Overview

Quest Hotel Surabaya

Ronggolawe Street No. 27 - 29, Surabaya 60624, Indonesia
+62 315 660 778

RM 125+

Overall guest ratings

8.3/10 Excellent
Based on 1,271 reviews

Review highlights

  • 8.7
  • 7.2
  • 6.9
  • 6.7

Good to know

  • Great reception
  • Nice building
  • Clean hotel facilities

Nearby

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    About

    Quest Hotel Surabaya offers airport pick-up service (available on request). Guests can indulge in massages at the spa, and Cristal Cafe serves breakfast, lunch, and dinner. An outdoor pool and a bar/lounge are other highlights, and rooms offer up nice touches like rainfall showerheads and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Child pool
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 1,271 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 6.9 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 6.7 "Location is acceptable."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.9 "Only 59% said rooms were big enough."

    Overall rating

    8.1 Excellent
    Based on 495 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.8 "Location is acceptable."
    • 6.3 "Average comfort."
      6.4 "Only 64% said rooms were big enough."

    Overall rating

    7.7 Good
    Based on 343 reviews
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 7.2 "Good pool."
    • 6.8 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 6.3 "Location is acceptable."
    • 5.9 "Average comfort."
      5.8 "Only 58% said rooms were big enough."

    Overall rating

    8.0 Good
    Based on 139 reviews
    • 9.1 "Excellent value."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 7.1 "Good location."
    • 6.7 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 292 reviews
    • 9.3 "Excellent value."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 6.7 "Location is acceptable."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
    • 6.6 "Food is average."
    • 6.0 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Nice building"
    "Clean hotel facilities"
    data provided by TrustYou
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