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very friendly and always accessible to staff. Orderly and elegant hotel you have a little choice for breakfast
Fantastic design in an old listed building.Excellent service
The staff were very friendly and helpful. The overall hotel was fantastic. Very stylish mixing contemporary and traditional styles perfectly.
We get room just under the roof with windows to the sky, this was really nice. We are using this hotel always when we are in Brno Maybe check-in can be little bit more faster :)
It's a fabulous hotel. Ultra-hip contemporary design with generously sized, quiet and restful rooms with all the comforts you could want; very welcoming and helpful staff for whom nothing was too much trouble - the service was exceptional. The building is beautiful and very well located - a restored palace right in the centre of town near all the major sights and shopping/restaurants. Gym and spa not yet open. When they are it will be our perfect city hotel.
The hotel is simply stunning both inside and out and finished to an extremely high standard. The decor is beautiful and compliments the historical building. The staff could not be more helpful making all the necessary arrangements for us to enjoy our holiday. Our room was extremely spacious and comfortable, fitted with a high quality bathroom, creating a picture of modern elegance. Our stay at the hotel was truly luxurious and there is no doubt we will be returning.
Wonderful new design hotel in historic building. Everything perfect. Restaurant wonderful, staff attentive and friendly. This is how a hotel should be! Sadly Spa area was not open. Otherwise all was wonderful.
Twin beds instead of a double.
Really nice hotel. Room was amazing. Just in the downtown, with very good location. Breakfast was also really good. I can only reccomend!
Very good value for money
Great staff, very friendly, very professional. When the parking ticket machine didn't work, the staff let me park for free in their area. Great breakfast, very good AC, great room. Not much parking downtown and the parking ticket machines took my money without giving me a ticket. But when the hotel heard that they let me park for free in their lot.
Beautiful historic achitecture and restaurants. Yes I find it innappropriate for hotel of this class and its excellent tourist location to have a small army of prostitutes hanging around in the lounge, reception and bar in the evenings. This gives a poor imprerssion to serious business people and tourists.
the friendly staff and the nice breakfast to go early the morning we left to catch the train we were totally happy
Right next to the main train station. Great location. Wonderful staff. Hotel showing some age, but it's clean and has all the modern amenities. 2 small beds instead of 1 big one.
It had a central location and we were able to park safely and easily. The room was good and comfortable.
Hotel Staff provided an excellent service. The room facilities were off exceptional standard.
Comfortable room, great location, Nice restaurant. Bar and minibar were expensive, free wi-fi only available in the lobby area, no tea/coffee facilities in the room, no ironing facilities in the room.
It was central to the city and opposite the bus station which was very convenient. It was a nice hotel and was very clean. The service was not very good from all of the staff.
This is a very smart hotel for the price I paid. The restaurant was lovely but nobody seemed to use it.
Room was too hot, heater could not be switched off, had to change room at 1am in the morning.
Good, comfortable large bedrooms Smoking in the lobby and lounge
The room was perfectly adequate for the rate, liked the large bathroom. It was very clean, comfortable and the location was unbeatable! The other hotel in the immediate vicinity had a much more updated, modern decor (Comsa Hotel) for very little more money (we visited friends who were staying there, so saw for ourselves)
The gym facilities No
Very good location. Nice and clean. Comfortable beds. Good breakfest. Very unprofessional front desk staff. Maybe someone should tell her that smartass remarks of the personal nature are not such a good idea in the upclass hotel of this nature.
As a business traveler I like when everything goes right when I arrive to the hotel which was the case. I arrive late and the restaurant was still open with a nice carte. Hotel staff was pleasant, polite and smilly.
Very good standard of room; helpful desk staff. Smoking areas not acceptable.
good position in the city and good brakfast very difficult access due to the road construction
My stay at the Hotel was for business. I was able to meet with colleagues for business discussions at the hotel.
Location No complaints
The location is really good. Near the old town, across the street from the castle. The food was ok, the rooms pretty nice. Coffee at the bar downstairs is really bad, they serve it in some old communistic cups.
Comunistic stuff without smile, dirthy pool. If the room we have got was Premium, I can´t imagine the size of standard one.
Loved medeval ceilings and stain glass. Wonderful breakfast and breakfast spread. Felt pampered. Wish the restaurant was open for lunch or dinner. Such a beautiful dinning area.
Near shopping streets The room and batfroom was too small.The bed not good . We did not get a room in mainbuildig although we booked it Bedlinen was not changed each day,and same price for hotel room each day.No possibility for looking out the window ( window was coloured ).
The decor. Very helpful staff. Noisy air conditioning/ noisy location above cafe/bar
great location, authentic Czech experience. tv options poor, no tea in room only expensive coffee
They upgraded us to a suite of rooms--totally gorgeous with wonderful paintings and furniture. Breakfast was very, very good. Only the failure to signpost where the arriving client is supposed to go--a sign out at the start of the pedestrian zone would certainly be an improvement.
the hotel rooms are beautiful. I've liked the style a lot! there isn't internet signal in the hotel. If you use your own internet devices (air card) for the connection, you wouldn't able to use it.
Character of hotel No restaurant open
gorgeous decoration in the bedrooms, lovely breakfast, ideal location and excellent service
Central location. Good size room.
location poor to be for stars standard
Hotel close to city center fully renovated we had a room with kitchenette very convenient. Lift, beakfast ok. kind staff even if short in english
cheap hotel, but you get a lot for your money: Clean, large rooms, a completely new and well designed house, near to the center
The hotel has been recently refurbished in a clean-cut, contemporary style to a very high standard. Like a previous reviewer, I was pleasantly surprised with the kitchenette complete with dining table and chairs which led on to the well colour-coordinated double bedroom suite. The location was both quiet and convenient for the city centre and bus/train stations. The buffet breakfast (hot and cold) was varied and well-prepared. The staff were friendly and helpful. There were no English speaking channels available on the flat-screen television. This wasn't of particular concern to me, but may be to some.
Very convenient location, close to the sights, spacious rooms, good breakfast.
The staff were friendly and helpful and the room was clean and larger than usual
Hotel Cyro is really nice. I was staying in double room and I was positively surprised that kitchen was include in the number. Nice design, clean and quite. I recommend Parking space
near from center problem with payment : difference between cost on Booking network and final cost at hotel reception !!!
English-speaking staff was very helpful; newly renovated hotel was very sharp and suite was roomy by most European standards.
Very clean, pleasant staff, v inexpensive Lacking much charm, room was sparse and clinical
Hotel Cyro was great!! Friendly (English-speaking) staff, great central location in Brno. I booked a single room but was given a double-bed suite! - massive bedroom with suede sofa, kitchen/dining room, plus an entrance hall with a big wardrobe and a nice, clean bathroom. I didn't want to leave!!
The staff were extremely helpful and did their best to accomodate our requests. They spoke English. Our room was very compact! We didn't have a window; only a skylight. No air conditioning.
It was well priced and comfortable. Very central too. The breakfast, which was included in price was not great
Very friendly helpful staff, and free drinks in the minibar.
Great location ; very quiet room while in the center of the city ; cosy ambiance
The receptionists were always very helpful and cheerful, the breakfast was good - not just continental! The beds were comfy and the room (I stayed in a triple room) was well proportioned to accommodate all three people. The bathroom only had one small extractor fan, on a timer, and often the bathroom became too hot, especially in summer after a hot shower!
We liked the individuality of Hotel Pegas, the friendliness of the staff and the simple yet elegant decor. The chance to sample the pilsner brewed on site, thanks to the free minibar, was an unexpected bonus. The beds were comfortable but unfortunately were not appropriate for a loving couple, due to the wooden frame of each single bed put together to create a double!