Overview

Holiday Inn Asheville - Biltmore West

435 Smokey Park Highway, Asheville, NC 28806, United States
+1 828 665 2161

RM 466+

Overall guest ratings

8.8/10 Excellent
Based on 675 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.1
  • 6.7

Good to know

  • Pleasant entrance area
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to the Blue Ridge Parkway, America's Scenic Highway or Chimney Rock Park with its glorious waterfalls, hiking trails, and an opportunity for personal reflection time. Revisit the past with a trip to America's largest home, Biltmore Estate. Dwell on the future as you take advantage a massage or a soak in a mineral bath at an area spa. The Holiday Inn Asheville Biltmore West offers free high speed Internet throughout the property. Find complimentary coffee each morning in the hotel's beautiful atrium or the privacy of your room. Start the day with a work out in our all new fitness room, a dip in the whirlpool or sunning on our large pool deck. The hotel's guestrooms feature pillow top mattresses, assorted pillow options, 250 thread count linens and all the other things you come to expect with Holiday Inn. Not expected are interior atrium view rooms or Jacuzzi king rooms. And remember, relax, it's Holiday Inn.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Laundry facilities
    • Free Internet
    • Storage available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 675 reviews
    • 10.0 "Incredible bar."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      10.0 "100% were happy with the shuttle service."
    • 9.1 "Terrific location."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Food is delicious."
      10.0 "100% loved the menu selection."
      9.1 "Yummy desserts, said 91%."
      8.9 "89% were happy with the price."
    • 8.0 "Breakfast is good."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said the rooms were modern."
    • 4.1 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 391 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.1 "Terrific location."
      8.4 "Easily accessible by car, said 84%."
    • 8.9 "Food is delicious."
    • 8.1 "Breakfast is good."
    • 6.9 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 6.5 "Average comfort."
      5.1 "Only 51% said rooms were big enough."

    Overall rating

    8.9 Excellent
    Based on 256 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.0 "Terrific location."
    • 8.2 "Breakfast is good."
    • 8.2 "Pool is good."
    • 6.5 "Average comfort."
    • 6.5 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 27 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.3 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 6.7 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant entrance area"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    indoor pool
    indoor pool
    staff was nice
    clean and the staff
    holiday inn
    stay at another holiday
    inn in the future
    rooms were comfortable
    beds were very comfortable
    indoor outdoor
    additional fees
    breakfast buffet
    downtown asheville
    non-smoking room
    lobby and pool
    openness of the lobby
    public areas
    nice lobby area
    open full atrium
    bus ride
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