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Details
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Reviews
Overall
8.9 Excellent
Based on 8,493 reviews
-
All reviews 8.9
-
Couples 9.1
-
Families 9.0
-
Business 8.7
-
Solo 9.4
9.3
9.3
9.1
8.7
8.3
5.2
9.2
9.1
9.0
8.6
8.6
5.2
9.5
9.4
8.8
8.4
8.1
9.4
9.2
9.2
8.6
8.1
9.4
9.2
8.7
8.2
8.0
data provided by TrustYou
"Great reception"
"Professional service"
"Friendly atmosphere"
Recent reviews
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Good
7.1+Great staff. Good location.-Room temperature controls were terrible. Pillows were not great. Bed was small.
-
Good
7.6-I think the french approach is good but dont over do it which happens when having a meal in the resturant
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Excellent
9.4+the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful.-One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.
RM 591+
Details
Map
Reviews
Overall
8.6 Excellent
Based on 5,455 reviews
-
All reviews 8.6
-
Couples 8.7
-
Families 8.6
-
Business 8.3
-
Solo 8.4
9.5
9.5
8.9
8.3
8.0
5.6
9.5
9.5
8.8
8.3
7.8
4.8
9.6
9.5
8.9
7.5
6.8
5.7
8.6
8.1
7.6
7.5
7.0
5.7
9.6
9.5
8.9
8.3
7.4
7.0
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
All of the staff were exceptional! It was a nice hotel in a great location, with good food, great help, and a well equipped gym very reasonably priced!
Mediocre 2.0
Nothing We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.
Recent reviews
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Mediocre
2.0+Nothing-We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.
-
Good
7.4+Hotel staff at check-in and check-out, helpfulness of concierge and storage of our luggage after check-out before we left for the airport was excellent.
-
Excellent
8.0+Location , friendly staff. The valet service was prompt and professional.
RM 608+
Details
Map
Reviews
Overall
8.1 Excellent
Based on 6,485 reviews
-
All reviews 8.1
-
Couples 8.3
-
Families 8.7
-
Business 8.3
-
Solo 8.0
8.9
8.7
8.0
7.1
6.5
6.5
9.0
8.9
8.3
7.2
6.2
5.0
9.4
8.6
7.6
7.0
6.7
5.6
9.2
8.9
8.0
7.2
7.0
6.9
9.0
8.7
7.2
6.5
5.8
5.1
data provided by TrustYou
"Great reception"
"Professional service"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
the room and staff at front desk lovely also meeting a group from england at breakfast and talking was lovely very friendly also my 2 lovely flat white coffee at breakfast a must just getting used to using the card in lift and room
Mediocre 2.0
The Attica bar It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.
Recent reviews
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Good
6.8+service
-
OK
5.7+The location of the hotel was excellent. It was very clean and the staff were friendly and efficient.-It was impossible to keep the room cool. The air conditioning was inefficient and it always felt humid.
-
Good
6.0+Location, rate, parking, city close to ferry-no free parking, internet bad connection
RM 981+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 1,634 reviews
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All reviews 8.8
-
Couples 8.7
-
Families 9.0
-
Business 8.8
-
Solo 8.9
9.1
8.5
8.5
8.4
8.1
7.6
9.1
8.7
8.3
8.2
7.5
4.4
9.2
8.6
8.5
7.9
7.6
4.1
9.3
8.7
7.7
7.4
7.0
9.1
8.4
8.3
7.6
7.4
6.4
data provided by TrustYou
"Friendly atmosphere"
"Great view"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
The hotel recommended things to do and even called a bike rental place for us! We had a great view of the harbor and it's a short walk to ferries and resturants!
Mediocre 3.6
location is where the praise begins but also sadly ends there. It was a little annoying to not find a toothbrush in the bath! Also, do hotels still use bar soap?
Recent reviews
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Excellent
10.0+The hotel recommended things to do and even called a bike rental place for us! We had a great view of the harbor and it's a short walk to ferries and resturants!
-
Mediocre
2.8-Don´t waste your money. We paid more than 600 NZD, the view we were promised to have, we didn´t get. There was a huge ship in front of our balcony as close as we can even read the passanger´s newspapers. We felt like being on railway station, because of terrible noise because of cargo they were loading. Ship left at 9 PM but there was another one in front of our windows at 6 AM till we checked...
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OK
4.4+Good water views. Excellent response from management to a problem in the hotel.
RM 767+
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Reviews
Overall
8.4 Excellent
Based on 1,525 reviews
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All reviews 8.4
-
Couples 8.4
-
Families 8.6
-
Business
-
Solo 8.3
8.9
8.8
8.1
8.0
7.4
6.9
8.8
8.7
7.1
6.5
4.8
8.9
8.6
7.7
7.3
6.6
6.6
7.2
data provided by TrustYou
"Great reception"
"Professional service"
"Spacious rooms"
Top positive review
Top critical review
Excellent 8.0
very good staff
Good 6.5
Great location and spacious apartments. Hardly recognised any Accor Gold benefits.
Details
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Reviews
Overall
8.6 Excellent
Based on 4,508 reviews
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All reviews 8.6
-
Couples 8.7
-
Families 8.6
-
Business 8.1
-
Solo 8.5
9.2
8.7
8.3
8.2
8.0
5.1
9.1
8.9
8.3
8.1
8.1
5.1
8.9
8.7
8.2
8.2
7.6
4.9
9.2
8.4
7.0
9.0
8.8
8.2
7.9
7.5
6.3
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
Top positive review
Top critical review
Excellent 8.8
Location Concierge Staff was Excellent - always finding great ideas for things for us to do. Breakfast and meals on the property were OK - but I expected something better.
Good 6.3
The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!! The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one
Recent reviews
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Good
6.3+The hotel was very well laid out and designed feeling spacious for a hotel located in the city centre-Hotel was priced reasonably and that was the reason I chose it. The internet prices they charged however bordered on criminal. I was there for 3 days and paid approx ~$200 NZD for minimal use of the internet and to download some emails. My annual internet fee is less than this for unlimited access at home.Absolutely disgusted
-
Good
6.3+The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!!-The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one
-
Good
6.0+Location. gym and quality of rooms
RM 642+
Details
Map
Reviews
Overall
8.4 Excellent
Based on 3,439 reviews
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All reviews 8.4
-
Couples 8.7
-
Families 7.9
-
Business 8.1
-
Solo 8.5
9.0
8.9
7.4
6.2
5.3
6.2
9.0
9.0
7.2
5.5
4.0
8.9
8.6
7.6
7.1
6.9
4.8
9.3
8.9
7.1
7.0
7.0
8.9
8.7
7.9
7.5
data provided by TrustYou
"Great reception"
"Professional service"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 8.0
The property is nicely situated for tours, restaurants and harbour. Shops are easily accessible. Noisy on Saturday nights. Windows could be double glazed to solve this.
Good 6.3
Location next to marina in the Viaduct restuarant area was excellent,was a serviced unit but gave a choiceof eating places, walk to CBD with shuttle to Airport.
Recent reviews
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Good
6.0+the locality and quality of the room
-
Good
7.0+Close to Viaduct, we were attending the Boat Show. Close to restaurants. Easy to get to & from Airport shuttle bus-Bed was very hard
-
Good
7.3+I stayed at this hotel for a conferencehts for 4 nig,the room was excellent in all respects with all the things I needed including kitchen and laundry facilities. It was quiet and odour free! Just what I asked for. The hotel is very close to Pricess wharf and those attractions but better value than the HIlton.-Rooms with city views on the lower levels are in full view of a local taxi rank which was slightly off putting for a lone woman traveller however staff were helpful and offered a different room if I wished to move....in the end I got over it!
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Reviews
Overall
8.4 Excellent
Based on 2,925 reviews
-
All reviews 8.4
-
Couples 8.4
-
Families 8.3
-
Business 9.0
-
Solo 8.3
9.1
8.5
8.3
7.7
7.4
6.9
9.2
8.5
8.4
7.5
7.3
6.8
8.8
8.5
8.4
7.7
6.7
4.5
9.2
8.4
9.2
8.5
8.2
7.8
6.7
4.7
data provided by TrustYou
"Clean rooms"
"Great view"
"Comfortable beds"
Top positive review
Top critical review
Excellent 10.0
Was great. Was upgraded and offered complimentary drinks.
Good 6.3
It was convenient to the city I booked and payed for a harbourview room and was disappointed even when l was up graded to another room l still did not have a Harbourview, l could just see it if l stood on the bed, seemed to be false advertising.
Recent reviews
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Good
7.0+The bed was very comfortable and the staff were helpful and polite. Very modern decor.-Room was not as spacious as I expected.
-
Good
6.3+It was convenient to the city-I booked and payed for a harbourview room and was disappointed even when l was up graded to another room l still did not have a Harbourview, l could just see it if l stood on the bed, seemed to be false advertising.
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Good
7.7+The location is great - right in the centre of the CBD. We requested a room that was a) up a few floors & b) if possible, to view the sky tower. Both requests were fulfilled. 10 out of 10 for our stay.
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Reviews
Overall
8.5 Excellent
Based on 1,449 reviews
-
All reviews 8.5
-
Couples 8.6
-
Families 8.7
-
Business 7.9
-
Solo 8.2
9.6
8.9
8.7
8.5
8.3
5.7
9.5
8.8
8.6
8.6
8.1
5.6
9.6
8.8
8.8
8.4
8.2
6.9
9.6
8.9
7.9
7.2
5.6
9.6
8.9
7.9
6.5
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Spacious rooms"
Top positive review
Top critical review
Excellent 10.0
We really enjoyed our stay. The staff are very friendly and accommodating, the location and facilities were great and the restaurant had a very good buffet and menu breakfast. We would definitely stay here again.
Good 6.0
The room was comfortable and the location was good.
Recent reviews
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Reviews
Overall
8.7 Excellent
Based on 554 reviews
-
All reviews 8.7
-
Couples 8.6
-
Families 8.3
-
Business
-
Solo 8.8
9.3
8.9
8.8
8.2
6.9
6.9
9.3
8.8
8.7
8.3
8.2
6.9
9.2
9.1
6.9
6.7
4.7
9.4
8.8
7.0
6.7
data provided by TrustYou
"Great reception"
"Near city centre"
"Good accessibility by car"
Victoria Street 206 Western Auckland, Auckland
8.9
Distance
1.2 km from
RM 678+
Details
Map
RM 273+
Details
Map
Reviews
Overall
7.4 Good
Based on 3,652 reviews
-
All reviews 7.4
-
Couples 7.3
-
Families 7.6
-
Business 7.9
-
Solo 7.5
9.1
9.0
8.4
7.4
6.2
6.2
9.2
8.7
7.4
6.5
3.1
2.1
9.1
8.7
6.0
3.2
2.9
9.1
9.1
4.2
3.1
2.7
9.2
8.8
8.6
7.5
5.9
3.6
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.0
Friendly & helpful staff. Clean, comfortable room. As a young couple on a tight budget, I recommend it.
OK 4.0
Close to town. Broken elevator, and then the cleaning lady filled the working elevator with rubbish and dirty towls so I couldnt fit and it made me late for my conference. I would of used the sstairs but I was on the 11th floor.
58-60 Queen Street, Auckland
7.7
Distance
1.1 km from
RM 323+
Details
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Reviews
Overall
7.7 Good
Based on 3,311 reviews
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All reviews 7.7
-
Couples 7.1
-
Families 7.5
-
Business 5.8
-
Solo 7.1
8.6
8.1
7.0
5.7
5.4
7.0
8.6
8.2
6.7
5.8
5.2
4.6
8.7
7.8
7.6
5.7
5.2
4.9
8.5
8.3
7.8
5.6
5.2
4.8
8.9
8.2
7.1
5.8
5.3
4.3
data provided by TrustYou
"Stylish hotel"
Top positive review
Top critical review
Excellent 8.0
Friendliness and proximity to centre of city. The street noise was a little bit excessive
OK 4.2
Location was the only good thing about the hotel. When we first checked in, the front desk Asian girl seemed a bit arrogant and didn't want to hear about our needs. The room was a good size, but was very smelly, dirty, and outdated. The bed mattress was horribly soft, we had to use extra pillows to lay on. The view and location were the only positive things. Fortunately, we didn't have to spend too much time in the room. Visiting this hotel should be your last resort and should not be called the Grand Windsor.
Recent reviews
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OK
4.4+We had a great breakfast, the shower was hot with plenty of water pressure-Could'nt get to sleep due to excessive noise from nightclub next door
-
OK
5.2+The location of the hotel was fabulous - right on the main street and within a couple of minutes walk of the shops, sky tower and ferries to North Shore beaches.-The (buffet) breakfast offered was expensive, but within a few minutes there are some top notch cafes serving al a carte breakfasts at a fraction of the price.
-
Good
7.7+Everything was ready on check in time. 11am check out is very generous. It was nice a quiet...mostly.-Had a work man working in room either adjacent or above us. This was a bit unnerving. Wondered why desk staff didn't "sell" pre-paid $16 breakfast.
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Reviews
Overall
7.5 Good
Based on 961 reviews
-
All reviews 7.5
-
Couples 7.5
-
Families 7.3
-
Business
-
Solo 7.6
9.2
9.1
8.9
8.8
8.0
6.3
9.2
9.1
9.1
8.7
5.9
5.8
9.2
9.0
8.8
8.7
6.1
3.0
9.4
9.2
8.9
8.9
5.6
3.4
data provided by TrustYou
"Good alcoholic drinks"
"Friendly service"
Recent reviews
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Good
7.6+Food and beer at the hotel restaurant and pub is excellent. The location is great if you want to see the best of Auckland without much fuss and bother.-The hotel is old and the room I was staying in had a stale smell. The room was also small but maybe to be expected given the price. The Internet only worked properly with IE on my laptop.
-
OK
4.7+Location.-Much too small. Very very small room and bath room. I was unable to stand up in the bathroom while brushing my teeth and applying makeup. My head hit the ceiling!
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