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The online booking process functioned perfectly. The hotel is located next to a major traffic route and has thin, poorly insulating windows. Rooms are very loud, and this noise continues throughout the night. The room I was provided had no functioning air conditioning, and the room was very hot. The front desk had only "too bad" to say in response to my complaints. The checkout procedure automatically charged our fees in us Dollars, including a hefty premium for the conversion. Conversation with the management regarding these issues were not handled in a satisfactory manner.
Pets were accepted and welcomed warmly. The bar was nice and the bartender was friendly. The front desk staff was friendly. The food at the restaurant was very very salty. Also, we booked 1 room for 2 people but the blanket on the bed was not big enough for the entire bed. The blanket was meant for only 1 person. The air conditioning did not cool the room no matter which way we turned the dial.
Excellent staff, very helpful. Messehotel was closed on arrival - a not very clear notice directed me to the Kongresshotel across the road, should have been notified of this when making booking. Air conditioning switched off at night, room got very warm and made sleep very difficult.
Location, help of staff and ease of travel to city
friendly staff the hotel is in an industrial area, right by the road and very cramped - overall good for one night - but nothing longer. Also, no lunch/food during noon time served
Spacious rooms, large bathrooms, right on top of subway station, short taxi ride from central station (and shopping district), very satisfactory breakfast bar mattresses need to be firmer, pillows too soft
Room service not available.
That our group of 5 persons was split and one person had to stay at a cooperation hotel nearby.
Just near the next subway station. Nice Breakfast View from the room was not really beautiful, but OK...
the staff and rooms were very clean and decorated.
I stayed only for one night but the hotel and the staff was ok
nice people, for germany.
The breakfast was one of the best I've had in Europe. Rooms were a good size, modern and clean. Had a difficult time finding instructions on how to get to the hotel from the train station, and the double room had two single beds, not one big double.
We stayed eleven nights and thoroughly enjoyed our visit.From the room cleaning maid to the reception staff everyone was so helpful and friendly especially Marcus Schlaich, and Gino D' Amico who were tremendous, the food was excellent in the restaurant, which is why we dined in every night. The pleasure to be able to smoke and drink in the cocktail lounge.
The courteous efficiency of all the staff - the availability of evening meals and the wonderful breakfasts. The perfect hotel! No
Great location if you need a fabulous hotel near Frankfurt airport-their airport shuttle service is great too
proximity to the office in Feuerbach where I was working. Really nice hotel, but not inexpensive.
The hotel staff were extremely helpful with anything needed. The train station was right out the front door. A breakfast buffet was included in the price of the room and was fresh.
Breakfast Overpriced ... due to beer festival?
Pleasant clean, modern rooms and facilities, situated beside train station so easy access to city centre None
The rooms do not have phones. It would have been nice to have a telephone in my room since I do not have a german cell phone.
Very clean, simple and stylish. Pay in advance for services on arrival, then no more fuss. Superb value for money.
Cleanliness, helpful and polite staff Wifi ve,ry slow, only free in lobby
clean, free and fast internet at the lobby, nice brakfast.
Efficient, orderly, clean, safe. There is nothing more ghat a business traveler desires. However I will add "hip/trendy" to the list. Definitely a boutique hotel. All was good
Very nice and helpfull people. Room very clean, good airco! Bathroom with large and powerfull shower. Good breakfast. Parking limited and charged 6 euro per night.
The staff were friendly and helpful.Any queries I had were dealt with politely quickly and effectively.
good value for money. good vibe the night tre room was very hot (difficult to sleep)
Location is perfect, right by the tram Said free internet in lobby but it was not.
clean and comfort N/A
The friendly reception and service.
i've no idea...stay only one night hairs in bathroom
Clean, confortable, affordable, easy access, full breakfast. Hair dryer is not available in the room. We have been informed that reception may provide it on demand.
Good location, free wi-fi, clean, near to facilities like restaurant, pub, gas station, gym, metro and McDonald´s. Breakfast buffe could have been more varied and the sheets could have been softer.
Clean & comfortable, friendly & helpful staff, relaxed atmosphere, Interesting area, good public transport connections No
Bread was very good at breakfast. Large room. No reception.
Nice personal, free garage, fast WiFi, in the dark difficult to observe. Good value for money.