Aachen hotels

I had to make changes to my reservations and make a longer stay out of the trip. I called and coordinated the extra days with one of their staff, but after arrival found that they had no record and I ended up stay in an alternative location for one of the extra days

Location Kids running through the hotel until the middle of the night

The location and it was extremely quiet The room rate and the fact online the price excluded breakfast and when I paid it included breakfast even though I hadn't had any confussion there

the ambiance and spa facilities the room (deluxe) was separated from the adjacent room by a single door so that we could hear our neighbours literally talk.

There was only a shower in the bathtub, i could not get a bath becauce i could not enter the bathtube.

Easy fot find, free parking, good value

This is a typical "Holiday Inn" hotel and very functional.

Staff at the reception very courteous and friendly, other staff were equally friendly. Services were prompt and well delivered in a business manner. For the price charged and the location of the hotel, Electric Kettle for Tea or Coffee in the room should have come as part of the package.

staff rooms bit small

The helpfulness of the staff was the overriding experience with the excellent breakfast. Ther is nothing I would strongly enough to raise

space of room is not enough for twinbed

Not far away to center of City. You can walk to down-town. Not possible to park in hotel garage, because out-of-date garage sistem - useful only for small cars!

Convenient for city Excellent breakfast No tea/coffee in the room

The Staff was courteous, attentive and friendly. Very helpful and responsive. The room was small but clean. The hotel location was good - very close (walking distance) to city center. The parking lot was a dirt lot - shared with another business. Access was controlled and you had to enter through a gas station/garage parking lot. It was small and filled quickly based on number of guests.

Good hotel for normal price. Not far away from city centre. Everything was ok...just Parcking was not free. But it wasn't so great problem.

The free parking was great and it was only a 15 minute walk to down town. The air conditioning did not work very well. We had to move rooms because in the original room the air conditioning was not working at all.

Actually we got the room without heating :-( but the receptionist gave us a small heater. It was interesting experience... All the rest was OK.

The reception staff was friendly. However, the kitchen staffs are the opposite. The walkway between rooms are quite dull and the wall in the room has some scratches. To stay there alone is quite spooky.

Bathroom was very small, but expected for this price hotel.

Friendly staff. One person for check-in who also answered all kinds of phone calls. So it took a very long time. Room was not very well cleaned and there was a strong urine smell. Extremely small bathroom.

Exellent position to visit the Historical part of the Town. Easy and fast approach from road network. Practical and effective facilities inside the Hotel.

It was ok but should be better for the cost.

Fairly convenient for the station. Bigger than I personally like, but it was fine, really. Staff quite friendly. Good breakfast. No problems. Recommended.