Guest reviews
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All reviews
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Couples
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Families
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Solo
Overall rating
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8.8 "Pool is good."9.0 "
Clean pool , said 90%." -
8.6 "Breakfast is good."
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7.4 "Good location."8.8 "88%
liked the proximity to shopping ." 8.4 "84%liked the proximity to sightseeing ." 7.3 "73%enjoyed the restaurants & bars nearby ." 8.5 "85% thought it waseasy to get to the train station ." 7.5 "Great parking , according to 75%." 7.5 "Good access to the airport , said 75%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%appreciated the closeness to the beach ." -
6.3 "Average value."5.3 "53% thought it was
adequately priced ." -
6.2 "Service is ok."5.9 "Only 59% thought the
service was professional ." 5.1 "51% thought themanagement was tolerable ." 5.7 "57% found theroom service acceptable ." 6.5 "65% thought theshuttle service was ok ." 6.3 "Only 63% weresatisfied with the booking process ." 6.7 "Hotel security was average , thought 67%." 5.7 "Bar service was average , according to 57%." -
6.0 "Average amenities."6.0 "60% thought the
building was acceptable ." 5.8 "58% considered thelobby entrance to be so-so ." 5.2 "52% said theelevator was ok ." -
4.4 "Wellness & sports facilities were not very nice."3.9 "61%
didn't like the fitness area ." 3.8 "62% wereunhappy with the sauna ." -
4.0 "Not very clean."3.6 "64% said
rooms were dirty ." 2.9 "71% said thebathroom was dirty ." 3.7 "Unclean dining area , according to 63%." -
3.4 "Internet is poor."3.1 "69% said the
wifi quality was bad ." -
3.3 "Vibe wasn't good."0.6 "94%
criticized the unstylish hotel ."
Overall rating
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8.6 "Pool is good."8.8 "
Clean pool , said 88%." -
8.6 "Breakfast is good."
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7.3 "Good location."8.6 "86%
liked the proximity to shopping ." 8.5 "85%liked the proximity to sightseeing ." 8.6 "86% thought it waseasy to get to the train station ." -
6.2 "Service is ok."5.7 "Only 57% thought the
service was professional ." 5.5 "55% thought themanagement was tolerable ." -
5.6 "Food is average."
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5.3 "Average value."5.1 "51% thought it was
adequately priced ." -
4.6 "Wellness & sports facilities were not very nice."4.3 "57%
didn't like the fitness area ." -
3.6 "Internet is poor."3.5 "65% said the
wifi quality was bad ." -
2.8 "Horrible vibe."0.6 "94%
criticized the unstylish hotel ." -
2.7 "Generally quite dirty."2.2 "78% said
rooms were dirty ." 4.5 "55% thoughtit was rather dirty ." 2.6 "74% said thebathroom was dirty ." 3.5 "Unclean dining area , according to 65%."
Overall rating
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9.1 "Excellent pool."9.0 "
Clean pool , said 90%." -
8.6 "Breakfast is good."
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7.7 "Good location."8.5 "85%
liked the proximity to sightseeing ." 7.4 "City centre within easy reach , said 74%." 7.3 "73%enjoyed the restaurants & bars nearby ." 7.3 "Great parking , according to 73%." -
6.0 "Average value."5.3 "53% thought it was
adequately priced ." -
6.0 "Service is ok."6.8 "Only 68% found the
staff to be friendly enough ." 6.2 "Only 62% thought theservice was professional ." 5.6 "56% thought themanagement was tolerable ." 5.8 "58% found theroom service acceptable ." 6.7 "67% thought theshuttle service was ok ." -
5.5 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 5.0 "50% thought thekitchenette was ok ." 5.5 "55% thought thebathroom was big enough ." -
4.7 "Wellness & sports facilities were not very nice."4.0 "60%
didn't like the fitness area ." -
3.9 "Not very clean."3.6 "64% said
rooms were dirty ." 4.8 "52% thoughtit was rather dirty ." 2.8 "72% said thebathroom was dirty ." -
3.0 "Horrible vibe."1.1 "89%
criticized the unstylish hotel ." -
2.9 "Disappointing internet connection."2.3 "77% said the
wifi quality was bad ."
Overall rating
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9.0 "Excellent pool."
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8.8 "Breakfast is good."
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7.4 "Good location."8.8 "88%
liked the proximity to shopping ." -
6.7 "Average value."
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6.3 "Food is average."
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5.9 "Service is ok."6.8 "Only 68% found the
staff to be friendly enough ." 5.7 "Only 57% thought theservice was professional ." -
5.2 "Rooms are ok."
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3.9 "Not very clean."3.6 "64% said
rooms were dirty ." -
3.5 "Internet is poor."3.3 "67% said the
wifi quality was bad ." -
3.3 "Vibe wasn't good."0.6 "94%
criticized the unstylish hotel ."
Overall rating
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8.7 "Breakfast is good."
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8.7 "Pool is good."
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7.1 "Good location."8.4 "84%
liked the proximity to shopping ." 8.5 "85%liked the proximity to sightseeing ." -
6.2 "Food is average."
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6.1 "Average value."5.3 "53% thought it was
adequately priced ." -
6.1 "Service is ok."6.7 "Only 67% found the
staff to be friendly enough ." 5.0 "50% said thereception staff was ok ." 6.0 "Only 60% thought theservice was professional ." -
4.5 "Wellness & sports facilities were not very nice."4.2 "58%
didn't like the fitness area ." -
3.6 "Not very clean."3.3 "67% said
rooms were dirty ." 4.9 "51% thoughtit was rather dirty ." 2.7 "73% said thebathroom was dirty ." -
3.5 "Internet is poor."3.1 "69% said the
wifi quality was bad ." -
3.1 "Horrible vibe."0.8 "92%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Nothing at all Staff were unkind. There was no wifi in the room common area only. Not including breakfast I had to pay extra everyday. Interior was very old. All restaurant cost twice than outside. The hotel is middle of market so front hotel is not hotel it's like middle of market. I strongly recommend don't go there it is waste your money.
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8.0review from
Good value for room size, location's not bad either. Rooms are kinda old and dusty.
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7.3review from
Really helpfull staff, very comfortable room, great selection at breakfast, really good Sushi restaurant really spacious public area's.
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6.0review from
Location Hotels taxi service was terrible. Taxi service ise on the ground floor. When you ask them for a taxi, they have to call a taxi, not? But, they prefer to ask us where we want to go. If our route is on a shopping centre, it,s ok. But if not, they tell us, outside you can find taxi. In addition, from the hotel to the Siam Square, we went by metertaxi, it costed 75 Bahts. Do you know how much wanted us hotels taxi service? 500 Bahts. It isn't all. If we demand a metertaxi, they didn't call everytime. Outside, there were some taxis (not metertaxi), they channelised us to them. If we hadn't insisted to go with metertaxi, we would have to pay twice what we paid. The best way:find a good map, plan your route good, and find your taxi alone.
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7.3review from
clen central good staff good breakfast goo price perfect for BKK all was ok
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6.3review from
The comfort - living room, kitchenette and the bedroom.
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4.3review from
high levels that allow you to see the whole city the crowded area and the wholesale market
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6.0review from
The Internet was not working during my stay although they kept promissing me that it will work tomorrow and it never happend untill I left the Hotel
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4.8review from
Hotel quite impressive but too big, long distances to cover to go out or to go to breakfast. Breakfast very eastern orientated and disorganised, sometimes no place to sit down and no help from staff. Forget the friendliness and gracious thai manners, lobby staff very careful at doubling the price of services.
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7.2review from
Everything we had to pay if we wanted to go to the spa or fitness. Not included in the price of the room
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4.4review from
noisy and little bit tired.
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7.5review from
Very nice room (executive suite) and the swimming pools. The Taxi "service" who was a trick to make us go to specific stores to shop things we did not want. Also - the persons in the downstairs lobby lied to our faces that Khao San Road was not open during day time (and so tricked us into going to a tailor that we did not want to) and telling us that they would drive us to a cheap restaurant which in fact was 4 times more expensive as a normal one. We are accustomed to ask hotel personnel for information but here we only lied to for them to make a profit. Not suited for a 4 star hotel...
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7.3review from
Really helpfull staff, very comfortable room, great selection at breakfast, really good Sushi restaurant really spacious public area's.
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7.3review from
clen central good staff good breakfast goo price perfect for BKK all was ok
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7.2review from
Everything we had to pay if we wanted to go to the spa or fitness. Not included in the price of the room
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7.5review from
Very nice room (executive suite) and the swimming pools. The Taxi "service" who was a trick to make us go to specific stores to shop things we did not want. Also - the persons in the downstairs lobby lied to our faces that Khao San Road was not open during day time (and so tricked us into going to a tailor that we did not want to) and telling us that they would drive us to a cheap restaurant which in fact was 4 times more expensive as a normal one. We are accustomed to ask hotel personnel for information but here we only lied to for them to make a profit. Not suited for a 4 star hotel...
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2.0review from
Nothing at all Staff were unkind. There was no wifi in the room common area only. Not including breakfast I had to pay extra everyday. Interior was very old. All restaurant cost twice than outside. The hotel is middle of market so front hotel is not hotel it's like middle of market. I strongly recommend don't go there it is waste your money.
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6.0review from
Location Hotels taxi service was terrible. Taxi service ise on the ground floor. When you ask them for a taxi, they have to call a taxi, not? But, they prefer to ask us where we want to go. If our route is on a shopping centre, it,s ok. But if not, they tell us, outside you can find taxi. In addition, from the hotel to the Siam Square, we went by metertaxi, it costed 75 Bahts. Do you know how much wanted us hotels taxi service? 500 Bahts. It isn't all. If we demand a metertaxi, they didn't call everytime. Outside, there were some taxis (not metertaxi), they channelised us to them. If we hadn't insisted to go with metertaxi, we would have to pay twice what we paid. The best way:find a good map, plan your route good, and find your taxi alone.
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6.3review from
The comfort - living room, kitchenette and the bedroom.
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4.3review from
high levels that allow you to see the whole city the crowded area and the wholesale market
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6.0review from
The Internet was not working during my stay although they kept promissing me that it will work tomorrow and it never happend untill I left the Hotel
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4.8review from
Hotel quite impressive but too big, long distances to cover to go out or to go to breakfast. Breakfast very eastern orientated and disorganised, sometimes no place to sit down and no help from staff. Forget the friendliness and gracious thai manners, lobby staff very careful at doubling the price of services.
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4.4review from
noisy and little bit tired.
