Overview

Arena Hotel

817 The Alameda, San Jose, CA 95126, United States
+1 408 294 6500

RM 505+

Overall guest ratings

7.4/10 Good
Based on 2,440 reviews

Review highlights

  • 9.4
  • 8.4
  • 8.3
  • 5.8

Good to know

  • Accessible parking

Nearby

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    About

    Location. This San Jose property is close to HP Pavilion and Children's Discovery Museum. Also nearby are San Jose Museum of Art and Tech Museum.

    Hotel Features. In addition to a business center and laundry facilities, Arena Hotel features complimentary newspapers in the lobby. Business amenities include free WiFi and business services. A buffet breakfast is complimentary to guests. Guest parking is complimentary. The staff can arrange concierge services and dry cleaning/laundry services. Additional amenities include self parking and a safe deposit box at the front desk. The front desk is open 24 hours a day.

    Guestrooms. All guestrooms offer complimentary wireless Internet access and cable television with premium TV channels. Business-friendly amenities include voice mail. All guestrooms provide microwaves and refrigerators. Bathrooms feature jetted tubs, hair dryers, and complimentary toiletries. Extra towels/bedding and wake-up calls are available on request. Cribs (infant beds) may also be requested. All guestrooms at Arena Hotel are non-smoking.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Free parking
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,440 reviews
    • 9.4 "Terrific location."
      8.9 "Great parking, according to 89%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "Easily accessible by car, said 75%."
      10.0 "Good access to the airport, said 100%."
      7.7 "77% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      8.0 "Near to public transport, according to 80%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.3 "Pool is good."
    • 7.5 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 6.1 "Internet is average."
    • 5.8 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
      5.0 "Only 50% thought the shower was ok."
    • 4.3 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
      4.5 "55% didn't like the architecture."
      0.0 "100% complained about the elevator."
    • 3.7 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 1,049 reviews
    • 9.2 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
      9.6 "96% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      9.3 "93% enjoyed the restaurants & bars nearby."
      7.7 "Easily accessible by car, said 77%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Excellent value."
      9.8 "98% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.5 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 6.9 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 6.7 "Internet is average."
    • 5.6 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.5 "Only 65% said rooms were clean enough."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
      4.6 "54% didn't like the architecture."
    • 3.8 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    Based on 561 reviews
    • 9.5 "Terrific location."
      9.0 "Great parking, according to 90%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 9.3 "Excellent value."
      9.9 "99% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.3 "Great service."
      7.3 "73% said the reception staff was great."
    • 7.6 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 6.5 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 6.3 "Internet is average."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 5.9 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.2 "Only 62% said rooms were clean enough."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 3.7 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    6.4 Good
    Based on 268 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "Great parking, according to 89%."
    • 9.0 "Excellent value."
      9.9 "99% were happy with the price of the breakfast."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.5 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 6.0 "Internet is average."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
    • 3.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 561 reviews
    • 9.3 "Terrific location."
      9.0 "Great parking, according to 90%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
      7.9 "Easily accessible by car, said 79%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "Excellent value."
      9.9 "99% were happy with the price of the breakfast."
    • 8.4 "Great service."
      7.5 "75% said the reception staff was great."
    • 7.1 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 7.0 "High comfort."
      5.5 "Beds were acceptable for 55%."
    • 6.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 5.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 5.9 "Internet is average."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 3.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    data provided by TrustYou

    Recent reviews

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    free breakfast
    smell in the hallways
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    san jose
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    rooms are large
    big jacuzzi tub
    quick to assist
    big jacuzzi
    casual restaurants
    eggs fruits
    hp
    upgraded to a suite
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