Overview

Layne Hotel

545 Jones Street, San Francisco, CA 94102, United States
+1 415 922 3568

RM 309+

Overall guest ratings

5.1/10 OK
Based on 244 reviews

Review highlights

  • 7.8
  • 6.0
  • 3.8
  • 3.4

Good to know

  • Clean bathroom

Nearby

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    About

    The Layne Hotel is a unique boutique hotel, built in 1912 after the Great Earthquake and Fire of 1906. With renovations in 2001, 2012, and slated for 2017, The Layne Hotel is situated in the heart of San Francisco's Union Square District, and is the perfect choice for both leisure and business travel.

    Just moments from the Moscone Convention Center, the Financial District, Union Square, and some of the world's finest shops, restaurants, and art galleries.

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    Layne Hotel

    Amenities

    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Express check out
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Linens
    • Towels
    • Soap and shampoo provided
    • Internet
    • Parking
    • Air-conditioned
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.1 OK
    Based on 244 reviews
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
    • 6.0 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 5.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.0 "Average value."
    • 3.8 "Service is below average."
      4.7 "53% found the staff to be unfriendly."
      1.3 "87% indicated the reception staff was not good."
    • 3.4 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      0.0 "100% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      2.2 "78% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      2.0 "80% thought the tv was sub-standard."
      2.0 "For 80%, the rooms looked old."
    • 2.8 "Quite uncomfortable."
      0.0 "100% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
    • 1.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    5.6 OK
    Based on 173 reviews
    • 8.0 "Location is great."
    • 5.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.8 "Value below average."
    • 4.2 "Service is below average."
    • 3.5 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      0.0 "100% said rooms were small."
    • 3.1 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
      0.0 "100% said rooms were small."
    • 1.7 "Horrible vibe."
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    Overall rating

    4.4 OK
    Based on 31 reviews
    • 7.8 "Good location."
    • 3.7 "Service is below average."
    • 3.0 "Awful rooms."
      3.4 "66% complained about the bathroom."

    Overall rating

    5.7 OK
    Based on 39 reviews
    • 7.3 "Good location."
    • 4.0 "Service is below average."
    • 3.7 "Rooms are not good."
    • 2.8 "Quite uncomfortable."
    Good to know
    "Clean bathroom"
    data provided by TrustYou

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