Eldorado Hotel & Spa

Luxury

Pros: The hotel was beautiful and so was my room. The bed was so comfortable. Location was great and staff were very helpful

Not able to self park?

Pros: The front desk staff was amazing! I believe her name was kadeisha. She was friendly, informative and accommodating.

Cons: The valet staff was rather rude. They insisted we had to valet and even when we said we would pay the valet fee but prefer to park ourselves. He was quite condescending. I have traveled quite a bit and havent been to a hotel that wouldn't allow a guest to self park if they agreed to pay the prevailing parking rate. The rooms were spacious but were quite dark. The pool wasn't well cared for- the dirty towels were overflowing, the pool and hot tub had debris at the bottom, and there wasn't much to be desired.

Nice Hotel. Good location. rooms dated.

Pros: Staff was excellent. Very accommodating. Lobby and bar are updated.

Cons: The rooms are very dark. No overhead lighting, just floor lamps.

No heat in 60 degree temps

Pros: Great hotel marred by two issues

Cons: 1. "Heat is off in the summer" when outdoor temps are around 60 in the morning. Room was cold. 2. On check in, front desk tried to repudiate getaroom's reservation for a king size bed. They capitulated after I protested. Something to keep in mind: Getaroom, expedia, et al are agents of the hotel.

Not the room we booked

Pros: Great location

Cons: We booked a king room, but when we arrived we got a double room. Told us they could not guarantee roomwhen booked through a third party vendor. Disappointed and would book directly through hotel, to insure we get the room we want.

Pros: Bed so relaxing. Nidah spa was very nice. I really pampered myself.