Tanjung Bungah hotels

The rooms are of good size and relatively clean. The baby cot provided was rather old and the railing was broken.

Good location, right in the centre of batu ferringhi, making it easy to eat out. The service was just not quite up to scratch - you could sit ignored for 15 minutes.

nothing, first very bad experience nothing

Nothing. Actually I did not like the hotel at all. it was shown that it is 4 star hotel in fact it is a 2 or 3 star hotel. poor service with old furniture.

Location is the best, easy to reach by bus and go anywhere. Room is spacious and clean with nice sea view. We did not like the bedroom. It was seem comfortable, but it was not. We wish, after traveling around, we would feel fresh after sleeping, yet the bedroom made us felt back pain and headache. This is really uncomfortable for next traveling and we were suffer with this until we flew to Singapore. I was thinking only with me, but my partner also felt the same. I wish the management can fix this problem.

Very old, it was cheap, so I can`t complain too much, but definitely not a pleasant memory.

Value for money Badly in need of refurbishment,especially the bathroom,this could be achieved at a very cheap cost Breakfast area too small and not enough staff to cope with a rush

Reception service was very efficient. Restaurant service was not ok. This is common problem as young employee these days were not being train to give 'priority' to guests, take note of their request and be observant what and who need to be attended. No basic courtesy with smile and greeting. I guess hotelier need to constantly address to this issue to make the guest feel very welcome.

Location is strategic facilities and the services is very poor, i have been waited for 45 mins to check in, and they request to wait for 40 mins more for the king size bed which they claimed that the previous customer was still occupied the room even the check out time is over, i need to mentioned it was 3pm that time. Is this the service to what so-call the four star hotel should provided?

Good location Facilities are quite old, need renovation. The bed is too soft.

it closed to many food stalls 1. the staff check-in counter are not willing to give us the king size bed room which we have reserved and confirmed in 4 days before. finally, they gave us after we hv "told" them again and again 2. as we had to catch early flight, we hv told them to prepare the breakfast boxes to us instead the bf buffet, they promised but finally when we check-out at 6am, we could not get our breakfast boxes

Welcome drink at the lobby was excellent service for the customers.. Frequent checks on the toilet maintenance will be appreciated due to faulty or blocked toilet cistern..

The price for the room was ok. The service was good and the breakfast buffet offered a variety of choices for Malays, Indians, Chinese and Western customers. Breakfast buffet - in general very nice, but the served coffee was very "American" and some additional Italian/French coffee, Malaysian coffee and other drinks such as soybean milk and hot chocolate for breakfast would be great.

Near the night market and near the beach and foot message They forget our anniversary cake till the last night of our check out while we are sleeping they finally brought the cake, if you order something from main restaurant menu they will bring to you something else!, The reception staff are very bad in customer service and promises we been told that they will call us when the room will be ready through our mobile but after 4 hours we checked by our own and found that the room already ready and they never call us, I request 1 extra bed for the kids and I never saw it during my stay, no respect at all for the guests from the morning shift staff, 1 welcome drink for 4 members of the group! Too much Arabs people in the lobby and their children everywhere in the hotel.

The common areas are great, pool, bar, lounge etc. The staff are helpful enough. The Hill View Rooms are really not worth the €500+ have seen a lot better in even 3* hotels, they badly badly need updating. Also very noisy between the road and the local Mosque. To be fair the deluxe rooms did look a lot better.

Close to Tropical Spice Garden, Monkey Beach and Penang National Park. There are a lot of places with excellent food around of the hotel. Very good breakfast. Forget about swimming in the sea - it is possible in the pool only. Rooms require some renovation. Housekeeping can forget to replenish bathroom amenities or daily water (however, the problem can be easily fixed by request). Internet connection is slow and unstable in evenings (e.g., I could use Skype for voice calls in the mornings only).

Location is very near to the beach. Facilities are complete.

Location. room service

Quiet location comfortable and clean rooms, breakfast - value for money, friendly staff and good service

The opportunity to visit Penang, and in particular Georgetown. The hotel is rated 4 star however the fittings/decor were extremely dated. We experienced a number of unrelated incidents associated with our room booking, broken fixtures and hygiene matters. Subsequent to our stay I contacted the hotel about our stay and all incidents were investigated/followed up.

The stay was good but compared to Park Royale they lack in services. Yea the response of the hotel was very slow especially room service needs alot of improvement. Otherwise hotel is ok

Good breakfast Construction at the beach