Overview

Swissotel Merchant Court, Singapore
Best Sightseeing

20 Merchant Road, Singapore 058281, Singapore
+65 6337 2288

RM 675+

Overall guest ratings

8.7/10 Excellent
Based on 4,471 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.6
  • 6.7

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Swissotel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance of the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown, and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. The 476 beautifully appointed guest rooms and suites all offer free Wi-Fi and cater to the needs of the most discerning travelers, featuring state-of-the-art technology and exclusive amenities.

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    Fairmont

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 4,471 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Easily accessible by car, said 98%."
      9.8 "City centre within easy reach, said 98%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      8.1 "Housekeeping was great, according to 81%."
      8.9 "89% were happy with the room service."
      9.2 "92% were impressed by the laundry service."
      8.3 "83% said the recreation staff was great."
      7.0 "Lovely pool/beach service, according to 70%."
    • 8.6 "Pool is good."
      9.5 "Clean pool, said 95%."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.5 "Clean pool, said 95%."
    • 8.1 "Very good internet connection."
    • 6.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.0 "For 50%, maintenance was acceptable."
      6.6 "Only 66% said the rooms were modern."
      5.3 "Cleanliness of the bathroom was average, said 53%."
      5.5 "55% thought the bathroom was big enough."
    • 5.5 "Average value."
      5.0 "Only 50% were satisfied with the beverage prices."
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    Overall rating

    8.9 Excellent
    Based on 2,011 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 8.6 "Pool is good."
    • 7.7 "Internet works."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
      5.3 "For 53%, maintenance was acceptable."
      6.4 "Only 64% said the rooms were modern."
      5.2 "52% thought the bathroom was big enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.2 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
      6.7 "67% found the grounds not bad."
      5.7 "57% said the architecture was not spectacular."
    • 5.6 "Average value."
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    Overall rating

    8.7 Excellent
    Based on 1,520 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Easily accessible by car, said 99%."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Excellent pool."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      9.4 "94% said the concierge service was amazing."
    • 8.3 "Very good internet connection."
      7.2 "72% said the wifi quality was great."
      9.6 "96% thought it was a great value."
    • 7.9 "Good breakfast."
    • 6.1 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.1 "Only 61% said rooms were big enough."
      6.9 "69% said the view was so-so."
      5.2 "For 52%, maintenance was acceptable."
      7.0 "70% appreciated the modern rooms."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 5.7 "Average value."
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    Overall rating

    8.1 Excellent
    Based on 178 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 7.5 "Good breakfast."
    • 6.6 "Rooms are ok."
    • 5.7 "Average comfort."

    Overall rating

    8.6 Excellent
    Based on 760 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 8.4 "Pool is good."
    • 8.0 "Very good internet connection."
    • 7.7 "Wellness & sports facilities were pleasant enough."
      9.3 "top-notch fitness area, thought 93%."
    • 6.6 "Rooms are ok."
      6.8 "68% said the view was so-so."
      6.2 "Only 62% said the rooms were modern."
      5.2 "For 52%, maintenance was acceptable."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.3 "Average value."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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