Overview

Heritage Auckland
Best Room Service

35 Hobson Street, Auckland 1001, New Zealand
+64 9379 8553

RM 574+

Overall guest ratings

8.5/10 Excellent
Based on 1,040 reviews

Review highlights

  • 9.3
  • 9.2
  • 9.0
  • 5.1

Good to know

  • Comfortable beds
  • Nice building
  • Professional service
  • Spacious rooms

Nearby

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    About

    Location.

    The Heritage Auckland is centrally located in the heart of downtown near several area attractions. Queen Street Shopping District and Auckland Art Gallery are only a short walk from the hotel. Viaduct Harbour is 0.5 km (0.3 mi) away and offers a marina, a museum, and several restaurant choices.

    Hotel Features.

    This beautiful property is a great hotel that offers its guests plenty of reasons to stay here. In addition, an array of awesome amenities await guests when they check in, helping to make each stay more enjoyable and pleasurable. The number of facilities, features, and services is seemingly endless. It is the ideal choice when staying in this wonderful city. The service the hotel's upbeat staff provides is comforting and inviting, creating an overall welcoming atmosphere to the hotel. The staff is well-versed in the art of hospitality.

    Guestrooms.

    After a long day of sightseeing, business, or pleasure, guests will look forward to retiring to the spaciously appointed guestrooms, which are well equipped to meet the needs and expectations modern travelers have come to develop.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,040 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.2 "Easily accessible by car, said 92%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.5 "95% were happy with the room service."
      9.4 "94% said the concierge service was amazing."
      8.0 "80% were impressed by the laundry service."
    • 9.0 "Food is to die for."
      9.3 "93% loved the menu selection."
      8.9 "89% loved the vegetarian food."
    • 8.3 "Comfort level is high."
      7.9 "79% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      8.4 "84% liked the big bathroom."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.5 "85% thought the architecture was beautiful."
      10.0 "100% loved the terrace."
    • 5.1 "Average value."

    Overall rating

    8.5 Excellent
    Based on 551 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.8 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 8.0 "Breakfast is good."
    • 4.9 "Value below average."

    Overall rating

    8.7 Excellent
    Based on 374 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "Food is to die for."
      9.4 "94% loved the menu selection."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 8.4 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 5.0 "Average value."

    Overall rating

    7.5 Good
    Based on 31 reviews
    • 9.4 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 7.9 "Nice rooms."
      9.5 "95% thought rooms were spacious."

    Overall rating

    8.2 Excellent
    Based on 83 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Food is delicious."
    • 8.0 "Comfort level is high."
      7.6 "76% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 6.8 "Rooms are ok."
    • 6.8 "Average cleanliness."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Nice building"
    "Professional service"
    "Spacious rooms"
    data provided by TrustYou

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