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the quality & service the Gym was too warm and machines were too old and broken
The food was very good. Sitting outside on the patio of an evening, facing the beach. Lovely atmosphere. No. We have stayed there several times and always enjoy our visit.
Very clean , Food good , Large bedroom , Staff good. Not enough staff particulaly in reception and bars. Paying for extras eg safe in room. Although it is a smart clean hotel it is not 5 star.
Minibar was empty, service very very slow, not a 5* hotel by any means
Friendly service, spacious rooms and pleasant gardens. It felt like a smaller place than it was because the accommodation and the pool areas were broken up into smaller parts.
Services and breakfast Sometime people little bit noises
very useful to our necessities and comforts..every single detail accuratly prepared, we are just ready to have an other holiday in the same structure... no
By accident we booked a double room instead of a twin room. When we got there we asked if they had any twin rooms available. They did not at the time, so they upgraded us to a suite apartment with no extra cost. The staff is all very kind and helpful. I recommend Prinsotel La Pineda to everyone!!
Balcony overlooking swimming pool
The appartment was large and nicely furnished, with two balconies. Walking distance from the seaside promenade. Close to the supermarket. The hotel is located at least 1.5-2 km from the nearest beach (not 500 m) and not in the pine forest but at the street(s). Rather noisy at night. The hotel used to turn off central air-conditioning at night. This happened on the first 2-3 days of our stay and substantially disturbed sleep. No room cleaning the day before our departure.
The staff were great, especially the kids entertainment team! The accomodation was of a high quality. Noting really... had a great holiday!
The hotel has good selection of facilities, great breakfast, and is on short walking distance to the city center/marina and 5 min. to the beach. We got big apartment, overlooking the streets. During the nights it was very noisy due to the traffic and we had hard time to sleep. Also the walls are so thin, we were hearing our neighbor's TV all the time, as well as anybody that’s on the staircase.
Hotel had good facilities, the staff were very friendly. The hotel was catering more for the German market. Nice big pool area. Room was very clean and we had good facilites in our self catering apartment. Our room was over the service entrance and therefore quite noisey during the day.
good breakfast it was awful with small children! trampoline didn't work, elevator was too narrow for baby pram, there was neither microwave nor kettle.The territory wasn't fenced. We understand why so few toddlers and babies in the hotel.
The staff were really friendly and helpful (particularly receptionist with brown hair and housekeeping lady with blonde curly hair). The location is the best out of all the hotels. Sometimes frustrating that you cannot drink a large bottle of your own water beside the pool.
location, lovely staff, nice food
Good location for the beach and convinient to shopping and town.Friendly service. For a longer stay it is a must to have a room with ocean view!
very pleased indeed without any reservations. can use these remarks for your publicity if you wish. Thankyou, will return.
staff in kichen. long story....
An excellent location wth great pool, Rooms were good and comfortable and in good condition. Staff were friendly and meals were varied and of good quality. Entertainment excellent with good acts. Downstairs lobby area ladies toilet was bad as no towel, toilet tissue. TV channels not good as no international Sky news or Sports channels. Only found a few Spanish and German channels.Menue not in English only Spanish and German.More pool umbrellas needed as in short supply and Germans left towels and umbrellas on and next to the sunbed, went off for day and came back to claim the sunbed. If you leave for the day from Hotel you should not be allowed to retain beds and umbrellas as not enough. Indoor pool could be more inviting with plants etc as in the promotion photos. .
Staff were very friendly and helpful The decor was a bit outdated.
The spa area is excellent! Staff was great and gave us wonderful recommendations. The breakfast buffet made the hotel a great value for the money.
I liked food, facilities like pool, spa, minigolf, bar,.. The room was very old style, need to be renewed, particularly the bathroom
The service and location of the Bella Playa are very good, Port, Town and Beeches all within easy walking distance. The hotel makes every effort to make you feel at home and want for nothing we will be going again soon .
We were very impressed with the new spa, the staff were all really pleasent and helpful. The food selection was fantastic. We even wanted to stay an extra night we were so comfortable but unfortunately the hotel was fully booked, not surprising.. will definately go again.
A small hotel with surrounding parking spaces in the street. Food basic. Room clean but a bit cramped. Good value for a three star low budget hotel. Our room looked directly into another hotel so kept curtains closed
Nice hotel in the centre of the city. Nice staff, nice place, nice hotel. food wasn't excellent