Overview

Holiday Inn Express Toronto Downtown

111 Lombard Street, Toronto, ON M5C 2T9, Canada
+1 416 367 5555

RM 534+

Overall guest ratings

7.3/10 Good
Based on 2,487 reviews

Review highlights

  • 9.1
  • 9.0
  • 3.9
  • 2.1

Good to know

  • Friendly service

Nearby

    show all

    About

    Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto . Our hotel's location is near Pearson International Airport (YYZ) , Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto. Lodging here puts you in close proximity to famous attractions like the Ripley's Aquarium, Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel. Toronto, Ontario's government buildings, the Queen's Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work. Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you.

    Less More
    InterContinental

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Washer/dryer available in-room
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 2,487 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 9.0 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      8.9 "89% enjoyed the restaurants & bars nearby."
      9.0 "90% thought it was easy to get to the train station."
      9.2 "Near to public transport, according to 92%."
      7.9 "Easily accessible by car, said 79%."
    • 8.0 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
      6.3 "Only 63% thought the shower was ok."
    • 3.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 2.1 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      1.6 "For 84%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      1.4 "86% thought the facilities needed updating."
      1.3 "87% didn't like the architecture."
    • 1.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
      2.4 "76% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 1,367 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.1 "91% enjoyed the restaurants & bars nearby."
      9.1 "Near to public transport, according to 91%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 7.9 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 6.1 "Food is average."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
    • 3.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      1.3 "For 87%, the lobby entrance was sub-standard."
      0.6 "94% complained about the elevator."
      1.3 "87% thought the facilities needed updating."
      1.0 "90% didn't like the architecture."
    • 1.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.9 "81% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    Based on 671 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 8.0 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 7.6 "High value."
      9.8 "98% were happy with the price of the breakfast."
      8.9 "89% thought it was a great value."
    • 6.8 "Food is average."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      4.6 "54% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      4.4 "56% were disappointed with the minibar."
      4.7 "53% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
    • 1.9 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 1.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.4 Good
    Based on 99 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.9 "High value."
    • 5.4 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 3.6 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 1.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    Based on 348 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 8.0 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 6.6 "Food is average."
    • 6.5 "Average comfort."
    • 5.5 "Rooms are ok."
    • 3.5 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 1.6 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    st lawrence
    eaton center
    helpful breakfast
    close to st
    blocks away
    great location
    trip to toronto
    walking distance of the theatre
    issues to report
    bit unclean
    holiday inn express
    great variety
    bottle openers
    actual cost
    More

    Photos
    Map

    Map

    Close