Overview

Crystal Island Hotel

Fenghui South Road, Xi'an 710075, China
+86 298 815 9999

RM 210+

Overall guest ratings

8.8/10 Excellent
Based on 1,184 reviews

Review highlights

  • 8.6
  • 7.7
  • 7.0
  • 5.9

Good to know

  • Good accessibility by car
  • Spacious rooms
  • Friendly atmosphere

Nearby

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    Amenities

    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,184 reviews
    • 8.6 "Great service."
      8.6 "86% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.7 "High comfort."
      9.0 "90% thought rooms were spacious."
      7.5 "75% thought it was pleasantly quiet."
    • 7.0 "High value."
    • 6.9 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 6.9 "Location is acceptable."
      5.3 "Parking was ok, according to 53%."
      6.5 "Only 65% were satisfied with the proximity to sightseeing."
    • 5.9 "Food is average."
    • 5.0 "Breakfast is mediocre."
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    Overall rating

    8.5 Excellent
    Based on 165 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 7.4 "High comfort."
      7.4 "74% thought it was pleasantly quiet."
      8.9 "89% thought rooms were spacious."
    • 7.0 "Nice rooms."
    • 6.9 "Location is acceptable."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.4 "Breakfast is mediocre."
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    Overall rating

    8.9 Excellent
    Based on 1,018 reviews
    • 8.4 "Great service."
      8.6 "86% said the reception staff was great."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.8 "High comfort."
      9.1 "91% thought rooms were spacious."
      7.7 "77% thought it was pleasantly quiet."
    • 7.0 "Good location."
      6.1 "Only 61% were satisfied with the proximity to sightseeing."
    • 6.9 "Average value."
    • 6.6 "Rooms are ok."
    • 6.2 "Food is average."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.0 "Breakfast is mediocre."
    View all review categories
    Good to know
    "Good accessibility by car"
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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