Overview

The Westin San Diego

400 West Broadway, San Diego, CA 92101, United States
+1 619 239 4500

RM 716+

Overall guest ratings

8.5/10 Excellent
Based on 1,918 reviews

Review highlights

  • 8.6
  • 8.5
  • 6.9
  • 5.3

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service

Nearby

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    About

    Discover the best of San Diego during your stay. Located in the heart of downtown, we’re just a short walk or trolley ride away from landmarks like the Convention Center, Little Italy, the Gaslamp Quarter, and the San Diego Zoo—plus many shopping and dining options. Erase travel fatigue and feel your best with a dip in the rooftop pool or a session in the WestinWORKOUT® Fitness Studio. After a productive meeting in one of our inspiring meeting spaces, celebrate with drinks at The Bar or dinner at Coast—our signature restaurant. Our 436 guest rooms and suites are designed to refresh and relax you. Enjoy clean lines and neutral colors and modern amenities like HDTVs and High Speed Internet Access. The Heavenly® Bed promises a restful sleep while the Heavenly® Bath revives you each morning.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Airport shuttle
    • Business centre
    • Gift shop
    • Spa
    • Coffee shop
    • Long-term parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 1,918 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.6 "76% were happy with the room service."
      9.2 "92% were happy with the shuttle service."
      8.9 "89% said the concierge service was amazing."
      7.8 "Lovely bar service, according to 78%."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      8.8 "Easily accessible by car, said 88%."
    • 8.4 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.4 "94% thought it was clean."
    • 7.5 "Good vibe."
      8.9 "89% enjoyed the friendly atmosphere."
      7.7 "77% enjoyed the lobby entrance."
      9.5 "95% said it was a stylish hotel."
      8.0 "80% thought the hotel was luxurious."
    • 7.5 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      9.0 "90% thought the view was good."
      7.0 "70% thought rooms were spacious."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 5.3 "Internet is average."
      6.9 "69% thought it was adequately priced."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Average value."
      6.9 "69% thought it was adequately priced."
      5.4 "The price was ok for 54%."
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    Overall rating

    8.6 Excellent
    Based on 939 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.7 "Good location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.2 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      9.0 "90% thought the view was good."
      8.1 "81% said rooms were clean."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Internet is average."
      6.8 "68% thought it was adequately priced."
    • 4.4 "Value below average."
      3.0 "70% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    Based on 575 reviews
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 8.0 "Generally very clean."
      7.6 "76% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.9 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.8 "Food is average."
    • 5.4 "Internet is average."
      6.9 "69% thought it was adequately priced."
    • 5.3 "Average value."
      6.9 "69% thought it was adequately priced."
    • 5.2 "Breakfast is mediocre."
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    Overall rating

    8.3 Excellent
    Based on 268 reviews
    • 9.0 "Incredible bar."
    • 8.6 "Generally very clean."
      9.5 "95% thought it was clean."
      8.0 "80% said rooms were clean."
    • 8.6 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.5 "Nice rooms."
      8.0 "80% said rooms were clean."
      8.1 "81% said the beds were comfortable."
    • 7.0 "Tasty food."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 5.0 "Internet is average."
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    Overall rating

    8.7 Excellent
    Based on 134 reviews
    • 8.6 "Location is great."
    • 8.5 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 7.3 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      8.1 "81% said rooms were clean."
      8.8 "88% thought the view was good."
    • 7.3 "High comfort."
      8.1 "81% said the beds were comfortable."
    • 5.2 "Internet is average."
    • 5.2 "Average value."
    • 4.8 "Breakfast is below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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