Overview

Hotel Mystays Nishi-shinjuku

7-14-14 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
+81 368 943 939

RM 395+

Overall guest ratings

7.6/10 Good
Based on 2,761 reviews

Review highlights

  • 9.3
  • 9.1
  • 4.8
  • 4.3

Good to know

  • Close to public transport
  • Friendly service

Nearby

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    About

    【Access from nearby stations】 5 minutes walk from West exit of Shinjuku Station on JR Lines. 2 minutes walk from the West exit of Shinjuku Station on the Toei Oedo Line. 5 minutes walk from South exit of Seibu-Shinjuku Station. 5 minutes walk from exit E7 of Nishi-Shinjuku Station on the Tokyo Metro Marunouchi Line.

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    FastBooking Direct

    Amenities

    • Free Wi-Fi
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Non-smoking rooms available
    • Laundry service
    • Parking
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 2,761 reviews
    • 9.3 "Terrific location."
      9.1 "91% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      9.6 "City centre within easy reach, said 96%."
    • 9.1 "Food is to die for."
      9.1 "91% were happy with the price."
      9.4 "94% loved the menu selection."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.0 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.8 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      2.3 "77% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      3.8 "Air conditioning was criticized by 62%."
      4.4 "56% thought the tv was sub-standard."
      4.3 "57% were unhappy with the view."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      3.3 "67% complained about the elevator."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 3.8 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.8 "Air conditioning was criticized by 62%."
    • 3.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    Based on 1,380 reviews
    • 9.4 "Terrific location."
      9.0 "90% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      9.7 "97% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
    • 9.1 "Food is to die for."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.0 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.6 "Breakfast is below average."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
    • 4.2 "Rooms are not good."
      2.4 "76% said rooms were small."
      4.7 "53% complained about the bathroom."
      2.6 "74% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      3.9 "Air conditioning was criticized by 61%."
      1.6 "84% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      3.9 "61% thought the tv was sub-standard."
    • 4.0 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.9 "Air conditioning was criticized by 61%."
    • 3.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 773 reviews
    • 9.5 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      9.2 "92% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Food is to die for."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.1 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 4.5 "Breakfast is below average."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      3.0 "70% complained about the elevator."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 3.8 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      3.4 "Air conditioning was criticized by 66%."
      2.5 "75% found problems with the furniture."
    • 3.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 3.2 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      3.4 "Air conditioning was criticized by 66%."
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    Overall rating

    6.8 Good
    Based on 110 reviews
    • 9.0 "Terrific location."
      9.2 "92% thought it was easy to get to the train station."
    • 8.8 "Great service."
      8.3 "83% said the reception staff was great."
    • 8.0 "Good value."
    • 5.9 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      2.4 "76% said rooms were small."
    • 4.1 "Not very comfortable."
      2.4 "76% said rooms were small."
    • 3.7 "Vibe wasn't good."
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    Overall rating

    7.5 Good
    Based on 496 reviews
    • 9.3 "Terrific location."
      9.2 "92% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
    • 9.1 "Food is to die for."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.8 "Breakfast is below average."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      3.3 "67% complained about the elevator."
    • 4.3 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 3.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou
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