Overview

The Westin San Jose
Top Romantic Hotel

302 South Market Street, San Jose, CA 95113, United States
+1 408 295 2000

RM 776+

Overall guest ratings

8.5/10 Excellent
Based on 839 reviews

Review highlights

  • 8.9
  • 8.6
  • 6.1
  • 6.0

Good to know

  • Great shower
  • Friendly service

Nearby

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    About

    Located in the historic Sainte Claire Hotel building, The Westin San Jose has undergone a full renovation. Our downtown hotel is near the convention center, San Jose State University, and the city’s most popular shops, restaurants, and attractions. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring, and sophisticated, our guest rooms and suites reflect our desire to address your every need. Connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly® Bed, and renew with the Heavenly® Bath.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 839 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      8.0 "80% were happy with the room service."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
      8.3 "83% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Internet works."
    • 7.3 "Good vibe."
      10.0 "100% said it was a stylish hotel."
      8.1 "81% enjoyed the friendly atmosphere."
    • 7.2 "Good breakfast."
    • 6.1 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.8 "For 58%, maintenance was acceptable."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.0 "Bar is ok."
    • 4.2 "Not very comfortable."
      1.1 "89% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.0 "80% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 4.0 "Value below average."
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    Overall rating

    8.8 Excellent
    Based on 318 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.5 "Location is great."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.0 "For 50%, maintenance was acceptable."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.1 "Value below average."
    • 4.1 "Not very comfortable."
      1.1 "89% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.0 "80% criticized the small bathroom."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 243 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.4 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
    • 4.0 "Value below average."
    • 4.0 "Not very comfortable."
      1.0 "90% said rooms were small."
      2.3 "77% thought it was too noisy."

    Overall rating

    8.4 Excellent
    Based on 83 reviews
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 7.4 "Good vibe."
    • 6.2 "Rooms are ok."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 3.9 "Not very comfortable."
      1.2 "88% said rooms were small."

    Overall rating

    8.1 Excellent
    Based on 192 reviews
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.6 "Location is great."
    • 6.1 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.6 "Not very comfortable."
      2.7 "73% thought it was too noisy."
      1.0 "90% said rooms were small."
    • 3.6 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great shower"
    "Friendly service"
    data provided by TrustYou

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