Staff was great, very clean, but bathroom water pressure too low for the toilet and shower. Need it to be fixed, toilet kept runner all night long need also to be fix.
4 stars
The Westin Riverwalk, San Antonio
420 West Market Street, San Antonio, TX 78205, United States
San Antonio, TX
See location+1 210 224 6500Photos of The Westin Riverwalk, San Antonio
Overview
Providing an outdoor pool, The Westin Riverwalk San Antonio is situated in San Antonio and is a brief walk from San Antonio River Walk and Henry B Gonzalez Convention Center. It is conveniently positioned for guests wishing to visit local attractions.
Guests can soak up the sun on the terrace or enjoy a drink at the bar. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is provided for convenience. It also has its very own wellness centre, San Antonio Spa.
San Antonio Riverwalk has 473 modern rooms that are equipped with a range of essential amenities to ensure guests have an enjoyable stay. There are also honeymoon suites available.
The Westin Riverwalk San Antonio's in-house restaurant, Zocca Restaurant and Bar, is a popular place to have a meal. Guests are also able to try one of the various bars and restaurants in the surrounding area.
San Antonio International Airport is under a 15-minute drive from the hotel. It is a short stroll from The Alamo and San Antonio US Post Office and Courthouse.
Latest deals for The Westin Riverwalk, San Antonio
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Westin Riverwalk, San Antonio
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Valet parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Hypoallergenic
- No smoking
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
General
- River view
- Family rooms
- Sofa
- City view
- Storage available
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Pool with a view
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Bedroom
- Fold-up bed
Health and safety
- Safe
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Reviews of The Westin Riverwalk, San Antonio
8.5
Very good
965 verified ratings
Wonderful
523
Very good
132
Good
108
Okay
56
Fair
57
Mediocre
27
Poor
62
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, particularly highlighting the proximity to the Riverwalk and downtown attractions. However, several reviews pointed out cleanliness issues, such as stained linens and unclean mini-fridges, as well as problems with the bathroom facilities and high parking fees. Overall, while the location and service received praise, guests expressed dissatisfaction with the hotel's maintenance and cleanliness.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
5 reviews
8.7 out of 10
8 reviews
All reviews
Pros (+) The staff were very nice and professional, from our morning check-in after travelling overnight, to our check out. Greatly appreciated. The location right on the Riverwalk is great with a short 5 to 10 minute walk around to the restaurants and bars.
Cons (-) Finding a partially drunk drink bottle in the mini fridge is not what should happen during these Covid 19 times. I brought it up and they offered to take care of it right away. The riverside view room is not worth it as it overlooks the back of other buildings with loud constant air conditioning units. It was nice to see the occasional boat pass by but not worth the upcharge.
Cons (-) The room was over priced . The a/c didn't work well in the room. The hotel charge me $75 each day without telling me for incidentals , that I didn't even use . I won't be back
Pros (+) We enjoyed everything about our stay. The hotel is beautiful, and our room was wonderful. The service was great, and overall the hotel met all of my expectations.
Pros (+) Overall clean Downtown and river walk location.
Cons (-) Valet parking should be part of the overall expense. Coffee machine wasn't maintained. Mini bar wasn't inexistent however an offer sheet is advertised.
Pros (+) Beautiful room friendly staff
Pros (+) Great Stay! Room was clean, spacious, and beds were comfortable.
Pros (+) Yes
Cons (-) The view
Pros (+) Room, location, close to activities
Cons (-) All good
Location
420 West Market Street, San Antonio, TX 78205
What's nearby
- San Antonio River Walk55 m
- St. Joseph Catholic Church0.4 km
- The Alamo0.5 km
- Henry B. González Convention Center0.7 km
- Tower of the Americas0.8 km
- Market Square0.9 km
- Alamodome1.4 km
- Guenther House1.4 km
- San Pedro Springs Park2.8 km
- Japanese Tea Garden4.4 km
- San Antonio Zoo4.8 km
- AT&T Center5.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Westin Riverwalk, San Antonio
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | RM 1,887 |
Average price (weekend night) | RM 1,049 |
When to book a room at The Westin Riverwalk, San Antonio
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city centre | 0.3 km |
Nearest airport | San Antonio |
Distance to airport | 12.2 km |