Bloemfontein hotels

The service was not up to standardard. The staff seems not to be well trained. On the evening the restaurant did not have still water, ice cream as the freezer was broken. the waiters gave us wrong orders - full cream cherry instead of of medium cream, single tot instead of double tot.

Kitchen and dining staff were friendly but not staff at desk in assisting guests Not really but tell front desk staff to be friendlier

I honestly cannot say that there was one thing that I enjoyed during my stay, it was a pretty below-par experience for a Protea Hotel. Only one vending machine in the entire hotel, which was not in working order! The receptionist at the time was also very unfriendly, and did not make any effort to resolve the vending machine issue. Also no mini-bar in my room, so I had to drink tap water throughout the evening.

The Hotel was newly renovated. The staff were professional and friendly and I enjoyed my stay. Good value for money.

It is not a four star hotel! The room did not even have drawers to put things in! The shower drain did not work. There was a broken lamp and the decor of the rooms is basically dull.

The hotel was fine but misrepresented by booking.com. The internet is not free and was very unstable and did not meet international standards.

The breakfast was great, staff attending was also sufficient & friendly. The pub is quite nice, i would have preferred the little stove to actually work, as you have such cold long winters in the Free State, the fireplace in the main lounge should also be restored. I had a very pleasant stay.

A unique, quirky concept with well designed, laid out and furnished public areas. Friendly staff. But a disappointing stay. The whole place is faded and tired, needs a good clean and a freshen up of decor, particularly in the bedrooms. Dinner was not available unless pre-arranged on booking which had not been sufficiently flagged. Staff directed us to a restaurant nearby which was closed! Trades on a number of presidgous awards in the late 90's but did not live up to its reputation and has been allowed to go downhill.

atmosphere and history of hotel.staff courtesy and owner warmth. no

Location. Room of high standard. Staff friendly, helpful. Local information available in room, including maps. Surprisingly - no shampoo or shower gel.

Clean, good, comfortable bed and bedding. The linen and towels are very nice and clean. At the parking space is a big mess-up with garden trash. That was not a friendly welcome to face, just as you arrive! Defnitely not the 5 stars worth!!

The accomodation was superb. We stayed in the honeymoon suite and it was really very special. the way the room had been layed out and decorated was amazing. The jacuzzi bath was the cherry on the top.The staff were very friendly and helpful. There were not enough soaps and shampoo's in the bathroom.

Room, Service, Decor, location No

The friendliness of staff, cleanliness of accommodation and proximity to good restaurants.

The rooms are spacious and well appointed, the location is very good and quiet and the staff polite and helpful. It has a nice "feel" to it. I thought that the breakfast was not in keeping with the generally high standard and price bracket of the guest house. It was by no means bad or inedible, but neither of us got exactly what we ordered and the cooked breakfast was dry and unimaginative. A small critisism in an overall really good experience.

excellent staff, comfortable guesthouse a bit far from the center but our hosts offered a good shuttle service to go to the city center and other locations.

Our room was nice, clean and spacious. The owners very wellcoming, they even sent sms to show the way to the hotel, that was really appreciated

was not there long enough