Overview

DoubleTree by Hilton San Antonio Downtown

502 W. Cesar E. Chavez, San Antonio, TX 78207, United States
+1 210 224 7155

RM 454+

Overall guest ratings

7.7/10 Good
Based on 1,740 reviews

Review highlights

  • 8.6
  • 8.1
  • 5.4
  • 5.3

Good to know

  • Great reception
  • Great desserts & fruits
  • Good shuttle service

Nearby

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    About

    The Doubletree Hotel San Antonio Downtown offers ultra modern upscale accommodations just moments from the authentic Mexican shops of El Mercado / Market Square and the fun and festivities of the world-famous San Antonio River Walk. Our contemporary hotel near the downtown business district provides easy access to freeways, military bases and all San Antonio attractions. We're also convenient to the Alamo and San Antonio Convention Center. San Antonio International Airport (SAT) is less than 20 minutes north by car. In addition to a great downtown location, our hotel features the finest in modern conveniences to make your business or leisure stay a pleasant one. With front door trolley service available to the River Walk for dining, entertainment and shopping, as well as other area attractions like The Alamo. Our guests also enjoy shaded self-parking and use of all hotel amenities such as: Tropical courtyard lounging area, Sparkling outdoor pool and hot tub, A state-of-the-art Precor Fitness Center, 24-hour Business Center with complimentary WiFi, In room dining, Location and Luxury in one hotel close to Market Square. Our spacious, modern guest rooms and suites offer ultra contemporary luxury and a long list of thoughtful guestroom amenities. You'll rest easy on extra-plush select comfort adjustable beds dressed with down comforters and luxurious pillows. Enjoy in-room entertainment with premium HD channels like HBO and "Stay Connected by Hilton" with complimentary wireless high-speed Internet access and voicemail. For your convenience, wireless HSIA is available in public areas throughout the hotel as well as in all meeting and conference facilities. Relax and unwind with a perfectly blended Margarita, Martini, cold beer or fine wine in our inviting Ventanas Bistro & Wine Bar while you enjoy sports or news on wide, flat-screen TVs. Enjoy fresh distinctive bistro cuisine and worldly wines at the Ventanas Bistro & Wine Bar, serving the Doubletree breakfast buffet, lunch and dinner daily. Or dine al fresco in our tropical courtyard Patio. For business or military travel, the hotel offers full service, convenience, and over 9,000 square of flexible meeting and event space. Our professional catering and banquet staff create memorable occasions – formal or casual – in beautiful ballroom and meeting rooms, including several rooms that boast yards of windows and natural light, opening to the tropical courtyard area. We're located in the San Antonio central business district near major corporate offices and organizations like AT&T, Ernest & Young, Frost Bank, University of Texas San Antonio Downtown Campus and Christus Santa Rosa Hospital. Kelly USA, San Antonio Port Authority, Toyota of San Antonio, Fort Sam Houston, Brooks City Base and Lackland Air Force Base are within a short drive. Take in fabulous San Antonio attractions from our downtown hotel. We're only moments from the River Walk, the Alamo, San Fernando Cathedral, La Villita and King William historic districts, San Antonio Museum of Art, the Alamodome, Majestic Theatre, AT&T Center (Home of the San Antonio Spurs), historic San Antonio missions and Brackenridge Park – home to the San Antonio Zoo, Witte Museum and the city's Brackenridge Golf Course. Whether business, vacation, or a weekend getaway brings you to our beautiful and exciting city of San Antonio, our friendly hotel staff looks forward to welcoming you to the Doubletree Hotel San Antonio Downtown with true Texas-style hospitality.

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,740 reviews
    • 8.6 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.9 "Lovely bar service, according to 89%."
      9.1 "91% were happy with the room service."
      8.5 "Management was excellent, said 85%."
    • 8.1 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
      8.4 "84% were happy with the price."
      9.5 "95% enjoyed the snacks that were offered."
    • 7.3 "Good location."
      8.1 "81% liked the proximity to sightseeing."
      8.2 "City centre within easy reach, said 82%."
      9.3 "93% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      8.9 "89% enjoyed the restaurants & bars nearby."
    • 5.9 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
      6.0 "60% thought it was adequately priced."
    • 5.5 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.4 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.9 "Only 69% said rooms were big enough."
      6.0 "60% thought the bathroom was big enough."
    • 5.3 "Average cleanliness."
      6.6 "66% thought the cleanliness of the hotel was average."
      5.0 "Only 50% thought the pool was clean."
    • 5.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.9 "Only 69% said rooms were big enough."
      6.2 "62% said the view was so-so."
      5.4 "For only 54%, the tv was ok."
      6.0 "60% thought the bathroom was big enough."
    • 4.9 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 643 reviews
    • 8.4 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      8.7 "87% thought the service was very professional."
    • 7.2 "Good location."
      8.0 "80% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.4 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.1 "Average cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.0 "Vibe was decent."
      2.4 "76% criticized the unstylish hotel."
    • 4.9 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      1.2 "Air conditioning was criticized by 88%."
      2.4 "For 76%, the rooms looked old."
      3.9 "61% were disappointed with the minibar."
      1.6 "84% said the bathroom was dirty."
    • 4.7 "Internet is poor."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
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    Overall rating

    7.6 Good
    Based on 974 reviews
    • 8.8 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.6 "96% were happy with the shuttle service."
      8.7 "87% thought the service was very professional."
    • 6.7 "Location is acceptable."
    • 5.5 "Breakfast is mediocre."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.3 "Average value."
      5.1 "Breakfast prices were ok, according to 51%."
    • 4.9 "Internet is poor."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.1 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
      1.9 "81% thought it was too noisy."
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    Overall rating

    7.6 Good
    Based on 104 reviews
    • 8.7 "Great service."
      9.6 "96% were happy with the shuttle service."
      8.5 "85% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.5 "Average value."
    • 5.3 "Average cleanliness."
    • 5.3 "Average comfort."
    • 5.2 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
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    Overall rating

    8.2 Excellent
    Based on 17 reviews
    • 8.2 "Great service."
    • 5.4 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Great desserts & fruits"
    "Good shuttle service"
    data provided by TrustYou

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