Furama Riverfront

Reviews

Pros

"Loved the executive club lounge." (in 13 reviews)

"Room is spacious and clean." (in 116 reviews)

"Easy to use pool area." (in 43 reviews)

Cons

"Old hotel, need a renovation." (in 17 reviews)

"its not expensive but doesn't meet the standards of cleanliness in the bathrooms" (in 4 reviews)

Show reviews that mention

+

singapore

robertson

executive club

executive lounge

china town

concierge was most helpful

pictures should match

swimming pool

bath tub

big room

mobile phone

friendly staff

breakfast was good

value for money

good location

hotel room

great hotel

little bit

indian guys

complaint raised

Excellent

Dec 2018

10.0

The staff! They are so helpful! Truly felt welcomed and cared for! We had the upgrade to include the executive tower and lounge which made all the difference. We heard from another guest that the other room was not updated. Loved the lounge!

Fitness room was outdated. Bed was very firm, it was too firm for us.
Good

May 2017

7.0

slightly cheaper rate (S$10 to $15 cheaper) then other 4 star hotel. No shutter service

have bed buds on my mattress and got bitten in 5 places. not the fault of hotel but after inform the manager, he offered a box of chocolate for apology.
Good

Nov 2016

7.0

Very good central location. The amenities within the room and within the hotel were nice. The staff were friendly and accommodating.

It did not seem to match expectations of a 4-star property. While the room size was adequate and the service was good, the bed quality could have been better.
Excellent

Jul 2016

10.0

All systems at its place . Nothing to ask anyone for my requirements as they are all self guided . Hardly I need to look for any assistance during my 4 day stay in this Hotel. 17th floor Room with French Window view of Singapore tall blogs was excellen

Lobby Sitting place was very less .
Poor

Jul 2016

1.0

Not so much

The hotel didn't keep the room for my booking, and when we arrived the reception and been told that there is no twin rooms left, they DOWNGRADE our booking to a lower level twin room with almost no window. The swimming pool is not clean at all!
Okay

Jun 2016

6.0

Overall efficiency of checking in /out

This is a large hotel and I did not feel the service was personal.
Mediocre

Jun 2016

3.0

Good city view.

The shower was broken. Had to keep hand on water control knob for water to flow continuously throughout shower. Bath tub looking worn & chip. Sink cracked. Did not meet my expectation for the price I paid.
Excellent

Mar 2016

10.0

Staff were amazing and the food was delicious for breakfast and dinner. Overall an amazing experience, warm and friendly,Also to mention the wonderful hotel tailor who did remarkable work in a short time. Thank you all, and see you again soon.
Good

May 2015

8.0

good location, clean room, good view

easily reachable from bus stop, good swimming pool

mrt was littlle far wired and wireless internet both chargeable no complimentary breakfast
Okay

Apr 2015

6.0

Service. Impossible to get good information from the front-desk staff. Concierge-training desperately needed. The hotel 'nickel & dimes' you. No free wifi option, not even in the business center to print boarding passes or check reservations!
Excellent

Mar 2015

9.0

The hotel has a splendid swimming pool. Daily buffet breakfast is awesome. Very helpful staff. I'll definitely pick this hotel for my next stay in Singapore.

See below.

The frequency for shuttle bue service to Orchard Rd needs to be improve.
Mediocre

Mar 2015

3.0

I would not stay at this hotel again.

The hotel was in a good to excellent location.

The room smelled of smoke, had stained carpets, worn out furniture, and generally needed better housekeeping and updating.

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