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Difficult to find for tourists not familiar with the city.
friendly and helpful staff. information readily given.
Staff were extremely friendly and helpfull. Checking in and out was simplicity itself. Staff were very knowledgable about places of interest and restaurants etc. Breakfast charges were quite high per person when a local cafe/bar could provide the same for a quarter of the price.
The location, comfort, cost and assistance offered by staff
Just about everything, but in particular the friendly and helpful staff, the character of the hotel and its location. One thing: although our room was pleasant, comfortable and had a lovely view, the location of the toilet in a 'cupboard' right next to the bed (rather than in the bathroom, as is usual) was not really acceptable.
Well located, beautiful view of the whole town and of the cathedral from our bedroom window.
Good location and helpful staff The dining / breakfast room has seen [much] better days. Go out for breakfast and find a nice boulangerie /cafe.
convenience and location bathrooms could be a little fresher
Staff were very welcoming, the hotel was ideally located and very comfortable Parking was not easy at the moment as building works are taking place especially as a charge of 10 euros was made, also the breakfast was fairly ordinary
it was close to main shoping area and the old town, staff were helpful, but we still had a language problem. our room was on the small size, we expected larger as we were staying 4 nights. it is a small hotel, as a result there was very little guest activity, also it is a nice walk from the railway station.
It was located within easy reach of the old city but close enough to the modern are that walking into each area was quick
stayed in the larger room. new, clean. good value and worth the few dollars more for the bigger room. good breakfast. internet available.
The rooms where spacious, modern and immaculate. A short walk to a huge host of restaurants and attractions.
Great location, great decor and lovely bed. Better than pretty well every 2 star hotel we stayed in during our 2 week trip. Should definitely be more than one star. ... no lift, but no big deal.
This is a very nice small hotel (although it cost the same as the Grand Hotel Poitiers which is in a different class). The man on reception was very helpful although he spoke rather rapidly which made directions rather hard to follow. Tour has an 'interesting' one way system which could cause the driver and map reader to become somewhat stressed.
The location, the room and first of all the kindness of the managers everything was very good
The hotel is within walking distance of the train station, a huge plus! On your way you pass the Tourist Bureau for Tours, France, so you can get info before you even get to the hotel. Lovely staff; who were very helpful in booking a first-rate truly fabulous well-known local restaurant for dinner (La Ruche, which means The Beehive). Breakfast was very nice; I recommend that future guests do have the 7.5 euro breakfast. it was really great, no complaints at all.
The managers were very friendly and the room exceeded our expectations
The hotel is perfectly situated between the cathedral and the old town of Tours. It has recently be renovated and satisfies all the needs of a 3* hotel, it is really worthed more stars. The perfect place to stay and staff was very helpfull.
It was very clean, well designed, comfortable and the staff were very welcoming. We were surprised to see it has just one star, but the fact it has no lift may account for that.
Room was clean and of adequate size Being a single woman just off the plane train, the lack of English was difficult and I probably should have been at a larger hotel where communication was easier.
The proprietor was very helpful, giving us information on things to do and restaurants. She was also very helpful in helping us figure out travel arrangements when there was a transport strike on the day of our departure. Our room was simply, but very nicely decorated. It was also very clean and comfortable.
good value, very central bathroom was clean but very tiny. anyone bigger than size 10 will struggle to move there without opening the door ;-))
The owner was extremely friendly and gracious. The location was perfect- so close to the beautiful Musee de Beaux Arts, as well as shopping just a few streets away. Also, an easy walk to the train station.
Very central location in Tours,close to sights and railway station. Good value for money. Comfortable room, reasonably priced breakfast. Room, and especially bathroom were quite small, travellers should be aware that stairs are narrow and steep.
This is a very clean hotel and very central in the city. A five minuts walk to the Cathedral and the railway station and for shopping. The staff is absolutely very friendly en helpful. Modern bathroom and newly furnished rooms.
Very cheap, clean, attractive decor, charming and helpful receptionist Room was small
The double room we booked was supposed to be a Special Offer, however it was a tiny attic room with barely enough space for a bed. We requested a room with more space and had to pay full rate........When I quiried prices I found there had been no special rate.........also the climb up the stairs was very difficult for us
Location rooms and wardrobe space a little to small but cosy
Nice staff. Excellent decoration and style. Very clean facilities. Location was good. Good value for money. Went to hotel to drop off some bagguge at around 2pm but nobody was there to open the door for us, maybe just an isolated incident. No reception of Wifi in our room, needed to go to the lobby.
Perfect location, lovely helpful staff, comfortable room for one or two night stay, good breakfast, the best kind of really French small hotel. You need to be a confident driver to park your car!
The hotel is quite small and the staff are very friendly and helpful. The Patron even speaks English! Breakfast is excellent. We had no problems at all despite the external refurbishment work. We would stay there again soon but they are solidly booked for the coming month.
Great breakfast, comfortable bed, safety Very hard to find
Stayed one night and can fully recommend. The room was very quiet and tidy, bathroom (and the room itself) was spacious compared to any other 2 star hotel I've stayed in, and the reception was friendly and helpful. The breakfast was excellent.
The staff were very approachable, friendly and helpful. The breakfast buffet was very good as well.The location was excellent for finding it coming in from the motorway.
l The only downside of this hotel is the parking, which is a tight squeeze. Street parking can difficult at certain times of the day.
The breakfast was delicious with lots of options and friendly service.
Yes, the floorboards from the rooms above us made incredible noise - no good when trying to get to sleep, no hot water one morning, staff could only say this isn't normal and didn't attempt to fix. Kettles not provided but limited amount available to borrow. Lastly parking limited and very squashed.
Good hotel, very central. Comfortable beds and excellent breakfast, albeit rather pricey. Bathroom has only hand held shower and very narrow tub. Parking extremely difficult.
very good location, very clean. Good value for money. Nothing
Romantic charming large rustic hotel room, had 2 huge lovely windows looking out onto sweet old rustic building in a quiet little street. Even staircase is original & creaky but charming. Bathroom basic but renovated. Very old world traditional feel & comfortable. Dont bring heavy suitcase as youll be lugging it on old style staircase
Reception were helpful. Location was very quiet especially as was very central. Could park car under hotel. The bathroom was very small and pretty basic with only plastic sliding door.
Location excellent, staff friendly, early check-in available, lovely old building but very modern bathroom! It's a little noisy because you are in a city in the hub of the tourist zone - a small price to pay.
good breakfast, helpful owners mould in shower / bathroom, street noise overnight, peeling paint on ceiling, architecturally the room was great but it needed redecoration
Big, clean room with tv and hairdryer. NIce bed. The shower is a bit small.
We chose the hotel for location and for rate. Staff was very friendly, but a little more knowledge of English would have helped. Our room was big, we could choose between 3 beds. Hotel needs renovation/refurbishment. Bathtub etc were worn-out (probably from 1960's). Wallpaper in bathroom was starting to come off. Rooms not thoroughly cleaned after previous occupants.
Good standard & staff very helpful. Parking depends on whether there is space so can be a problem otherwise clean centrally based and would use again Trying to find it with the sat nav.....
The bed was reall comfortable, the breakfasts were great and the owners were very helpful at all times Initially the staircase and the size of the room were a bit of a worry, and we had trouble finding the hotel
Good location; close to major attractions in Tours. Internet service only works in lobby.
heplful & friendly staff. very large comfortable room with large ensuite bathroom/shower/washbasin attached. Also toilet/washbasin ensuite area as well. beds made & linen & cleaning each day. Very good breakfast arrangements, alarm calls when required. basic clean. Hotel could present itself better. Bare, drab uninviting entry area, reception desk badly presented. large bare workroom on right of reception should not be visible. Small lounge room dark, unattractive,not welcoming.Stairs too dark, should have constant lighting. The entrance gave the impression of walking into a garage workshop, not a hotel.
Very good location, free internet in the room
No elevator. Not suitable for elder people or with special needs
Nice, modern, clean rooms.Nice breakfast. No staffed reception on the weekend.
Hotel is very conveniently located within the city. Close to the main shopping areas, train station and to the old town. Room was very clean and modern. Rooms may be on the small side for some. A greater choice at breakfast would be nice, but overall quality was good.
It was a basic and chep place (for France) near the old town center. Nothing to like or dislike.
It was very close to the cathedrale and art museum, and within walking distance of the train station. No luggage lift.