Royal Mayflower Sendai, Sendai Hotels from RM 146

Guest reviews

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Families
Business
Solo

Overall rating

Based on 1,100 reviews

Value for money

8.6 "Good value."

9.3 "93% were happy with the price of the breakfast."

10.0 "100% were happy with the price."
Service

8.3 "Great service."

8.7 "87% said the reception staff was great."

9.9 "99% found the staff to be very friendly."

9.1 "91% thought the service was very professional."
Location

7.4 "Good location."

9.5 "95% liked the proximity to shopping."

8.1 "City centre within easy reach, said 81%."

7.8 "Easily accessible by car, said 78%."
Breakfast

6.8 "Breakfast is mediocre."
Food

5.4 "Food is average."

6.2 "62% thought the snacks were adequate."

6.4 "Side dishes were satisfying, according to only 64%."
WiFi

4.5 "Internet is poor."

4.0 "60% said the wifi quality was bad."
Room

4.1 "Rooms are not good."

3.9 "61% complained about the bathroom."

2.9 "71% said rooms were small."

4.1 "59% said rooms were dirty."

2.8 "72% criticized the small bathroom."

1.3 "For 87%, the rooms looked old."

4.9 "51% thought they were poorly maintained."

0.0 "100% said the bathroom was dirty."

0.7 "93% thought the tv was sub-standard."

3.8 "62% were unsatisfied with the kitchenette."

1.1 "Air conditioning was criticized by 89%."

1.9 "81% found problems with the furniture."
Cleanliness

3.7 "Not very clean."

4.1 "59% said rooms were dirty."

0.0 "100% said the bathroom was dirty."

2.7 "73% thought it was rather dirty."
Amenities

3.3 "Bad amenities."

2.8 "72% thought the building wasn't nice."

0.0 "100% thought the facilities needed updating."
Comfort

2.6 "Quite uncomfortable."

2.9 "71% said rooms were small."

1.4 "86% thought it was too noisy."

2.8 "72% criticized the small bathroom."

1.1 "Air conditioning was criticized by 89%."

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Overall rating

Based on 220 reviews

Value for money

8.9 "Good value."
Service

8.5 "Great service."

9.9 "99% found the staff to be very friendly."
Location

7.3 "Good location."
Breakfast

6.9 "Breakfast is mediocre."
Room

4.1 "Rooms are not good."

3.9 "61% complained about the bathroom."

3.0 "70% said rooms were small."
Comfort

3.1 "Quite uncomfortable."

3.0 "70% said rooms were small."

Overall rating

Based on 220 reviews

Value for money

8.6 "Good value."
Service

7.8 "Good service."
Location

7.2 "Good location."
Breakfast

6.6 "Breakfast is mediocre."
Room

3.6 "Rooms are not good."

2.8 "72% said rooms were small."
Amenities

2.9 "Terrible amenities."

2.4 "76% thought the building wasn't nice."

0.0 "100% thought the facilities needed updating."
Comfort

2.5 "Quite uncomfortable."

2.8 "72% said rooms were small."
Vibe

1.9 "Horrible vibe."

0.8 "92% criticized the unstylish hotel."

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Overall rating

Based on 660 reviews

Value for money

8.8 "Good value."
Service

8.2 "Great service."

9.9 "99% found the staff to be very friendly."
Location

7.4 "Good location."
Breakfast

6.6 "Breakfast is mediocre."
Food

5.6 "Food is average."
Cleanliness

3.7 "Not very clean."

4.0 "60% said rooms were dirty."
Room

3.5 "Rooms are not good."

3.4 "66% complained about the bathroom."

2.9 "71% said rooms were small."

4.0 "60% said rooms were dirty."

2.8 "72% criticized the small bathroom."

4.4 "56% thought they were poorly maintained."
Amenities

3.0 "Terrible amenities."

2.5 "75% thought the building wasn't nice."

0.0 "100% thought the facilities needed updating."
Comfort

2.6 "Quite uncomfortable."

2.9 "71% said rooms were small."

2.8 "72% criticized the small bathroom."

1.2 "88% thought it was too noisy."
Vibe

2.1 "Horrible vibe."

0.8 "92% criticized the unstylish hotel."