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The location of the hotel is really good, just a short walk from the hotels private beach and about 10 minutes by bus to the Cleopatra Beach and to the city center. The bus stop is located next to the hotel. Food at the hotel was good. There should be more entertainment at the hotel. The music in the restaurant and the pool area wasn't any good, more Turkish like music would be nice to hear.
motivated and friendly staff main street passing a bit loud
It is next to the beach. We were amazed by the lobby but the rest of the hotel was not such great, Great location of the restaurant. It is on the roof with a great view. We stayed only one night in the hotel, but we are so glad it was only one night. I can not imagine to stay here for a whole week. The bar and restaurant stuff was very rude, unfriendly and impolite (bartender was crudely shouting at us: "no glass in rooms",while carrying our glasses from an outside bar to an inside bar, then we had to wait 40 minutes until he will come back and serve us). The staff was eating in the restaurant in the official serving hours for guests. In the evening one bartender was obviously drunk. Food offer was poor and basically there was the same for lunch and dinner. Local soft drinks taste terrible. The services promised were not delivered, when we asked we got an answer that is the end of the season.
The terrace on the 7th floor is wonderful! Breathtaking views every day while having meal.
The location for beach & easy access to the restaurants & shopping area in the centre of the city. The choice of food for english guests was very poor more geared to germans or scandinavian guests
good price, friendly staff, nice room. you have to pay for sun chairs and umbrellas at the beach. only soft drinks at the beach bar.the food was not various.the entertainment is very bad.
From the manager to the wait staff, they are a very dishonest group. The only one I found to be helpful and honest was the maid. Fees changed. I was not aware that I could not bring guests to my room. Cash was demanded and paid for beverages after dinner but were also listed on my final bill. I paid twice because i did not have time to fight as I had a plane to catch. Staff seems to be put out if asked for assistance in anything. It is more like a hostel rather than a full service hotel. I will not stay or recommend...
Being across the road from Kleopatra Beach; and ice cream nights. The food was a bit same-same.
wonderful food, good staff at restaurant, very clean room every day,a quiet atmosphere in hotel,good location too noisily each evening because of show, staff on reception almost doesn't speak English and sullen.it is difficult to use pool because the guests of hotel occupy pool-beds how hardly not from 5 a.m.
Location This hotel is mainly for German package holidays it was noisy very busy and cramped. Our personal property was moved by staff we were not allowed to use the fridge in our room. Would not recommend at the height of the season
I liked this hotel just because the rooms were clean and it is located near the main beach in Alanya the attitudine of the staff some of them were quite rude and just a few could understand english
Great hotel, great value, great food. was a little rowdy with drunk europeans. but the hotel was great.
The Beach...Swimming Pool....The Food!!! I was in the smallest double room I have ever been in. They cleaned our room every other day.
Fıne hotel, nıce room, nıce pool area, perfect locatıon on Kleopatra beach.
The pool area with the slides, the position of this hotel(very close to the see and also to the center), the animation team. Receptionists
closeness to the beach, and town center, and cleanliness of rooms,
Location, modern rooms, gym facilities, clean swimming pool, friendly staff at reception. The TV in the room was too small. Rooms facing street are very noisy, there is no proper selection of shampoos etc. in the rooms and absolutely nothing in the minibar. There were no instructions how to use the safety box and not even the reception telephone number in the rooms. Staff could not print me a proper invoice when I left the hotel because the person 'authorised to use the invoicing system was not present'. They promised to send me an invoice letter later for business purposes but six days on it still hasn't arrived. For these reasons cannot recommend hotel to anyone with proper 4* standards.