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Details
Map
Reviews
Overall
8.1 Excellent
Based on 3,047 reviews
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All reviews 8.1
-
Couples 8.2
-
Families 8.1
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Business 7.9
-
Solo 8.4
8.3
7.7
7.4
6.1
5.0
4.8
8.6
7.6
6.3
5.6
5.0
4.5
8.6
8.0
6.2
5.7
5.1
4.8
8.0
8.0
7.7
7.5
5.8
5.3
8.2
7.7
7.7
6.5
5.3
5.1
data provided by TrustYou
"Wonderful sightseeing"
"Stylish hotel"
Top positive review
Top critical review
Excellent 8.2
Beautiful hotel, comfortable beds, clean room, and facilities. The location and parking situation is uncomfortable. Check in is too late in the day.
Mediocre 3.1
The coffee maker Desk staff rude. Renovation took over the complete hotel - our hallway on 5th floor, temporary lobby nasty, Madison room terrible. Such a hotel should not be charging for a breakfast pastry esp under these conditions. Cleaning staff did not address our room at all. Bed too soft. Live and learn - the hard way
Recent reviews
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Good
7.7+Great location, lovely and helpful staff, clean rooms-Half of hotel was undergoing renovation, and while they maintained a fairly clean and quiet atmosphere, walking into a hall rented with plastic and filled with power tools was a bit unsettling. Travelers ought to be advised of such things prior to booking...and given a steeper discount.
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Excellent
8.0+The hotel was a really great deal, especially for the quality of hotel.-It was a little on the outskirts of the downtown area.
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Excellent
8.5+Love the modern rooms-Mint scented shampoo
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Reviews
Overall
9.4 Excellent
Based on 884 reviews
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All reviews 9.4
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Couples 9.3
-
Families 9.6
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Business
-
Solo 8.8
9.7
9.5
9.4
8.9
8.2
5.9
9.6
9.4
9.3
7.9
6.2
4.6
9.8
9.6
5.7
9.8
9.6
8.0
5.8
data provided by TrustYou
"Great desserts & fruits"
"Friendly service"
"Wonderful sightseeing"
Recent reviews
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Excellent
10.0+All the staff was extremely helpful and friendly. The front desk staff seemed to show a genuine interest in our day or plans to come, Kelly always mentioned other ideas or have her view of ours. We will definitely be staying here again.
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Excellent
10.0+Kelly who worked at the front desk was so nice and accommodating. She immediately made us feel at home. I will definitely return to the Eliza Thompson House -- such a special place!
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Excellent
8.8+Location is great. Quiet and secluded, but easy walk to city center. Warm and welcoming staff. Very pleasant gathering room and garden courtyard.-Guestrooms somewhat small, but comfortable. On your own for on-street metered (during weekdays) parking.
8.8
Location
South Historic District
RM 1,192+
Details
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Reviews
Overall
8.8 Excellent
Based on 737 reviews
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All reviews 8.8
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Couples 8.8
-
Families 8.5
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Business
-
Solo
9.0
8.5
8.4
8.0
7.9
7.0
8.6
8.4
8.3
7.1
5.5
5.1
9.1
8.7
8.3
7.5
6.1
data provided by TrustYou
"Nice building"
"Friendly service"
"Beautiful architecture"
Top positive review
Top critical review
Excellent 10.0
I have lived in Savannah all of my life and am a current New York City transplant. I had recently come home to visit my family and decided to stay at the mansion. The hotel was gorgeous - a mixture of old southern charm and the MET. The staff was also great. Very pleasant and met my every need. I would definitely stay here again if I got another chance
Good 6.0
Nothing
Recent reviews
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Excellent
8.0+Than mansion itself is stunning. Beautiful decor, art, loved the room.-We stayed for a week & our keys had to be replaced 5 times in that week. There were no comps or anything even offered for all of our issues with the room keys. I thought we should have been offered some sort of severance for the problems that we had. For that, I was disappointed. Also the food we ordered from room service was very overpriced & not flavorful. We had a salad & a sandwich, which was $50 & they forgot my dressing. The menu, at least for room service, was unimpressive.
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Excellent
8.2+Great location in a great city-Concierge was pretty much useless. Couldnt make his computer work and tried to get us to eat only at their bar.
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Excellent
9.3+This is a true one of a kind boutique hotel. Wonderfully quirky, beautiful architecture and interior design. Well trained and attentive staff. Phenomenal bar and restaurant. So much more wow factor than the newer Kessler properties like the Bohemia brand.-My biggest gripe with all 5 star properties (not just Kesslers) is the higher the price point the more they "al a carte" basic services such as parking, internet service, in room amenities, and "resort fees". These surprise upcharges ruin what other wise would be an excellent experience. As a recently retired traveler these charges more often than not discourage me from being a repeat customer. OK, I get paying for parking at say "The Waldorf" in NYC. Most guests don't drive there. But $22/night to park behind the building on their own property at The Mansion is absurd. And $10 for WIFI? Really? Get a grip. We're not all travelling on OP money anymore.
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Reviews
Overall
9.4 Excellent
Based on 352 reviews
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All reviews 9.4
-
Couples 9.2
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Families
-
Business
-
Solo
10.0
9.9
9.8
9.7
9.1
5.0
10.0
9.9
9.8
9.7
9.0
4.5
data provided by TrustYou
"Friendly atmosphere"
"Spacious bathroom"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
absolutely beautiful! great room, comfortable bed, friendly knowledgeable staff. wish the breakfast went a little later we missed out on it sadly
OK 4.0
The staff Hotel needs urgent renovation. Now i know why it isn't a relais & chateaux anymore.
Recent reviews
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OK
4.0+The staff-Hotel needs urgent renovation. Now i know why it isn't a relais & chateaux anymore.
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Good
7.7+the architecture and the breakfast-room was not clean enough. Jacuzzi tub was dirty.
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Excellent
10.0+absolutely beautiful! great room, comfortable bed, friendly knowledgeable staff.-wish the breakfast went a little later we missed out on it sadly
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Reviews
Overall
9.5 Excellent
Based on 305 reviews
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All reviews 9.5
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Couples 9.4
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Families
-
Business
-
Solo
10.0
9.8
9.7
9.3
9.1
5.7
10.0
9.8
9.6
9.0
9.0
6.8
data provided by TrustYou
"Professional service"
"Friendly service"
"Luxurious Hotel"
8.3
Location
South Historic District
RM 801+
Details
Map
Reviews
Overall
8.3 Excellent
Based on 1,123 reviews
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All reviews 8.3
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Couples 8.1
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Families 8.3
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Business 7.6
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Solo 8.3
8.7
8.3
7.7
6.3
5.9
6.3
8.8
8.5
7.1
5.8
5.6
4.4
8.4
7.6
6.2
5.3
4.4
8.1
5.9
8.7
7.9
5.7
data provided by TrustYou
"Wonderful sightseeing"
"Friendly service"
Top positive review
Top critical review
Excellent 8.5
Fairly close to the city market and river street. $5 UBER ride back and forth or about a 4 block walk. Staff was very friendly and helpful. Valet parking only, and it's $18 per day.
OK 4.8
Good location. Lack of details. Towels are old with stains. Seems to be below Mariott standard.
Recent reviews
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Excellent
10.0-I wish that we could've made our checkout time later than 1pm.
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Excellent
9.7+old savannah tour was the best
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Excellent
10.0+Very clean, spacious rooms. the staff with extremely nice and valet was very convenient. The location is perfect for river street and the other tourist spots. This was my first time staying at courtyard Marriott and I will definitely stay again.
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Reviews
Overall
9.3 Excellent
Based on 110 reviews
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All reviews 9.3
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Couples 9.7
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Families
-
Business
-
Solo
10.0
10.0
10.0
10.0
10.0
9.8
10.0
9.9
data provided by TrustYou
"Comfortable beds"
"Friendly service"
"Good management"
Details
Map
Reviews
Overall
9.0 Excellent
Based on 71 reviews
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All reviews 9.0
-
Couples 9.2
-
Families
-
Business
-
Solo
10.0
9.8
9.7
9.4
9.1
5.7
9.8
9.4
data provided by TrustYou
"Great desserts & fruits"
"Beautiful architecture"
"Stylish hotel"
Details
Map
Reviews
Overall
8.9 Excellent
Based on 1,023 reviews
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All reviews 8.9
-
Couples 8.8
-
Families 8.6
-
Business
-
Solo 9.2
9.3
8.7
8.6
8.4
6.5
6.5
9.2
9.0
8.8
8.4
7.9
6.1
8.9
8.6
7.9
6.6
6.4
6.3
9.4
8.6
8.6
8.5
6.7
6.4
data provided by TrustYou
"Great desserts & fruits"
"Friendly service"
"Stylish hotel"
Details
Map
Details
Map
Reviews
Overall
8.8 Excellent
Based on 217 reviews
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All reviews 8.8
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Couples 9.0
-
Families
-
Business
-
Solo
9.7
9.4
9.2
9.2
8.7
6.5
9.7
9.4
9.3
8.8
6.4
6.3
data provided by TrustYou
"Wonderful sightseeing"
"Accessible parking"
"Awesome terrace"
Top positive review
Top critical review
Excellent 10.0
The only issue with staff was the day desk person on 9/23. Nor sure whst was up with him but he definitely made me feel unwelcome
OK 4.0
The outside appearance of the building along with the outdoor garden area was very nice. On arrival we were met by Dwayne who was very friendly, courteous and helpful. We had the master king room and the afternoon sun shone directly into the room. Unfortunately, the large room only had a small air conditioner unit that could not keep the room comfortable. We also thought the room and common spaces were very dirty.
Recent reviews
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Excellent
9.0+Very nice bed and breakfast with good service.
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OK
4.0+The outside appearance of the building along with the outdoor garden area was very nice. On arrival we were met by Dwayne who was very friendly, courteous and helpful.-We had the master king room and the afternoon sun shone directly into the room. Unfortunately, the large room only had a small air conditioner unit that could not keep the room comfortable. We also thought the room and common spaces were very dirty.
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Excellent
10.0+Amenities like wine desserts and nice breakfast-Soaking tub was nice but prefer shower
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Reviews
Overall
8.7 Excellent
Based on 84 reviews
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All reviews 8.7
-
Couples 8.4
-
Families
-
Business
-
Solo
9.8
9.7
9.1
8.9
8.7
5.1
9.8
9.8
9.1
9.0
5.0
data provided by TrustYou
"Friendly service"
"Friendly atmosphere"
"Wonderful sightseeing"
Details
Map
Reviews
Overall
8.5 Excellent
Based on 44 reviews
10.0
8.8
8.3
7.5
6.7
6.7
data provided by TrustYou
"Good management"
"Accessible parking"
Details
Map
Reviews
Top positive review
Top critical review
Excellent 9.7
Great location, had a newly renovated room, quiet stay event though right across from elevators, nice staff at check in, clean hotel, nice bathrooms Smelled like paint and was strong right at first but eventually didn't notice it
OK 5.7
The hotel itself is in a great location. Check-in was easy and parking was not too expensive although there is no self parking. The hotel is definitely old and way overpriced. We understand that it is a Hilton but for the price on a fairly average weekend I could've stayed even closer to downtown and probably had a newer and cleaner room.
Recent reviews
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Good
6.0+location is great-Lobby bathroom was filthy.
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Excellent
9.7+Great location, had a newly renovated room, quiet stay event though right across from elevators, nice staff at check in, clean hotel, nice bathrooms-Smelled like paint and was strong right at first but eventually didn't notice it
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Excellent
8.0+The staff was very friendly and helpful. The valet staff was excellent.-The room's shower head needed replace and the shower drain was very slow and could not keep up with the shower.
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