at the Martin's Orangerie, especially our room, it's design and cosiness
Your hotel is quite unique in a way, and had a good relaxing feel to it. Classy without being over elaborate. None
1. Good central location 2. Comfort and charm 3. Parking facilities 4. Good lighting, mirrors and hairdryer in room (important for women!) 5. Helpful and attentive staff 6. Cleanliness of room 7. Excellent breakfasts
Location, design, friendly, helpful, luxurious, comfortable No soap in bathroom. Hair dryer not powerful enough. Nice rug but was slippy.
The location and the staff
The chocolate fountain included as part of the breakfast buffet The room was much smaller and not as luxurious as the photos on the website
Lovely boutique hotel with very nice large rooms. The staff spoke English and were super friendly and helpful which we appreciated after having just come from Paris. Wish we could have stayed more days to enjoy the spa. I would definitely like to return for a longer stay. Nothing to dislike about this hotel. Everything was perfect. Great value.
The hotel is ideally located for exploring Bruges' historic centre on foot. The restaurant is excellent and reasonably priced, and there is a roaring fire in the bar. Could find nothing to fault it.
The relaxed informal atmosphere, a very welcoming feeling. Nothing was too much trouble. Good advice about where to eat from staff.
It was all wonderful. Fairytale setting with friendly and helpful people everywhere. I couldn't stay longer!!
the politness of the staff and the location with car parking no, only that the bath was a bit stained not dirty just stained through age but not a real probnlem as we had a shower
Had two rooms with family including myself and wife and two children, 6 & 8, and a 21 year old friend. The hotel is one of the best botique hotels I've ever experienced. The staff was great, spoke English which was important for us, the hotel room was incredible and the location is the best in Bruges. Nothing I didn't like but with family I'm glad I got two rooms.
An extremely luxurious and comfortable hotel with friendly and helpful staff and placed in just about the best position for visiting Bruges. Road outside the front rooms overlooking the canal is relatively busy and very noisy at night from cars rumbling over the cobbles.
Wonderful property and staff. I'd hate to pay full price, but one of the nicest small charming luxury hotels I have ever stayed at! Will definately return. Brugge and De Tuilerieen the nicest surprise of 2 weeks in europe. Bar could use a couple wonderful beers of Belgium on tap.
all was perfect!!! n
location, great price, great clean hotel with own parking nothing we didn't dislike
Atmosphere, space, the Art Deco room. This is definitely not for the less-abled but I do realise that the hotel is a protected/listed building.
The location was the best.We could get out and do everything together and see most of the streets in Bruges at one go. No drinking water
Nice friendly staff, good breakfast, good location, clean rooms and towels. No electric water kettle and should provide tea bags.
Beautiful large room. Very comfortable. Staff very pleasant. Would stay again.
The hotel is very clean and well run, the staff are courteous and efficient. The hotel is everything you would wish for - highly recommended.
Location' room quality, service
Our room and bathrooom were lovely and comfortable and the staff couldn't have been more helpful.
Very freindly and accomodating staff. Beautiful scenic view from the window overlooking the canal
The price was very high for what is quick a simple, albeit beautiful hotel.
Really a lovely romantic escape on our trip. Every detail was amazing from the many bouquets of flowers everywhere to the robes, towels and bedding. The staff were so nice and helpfu.
Good Location. Friendly staff. Quiet Hotel, with excellent ambience
We spent one night in Bruges and were lucky enough to discover this fabulous hotel. The hotel is in the perfect location right in the Center of Bruges and on the water. We had gorgeous views from our beautiful room. The hotel is truly luxurious. The owner is an art collector so it was also like staying inside a gallery with some remarkable art. The staff were super friendly and accommodating. We will absolutely be back!
very helpful staff, well appointed rooms, central position, very good welcoming restaurant situated away from the hotel.
its a very nice location in the centre . The hotel itself is an atrmosphere of luxury with all the different arts objects. The breakfast is excellent. I would advise anyone booking a room there to ask for "a room with a view". we unfortunately had a kind of basement room although it was at groundlevel.
Beautiful room and excellent location. Staff was extremely friendly and helpful
The view from our bedroom window was over the canal and this was very attractive. Frequent boats passing by added to the atmosphere of the hotel. The hotel was right in the centre of the town and was therefore perfect for exploring Bruges. The room was very comfortable and decorated to a high standard. The staff were very helpful and friendly. Altogether this hotel was perfect for our two night stay in Bruges.
Location is perfect! Rooms are beautiful! (We had "Roof with a view" which was everything it promised to be and more!) And you could have lovely music in the room aswell. A real 4-star hotel quality, with a B&B personal feel. A real romantic treat! No closet or other possibility to hang clothes / coat etc.
fantastic owners and beautiful, stylish place; central location
A very tastefully renovated building in the heart of Bruges, but still retaining an air of tranquility. The breakfast was lovely and good quality. The staff were very friendly and polite, but overall the charm of this venue is the building itselft, which is typical of the local style. Our room was more than large enough and quite romantic. Only that the roome was not attended to during the stay, but this is a minor point really considering the overall experience.
The husband and wife team was very friendly. They made sure that we were treated properly. For example, on our day of leaving, the busband persoanlly drove us to the train station to make sure that we got on the train on time. We were leaving on a very early morning and a taxi might not be feasible. During our two days' stay, the weather was quite hot. It would be great if the place had air-con.
Everything was absolutely fabulouts! Having stayed at 200+ hotels, this ranks in Top5!!!
The accomodaition wasof a very high standard and the owners were more than helpful. Their breakfast in the morning was the best we have had from a B&B or hotel for a long time.
We had a wonderful stay at the 1669 b&b, it was such a beautiful building. Everyone there were so friendly and helpful and the little gesture of wine and chocolate in our luxurious room when we arrived was lovely, couldn't have wished for anything more. Great location too and only a 10 minute from he train station! Nothing!
We had an amazing time at 1669bnb. The building is beautiful from the outside as well as from the interior. Elegant furniture, great ambience, owners and stuff extremely friendly and kind. The bnb is situated right in the center of the city next to all markets and sights, nevertheless, we felt like it was a country site. Nice view of the neighbouring town cathedral. High quality bio-product based breakfast. Overall experience: Enthusiastic, Thank u O & C
Everything. Wonderful room, wondersful host, wonderful location NO
The 1669 was fantastic. The Salvator suite was lovely everything we hoped for and more. It was clean, friendly and in a great location. Breakfast was good for a continental. The owners were really friendly as was the lady who served breakfast. A very charming B&B with attention to detail. The cosy fire and big bed made our stay very comfortable and enjoyable. Would definitly recommend it. All of it was great
Centrally located and very relaxing Minor issue , but I thought the breakfast was overpriced.
Nice comfortable sitting chairs. TWO OF THEM!!!! Consummately helpful friendly staff. Lovely breakfast. Cozy bar. Ample TV selections. Good WiFi connection. No complaints.
Standard of the room was excellent Poor view onto hotel car park - meant having to keep nets/curtains drawn which made the room very dark.
The warm friendly welcome. NA
Staffe were very helpfull & the location was excellent.
We found the staff and facilities excellent and would not hesitate in going back.
Great hotel. I recommand it for visiting Bruges. The breakfast was very tasty. Near the main place and the beffroi. Very calm and relaxing. Had a great weekend with my girlfriend.
The decoration of the room, the comfort and cleanliness of the room, and staff are friendly too too expensive for the breakfast
It was located near the centre but was also quiet at night
Overpriced. Lot of water leak stains in the room. Charged €15 per person for a continental breakfast.
close to centre safe car parking friendly staff had to get them to take breakfasts off bill we didnt have
Great location which was quiet but central allowing for access to the central areas. Stylish decor throughout and very clean. Good views of the belfry/skyline from the front rooms. Very helpful staff and fantastic hot chocalate! Breakfast too expensive when there are so many other places to eat in close proximity.
A very quiet hotel with a good carpark, yet only 5 minutes pleasant walk to the centre of Bruges.
A comfortable hotel with friendly, helpful staff. Our room, suite 18 was very comfortable Water pressure in bathroom
Very friendly staff. Quiet location which was perfect for a young family. Nice recently renovated room and a lovely relaxed atmosphere in the hotel. I think parking should be free where hotels have adjoining car parks.
Staff were helpful and friendly. Location was good - 5mins walk from center, but quiet and hidden. Amazing hotel decoration - very romantic feel. Not a lot of staff around, and we had to ring the bell to get attention / bar service.
Great secure car park, near to the main part of Brugges but in a nice quiet part. Nice suite
We enjoyed the town and the boat trip was most interesting. No, we were delighted with all aspects of the hotel.
Very good location. Quiet street yet within 10 minute walk from central square. Helpful to have secure parking. Beds were a little soft. Breakfast seemed unduly expensive; however there are several coffee/tea houses in the area serving breakfasts that cater for a range of apetites.