G Hotel Kelawai

nice hotel, checkin was a pain

Pros: nice bar and pool. new rooms.

Cons: Checkin was a pain in the a$$. Took 30 minutes- at first the said "we don't have your reservation." Annoying after flying for 15 hours. I showed my confirmation, and the receptionist was still puzzled. I had to call the travel agency I booked through online, who then called the hotel to see what the heck was going on. The front desk staff was polite but unhelpful. Eventually they said it was a "computer error" and manually made a new reservation for me. Sucked waiting 30 minutes in the lobby without a room waiting to checkin. Felt like a criminal in timeout. No apology,

Excellent stay

Pros: Courteous staff. Nice showers. Good buffet breakfast with great selection

Cons: Only two single beds or one king bed option