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The staff was always ready to assist and correct any situation that presented itself. Everything was up to par.
Nothing, bed was terrible Up all nite Should be a 1 star or zero stars Awful I'll never stay at a super 8 again See comments above Didn't even have our reservationd
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Close to I12 Hard to adjust temp control
Location Took an hour and a half for him to find reservation that was paid in advance. Took another half hour to check me in. No other customers in line. Room reeked of smoke, hairs in bathroom sink and toilet. Roaches in the bathtub.
The staff were very nice to my family and I. The room was not what i expected from the pictures. The tv was tiny and stains everywhere.
Our stay here was last minute.... The rooms were immaculate as far as clean was concerned, the service was fair, and we had a quiet stay. ... though we did have some initial issues with Booking.com as my reservation confirmation didnt come in till two days after we stayed but other than that.... It was quite pleasant. My reservation on booking.com did not come through till two days after I had made it....however the girl at the desk was kind enough to accept my login onto the booking.com site as proof...
Asked for nonsmoking room yet it smelled like someone had been smoking no towels were available the pool wasn't working the beds were hard. Needs alot of work starting from the front desk to the rooms
Staff were helpfull Floor had not been cleaned. Cigarette butts and trash on floor
Very dirty rooms. Hado to switch rooms due to ac leaking water in the room and not working properly. I definitely won't stay here again!
Nothing People were loud screaming all hours of the night, horns blowing all night. Music blasting, people loitering in front of the rooms. No sense of security. Neighborhood was scary at best, needed to be armed to go get a coffee. Extremely bad experience please don't let photos fool you, I'm pretty low maintenance this was by far the worst place I've ever stayed. Oh the sink in the bathroom could literally be pulled up off the base, ridiculous. Dead bugs in the tub, ect...
The way we were treated, upon arrival, when asked "did we have reservations"? The hotel's reservation dept. had never received anything from Booking.Com and showed me the reservation computer screen as verification. But she really was great for making up for the omission. At check-in, not having a room reservation, albeit, I really had made one thru Booking.Com.
the staff was really helpful and friendly. we were only 8 miles from the superdome and the room was definetly worth the price.
Friendliness of the staff N/A
we were to stay 3 nights only stayed 1 everything
I liked that it wasnt too loud, the rooms were clean and the staff was very helpful and courteous. I also liked that they are there 24 hours. We booked the hotel for a Thursday but arrived Friday morning at 5am. They let us checkin at 5 and only charged us for Friday and Satruday. Great Value and great time all around.
the front desk folks were very helpful and personable
the bed was comfortable That I had a smoking room but no ashtray, I even called down to customer service and she said she would try to find one for us and never heard backl from her. There was a dead bug in the bath tub, plus it would be nice to have more than one small trash can in a room.
The location, it's minutes away from the area mall. And it has smoking rooms The decor is behind the times
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Not updated. Not very clean
The staff was very friendly and helpful with our question I felt the pool could have been a little cleaner. It was kinda cloudy.
The room size was nice. The TV was stuck in demo mode and there was a bad mildew smell. Mold and mildew were growing around the front door and ceiling was falling down around there also. The moldy smell was bad enough that I got a headache after a few hours of being in there.
The location wasn't bad. In the middle of the night another guest was given our room so at 5am we had a random stranger burst through our door! When I took it up with the front desk they said sorry... We can offer you 10% off your next stay. THERE WILL NOT BE A NEXT TIME!
Loved the location. It was basically right in the middle of everywhere I needed to be. My only complaint is that the room I was in had a very low showerhead in the bathroom. I'm 5'9' and the showerhead was about eye level. With that being said there was also a wet washcloth left on the showerhead when I first check in.
Friendly staff clean room Saturdays morning i left out my room at 9:00 am nobody didn't come to my room and make my bed up or put fresh towels
The staff was extremely helpful and the price was wonderful for such a great place to stay. Everything was to my liking.
Lady at the front desk was very nice & helpful when I asked to change rooms & for a refund d/t smoke Non-smoking room with smell of smoke so strong my son that has asthma couldn't stop coughing
Room was clean, staff was helpful and friendly. Located next to the main freeway. fridge and microwave in the room. Location, seemed to me some folks were loitering around (not actual hotel guest). A little run down, hallways were dirty.
Clean room, perfect bathroom, incredible value. Bad location for families. The main street one block away has a reputation for prostitution.
Wow, this hotel was terrible. I arrived at night time and had to stand out in the cold to sign the room paperwork. First time having to do this for a hotel. Must be a sign of how shady the area is. The hallway carpet was very stained and gave off a dingy smell. The room seemed clean and had fake wood floors (definitely a plus over stained grimy carpet) but the desk chair had some scary stains. I had to move a low table over to sit on to work on my laptop. The bed didn't seem too bad until I woke up in the morning with my face planted in a spot that was very nasty smelling. I moved to another motel after this horrible experience.
The room was very clean & comfortable. The staff was extremely courteous & the housekeeping was very attentive. I will absolutely stay here when I visit in the future. The location was perfect-- just 5 minutes from the French Quarter-- & it was great for rest as there were no obnoxiously loud people partying. The parking is gated & they have a person at night watching the parking lot. I have no complaints!
Had only a positive stay!!! No spa, & no pool as was listed on booking.com
Our room was directly adjacent to the interstate and we could not sleep because of the noise. Check-in was through a cage which I found disturbing and made me feel unsafe. We only booked at this motel because it was recommended to us. We will never go back and in fact will be the big joke of all our accommodations in our many travels.
Solid building structure, no noise from neighbors, excellent airconditioning, large room, good beds, with seemingly new firm mattresses, helpful and prompt desk staff,... remarkable good for the low price. Missing cups and a coffee maker.
Front desk staff was helpfull, thats the only thing good I have to say about this hotel. The room was disgustingly dirty!!! After checking in I had to go to the front desk to get clean bed and bath linen.I will never stay in this hotel, or any of Americas Best Value Inns again.
The staff tried their best to be as accomodating as possibile...they tried to make a very bad situation better. I didn't like the rooms, they were not clean looking, we had to be moved because the first rooms they put is in had holes in the walls and ceiling, it was smelly, the balonies couldn't be used, and we didn't shower because of the condition of the bathrooms.
That it was located so close to the major highway and it was close to breakfast. I didn't like how dirty everything was, and how they put people that smoked on a non smoking floor.
the room was great and the price was perfect no
The rooms were clean, service could have been a little better. Coffee pot was provided in room, however, there was not any coffee, cups, nor condiments.
Friendly and attentive staff and a great value. Too far from the quarter and in a sketchy part of the city.
- only 10 minutes by car from French quarter - bus station near (30 minutes to French Quarter) - the boss/owner was extremely unfriendly (there were like 5-6 situations where he just snapped at us "Maaaaam my office is closed!" or "Maaaam this isnt a 24h reservation" etc. really extremely unfriendly, and we really didn't ask for anything special. (he was friendly to our male friends though so you might be fine if you're a guy ..) - Breakfast: Coffee (coffee only isn't breakfast, although it said online that breakfast was included) - apparently in a bad area (taxi driver said so), I wouldn't walk around when it's dark - for those with a car it's ok I guess but wouldn't stay more than 1-2 days it's really not a nice hotel