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Management was there to help you 24/7 with anything you need and they were very accomodating. The location of the Hotel was also ideal for exploring the entire Island of Zakynthos.
Friendly staff and nice room design
Clean and nice rooms, polite personnel, close to Zakynthos center there was no parking
the hotel was quite and the staff was friendly. bathroom in the room
The only thing that i liked was the view because we could see the sea, not a spectacular view but not something that you see every day. The bathroom was very bad, the walls had traces of mold making to be a strench of breathing. The room was quite small for a 4 star hotel.
I liked the hotel. It was close to the beach and walking distance to everything including the square with all the outdoor bars at night. The room was comfy, had wi-fi, tv, a balcony with a sea view and we really enjoyed our stay. Not that I can comment on. The reception staff were very nice, wasn't too impressed with the bar person...but no big deal.
The staff is very nice and handfull.the location is great,the breakfast is good no vechtable.the hotel is clean.we will come back. everything is very good.but in breakfest no vechtable.
Very professional check-in. Reasonable breakfast with good opening times. Internet access is free (even if notices in rooms need updating). Parking ok (restricted but we did not have issues in Aug). Stairs to access the hotel reception, also one of the rooms was very small. Breakfast could do with full size toaster working for non pre-sliced bread.
quality of food
Staff and food were excellent. However, it is perfectly ridiculous to charge for using the safe deposit (15 €/week,) and also for putting one's own stuff in the minibar (3€/day). Electrical outlets a sheer hazard for families with kids.
friendliness and helpfulness of the staff. Beautiful hotel - obviously well respected in the area. the food for my party was poor. We are coeliacs, which I did mention on my booking form,and were booked in for breakfast only, however, we could only eat yoghurt with tinned fruit for breakfast. We could have had a few slices of tomato with a few slices of melon, bt that palled after 2 days. Also the hot chocolate machime was taken away, although the quality of this was also poor. We considered the hotel evening meals but the menu for coeliacs was poor. I was told that we could request alternatives, but we decided to eat out in the local town.
Cleanliness, room, bathroom, breakfast. Charging 15 euros for using the safe deposit and for putting own's stuff in the minibar. Forgetting to add any soaps.
Room, pleasent peple who work there Backgarden
I like the staff! Fantastic! personalized approach! very very kind!the beach is just few minute away!
Very lovely setting,convenient and quiet location, very friendly staff, excellent service, very clean, nice and big breakfast.Very good value for money. I would definitely stay there again!
was situated in a quiet but "close to everything" area, you could walk to lots of restaurants and shops in the area. for both days I had to take a cold shower, by 8 pm I guess the hot water was used up. Breakfast was bland.
Very friendly owners. Basic but clean hotel. Had a room nicely located in front of the swimming pool. Hotel suffers a bit from the noise on the street just in front.
the comfort of the room was good. polite administrators and stuff there was not enough parking especially during high season. the pool was very small and crouded. breakfast was poor. room had lots of insect nests
we like the stuff' the are very kind and nice persons. the hotel is clean and and the location is good. only the mattress was unconvenient
The managers are very nice and friendly and helpful. The maids do a good job. The location is perfect. Near the sea and the town for food and shopping.
Central location near the port of Zante. Far enough away from the party animals. A very short walk to an amazing restaurant, peppermint fresh. Hot water, refrigerator, comfortable bed, sea view balcony, slow, but working air condition. For an extra fee you can have laundry services and room service. You definutely need a car on Zakynthos. Parking was a challenge.
We enjoyed our stay at Mirabelle very much. The room was nice and comfortable, with wonderful terrace overlooking the see. It was extremely clean and we had our towels and linen changed even more often than necessary. The breakfast was excellent, both as variety and quantity. The people running the hotel were very nice and friendly. Overall, we got more than we had hoped for, considering the price.