Overview

Swissotel Merchant Court, Singapore
Best Sightseeing

20 Merchant Road, Singapore 058281, Singapore
+65 6337 2288

RM 694+

Overall guest ratings

8.7/10 Excellent
Based on 4,269 reviews

Review highlights

  • 9.8
  • 9.0
  • 8.9
  • 6.9

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

    show all

    About

    Swissotel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance of the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown, and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. The 476 beautifully appointed guest rooms and suites all offer free Wi-Fi and cater to the needs of the most discerning travelers, featuring state-of-the-art technology and exclusive amenities.

    Less More
    Fairmont

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews of Swissotel Merchant Court, Singapore

    Overall rating

    8.7 Excellent
    Based on 4,269 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Easily accessible by car, said 99%."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Excellent pool."
      9.3 "Clean pool, said 93%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.6 "Housekeeping was great, according to 76%."
      8.5 "85% were happy with the room service."
      8.7 "Management was excellent, said 87%."
      9.0 "90% were impressed by the laundry service."
      7.5 "Lovely pool/beach service, according to 75%."
    • 8.4 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.8 "88% thought it was clean."
      9.3 "Clean pool, said 93%."
    • 8.0 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
      5.5 "55% said the architecture was not spectacular."
    • 6.7 "Rooms are ok."
      7.0 "70% thought the view was good."
      5.0 "50% thought the bathroom was big enough."
    • 5.7 "Average value."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 1,835 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
      7.4 "Housekeeping was great, according to 74%."
    • 8.6 "Pool is good."
    • 7.7 "Internet works."
      9.3 "93% thought it was a great value."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
    • 5.3 "Average value."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 1,494 reviews
    • 9.7 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Easily accessible by car, said 99%."
      9.8 "City centre within easy reach, said 98%."
    • 9.2 "Excellent pool."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      9.3 "93% said the concierge service was amazing."
    • 8.1 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
    • 8.0 "Breakfast is good."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.9 "69% said the view was so-so."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 6.0 "Average value."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 128 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 9.1 "Excellent pool."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 7.3 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.9 "69% said the view was so-so."
    • 6.5 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.9 "Average comfort."
    • 5.9 "Average value."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 811 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "Easily accessible by car, said 99%."
    • 8.9 "Pool is good."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      9.3 "93% said the concierge service was amazing."
    • 8.1 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
      9.5 "95% thought it was a great value."
    • 8.0 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 6.8 "Rooms are ok."
      6.5 "65% said the view was so-so."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.7 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.1 "Average value."
    View all review categories
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    quay
    hotel in a good
    location good hotel
    great location
    breakfast buffet was very extensive
    central location
    directly to the hotel
    singapore
    breakfast buffet
    good hotel
    standard room
    subway station
    city trip
    location directly
    location was good
    lots of restaurants
    worth a trip
    located town
    dinner buffet in the evening
    town minutes
    location of the hotel
    city hotel
    nice city
    More

    Photos
    Map

    Map

    Close