Overview

Hotel Benelux

Franzstraße 21-23, 52064 Aachen, North Rhine-Westphalia, Germany
+49 241 400 030

RM 385+

Overall guest ratings

7.9/10 Good
Based on 669 reviews

Review highlights

  • 9.8
  • 9.3
  • 3.9
  • 3.6

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Laundry service
    • Room service
    • Casino
    • Restaurant
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 669 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.0 "70% found the restaurant service to be one of the best."
      10.0 "100% said the reception staff was great."
    • 9.3 "Excellent breakfast."
    • 9.2 "Terrific location."
      7.7 "Great parking, according to 77%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 5.7 "Food is average."
    • 3.9 "Rooms are not good."
      3.1 "69% said rooms were small."
      1.9 "81% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      2.5 "Air conditioning was criticized by 75%."
      2.9 "71% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
    • 3.6 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.6 "74% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 1.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 381 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 9.5 "Excellent breakfast."
    • 9.3 "Terrific location."
      8.2 "Great parking, according to 82%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 5.6 "Food is average."
    • 4.4 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
      1.4 "86% had problems with the shower."
      3.1 "69% found problems with the furniture."
    • 3.8 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
    • 3.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
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    Overall rating

    8.0 Good
    Based on 40 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 9.0 "Terrific location."
      7.4 "Great parking, according to 74%."
    • 4.2 "Rooms are not good."
      3.1 "69% said rooms were small."
    • 3.5 "Not very comfortable."
      3.1 "69% said rooms were small."

    Overall rating

    7.2 Good
    Based on 40 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.9 "Breakfast is good."
    • 3.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.7 "73% said rooms were small."
      0.3 "97% criticized the small bathroom."
    • 3.1 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      0.3 "97% criticized the small bathroom."

    Overall rating

    7.7 Good
    Based on 207 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent breakfast."
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 5.8 "Average value."
    • 3.7 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.1 "79% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 3.2 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.5 "75% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 1.7 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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