Overview

Arena Hotel

817 The Alameda, San Jose, CA 95126, United States
+1 408 294 6500

RM 472+

Overall guest ratings

7.4/10 Good
Based on 2,218 reviews

Review highlights

  • 9.4
  • 9.0
  • 8.1
  • 4.5

Good to know

  • Accessible parking

Nearby

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    About

    Location. This San Jose property is close to HP Pavilion and Children's Discovery Museum. Also nearby are San Jose Museum of Art and Tech Museum.

    Hotel Features. In addition to a business center and laundry facilities, Arena Hotel features complimentary newspapers in the lobby. Business amenities include free WiFi and business services. A buffet breakfast is complimentary to guests. Guest parking is complimentary. The staff can arrange concierge services and dry cleaning/laundry services. Additional amenities include self parking and a safe deposit box at the front desk. The front desk is open 24 hours a day.

    Guestrooms. All guestrooms offer complimentary wireless Internet access and cable television with premium TV channels. Business-friendly amenities include voice mail. All guestrooms provide microwaves and refrigerators. Bathrooms feature jetted tubs, hair dryers, and complimentary toiletries. Extra towels/bedding and wake-up calls are available on request. Cribs (infant beds) may also be requested. All guestrooms at Arena Hotel are non-smoking.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Facilities for disabled guests
    • Business centre
    • Cribs available
    • Laundry facilities
    • Air-conditioned
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 2,218 reviews
    • 9.4 "Terrific location."
      9.3 "Great parking, according to 93%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.4 "City centre within easy reach, said 94%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.0 "Near to public transport, according to 90%."
      8.9 "Business sites within easy reach, said 89%."
    • 9.0 "Excellent value."
      9.4 "94% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
      10.0 "100% were happy with the price."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.2 "Good breakfast."
      9.4 "94% were happy with the price of the breakfast."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      5.0 "Only 50% thought the shower was ok."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      1.7 "83% thought the facilities needed updating."
      3.9 "61% didn't like the architecture."
      0.0 "100% complained about the elevator."
    • 4.4 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 909 reviews
    • 9.3 "Terrific location."
      9.4 "Great parking, according to 94%."
      10.0 "100% thought parking was inexpensive."
      9.7 "97% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "Excellent value."
      9.4 "94% were happy with the price of the breakfast."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.3 "Good breakfast."
      9.4 "94% were happy with the price of the breakfast."
    • 7.1 "High comfort."
      9.5 "95% thought rooms were spacious."
      9.3 "93% liked the big bathroom."
    • 5.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.4 "Only 64% said rooms were clean enough."
    • 5.1 "Internet is average."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
      3.8 "62% didn't like the architecture."
    • 3.6 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 532 reviews
    • 9.5 "Terrific location."
      9.4 "Great parking, according to 94%."
      10.0 "100% thought parking was inexpensive."
      9.7 "97% liked the proximity to shopping."
    • 9.3 "Excellent value."
      9.5 "95% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.3 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 6.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.8 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 4.7 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 3.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
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    Overall rating

    6.5 Good
    Based on 310 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.3 "Great parking, according to 93%."
    • 9.0 "Excellent value."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.0 "80% thought the facilities needed updating."
    • 4.0 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 465 reviews
    • 9.4 "Terrific location."
      9.3 "Great parking, according to 93%."
      9.4 "94% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "Excellent value."
      9.5 "95% were happy with the price of the breakfast."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.5 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 7.2 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
    • 5.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 4.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    data provided by TrustYou

    Recent reviews

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    staff was nice
    staff was nice
    breakfast was great
    jacuzzi tub
    free breakfast
    needs a few upgrades
    great location
    great staff
    easy short walk
    san jose
    downtown of san
    room was big
    safe place to stay
    casual restaurants
    usual cereals
    love the jacuzzi
    smelt of paint
    upgraded to a suite
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