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perfect location no complaints
Welcome treats deliverd to our ro9om soon after arrival, use of gym in the shopping centre and free bottles of water in the room and replenished every day - fantastic! Location was further away form the centre of the citys than I expected and it was very difficutl to find out how to get into the hotel - the entrance was not clearly marked and we had to walk around the shopping centre a few trimes before we coudl find the entrance.
staff friendliness, honesty and helpfulness the other guests!!
Location next to City of Arts and Sciences Not a 4 star hotel. No conditioner in the bathroom and very few other products one would expect from a 4 star hotel. Just soap, gel and shampoo and soap not replenished every day.
the bed not been sure were the front door was
easy location and nice big rooms
The hotel was just FAB!!!The hotel is just on top of one shopping center full of restaurants!Realli nice|||
This is a modern and comfortable hotel located on the top floors of a shopping center. So there is plenty of choices for restaurants. I highly recommend renting a bike form the hotel to take advantage of a vast bike path which is part of nearby L'oceanogràfic and the City of Arts and Sciences. Although the entrance and the lobby give you a feeling for a 4-star stay, I must say the room-furnishing is fairly basic without giving me much to talk about.
location was good! there's a big mall down the hotel.shopping was great.It was close to Arts and Science Center which I guess is the highlight of my Valencia trip. the or staff move so slow at the reception.Both in our check in and check out. no sense of urgency!
the design of the hotel was very modern and funky. Great location There was no mini bar
Location Staff not friendly
Nothing. I know, the heavy rain storm, whatever. for me, as a customer, its all excuses. the hotel service was one of the worst I have seen world wide - and I've been up and around. sorry. I will not be coming back to the hotel.
Baetiful view from the hotel, very comfortable room and bathroom Staff doesn`t speak English
Nice hotel in a great location
Good location for my purposes, quietly situated and easily accessible. Bed far too hard and no proper pillows made sleeping very uncomfortable.
Friendly staff, cleanliness and positioning of the hotel.
The hotel was really nice and clean
Excellent room. Helpful staff. Only problem was that security box in room wasn't working. Very slow in getting it fixed and no alternative way of keeping belongings safe.
Nothing its not very good if dont speak Spanish This hotel is ok if you speak spanish
Only there one night but room size good and comfortable. Breakfast selection was excellent. Car parking available within the hotel. Car parking charge was expensive and should be advised when booking.
Fantastic location for viewing City of arts and science. but not good for family trip.. the restaurant opens at 8:30 PM. when my children used to go to bed. We had difficulty in having dinner. and I felt the hotel was overrated. not 4 star.